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Covina Vacation Packages

You get what you pay for. The second floor walkway to the rooms feels like it's crumbling under your feet. Our door had a gap near the lock that was large enough to see through. They allow people that are not guests hang out on the stairs which is only annoying because there are only two sets of stairs. The window had no screen in it which is not safe at all for kids. Beyond that, you can't beat the proximity to Hollywood Blvd and the busiest In N Out ever.

Very nasty looking not up to part .and they tried to get more money out of me

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

If I could give this place zero stars I would. First, it was very hard to find the location because there is construction outside. When I finally found the place, there was one person at the desk who was extremely rude and condescending. She made fun of the way I spoke (mimicked me). I was in shock. I had already prepaid for the hotel so I didn't know what to do. I figured I would let it go since it's one night. I asked about parking - she said can't give me parking until I checked in. So I checked in and then after I paid for parking - she said she didn't have anymore key cards to the parking garage. She told me that every time I would need to go in or out of the garage I would need to come into the hotel and tell them and they would meet me at the garage (!) I asked politely how does this work if there's only one person at the desk. and where do I park to call you to help me with the garage (since there's no parking - only construction - outside the hotel). That set her off in an angry tirade. I was afraid for my safety at this hotel with this person in charge. I called my friend that I was meeting - she came over a few minutes later and I told her what happened. We checked the room - which had an intense chemical odor - can't breath. She refused to let me talk to a manager and refused to refund. It was such a twilight zone experience. STAY AWAY FROM THIS HORRID PLACE.

Cleanliness needs to be focused

I asked staff twice for towels and tp after I skipped room cleaning but they never came. Besides that..nice.

perfect stay, kindly staf

Decent location, near a lot of nice spots and easy to get to. The “hotel” itself was more of an over priced motel. All prices for the hotel should be upfront when booking and not an extra charge because they consider it a resort and require you to use the valet and have an extra charge for that as well.