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Western Inn

2.5 star property

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Photo gallery for Western Inn

Hallway
Front of property
Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $73
includes taxes & fees
May 17 - May 18

Explore the area

View in a map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Place, Bowlero Council Bluffs
    ‪8 min walk‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪7 min drive‬
  • Place, Charles Schwab Field Omaha
    ‪10 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Western Inn

Council Bluffs hotel with free breakfast
Coffee/tea in a common area, a business center, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a library, express check-out, and free newspapers are onsite.
Western Inn offers 51 accommodations with hair dryers and complimentary toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a library, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Western Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM

Late check-in subject to availability

Minimum check-in age: 20

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 40 lbs per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Western Council Bluffs

Western Inn Council Bluffs

Western Inn

Western Inn Hotel

Western Inn Council Bluffs

Western Inn Hotel Council Bluffs

Western Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 198 out of 1003 reviews
Rating 8 - Good. 217 out of 1003 reviews
Rating 6 - Okay. 175 out of 1003 reviews
Rating 4 - Poor. 177 out of 1003 reviews
Rating 2 - Terrible. 236 out of 1003 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

James

The room was clean. Morning coffee was very good! I was pleasantly surprised
Stayed 1 night in Feb 2026

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities
Hotel is in dark parking lot. Bar patrons when drunk that is next door uses this hotel for their "sleeping". Hotel smelled horrible. Only had 1 working lamp. Stains all over the floors and walls. No one was ever at front desk. Windows missing out of rooms. Horrible horrible horrible.
Stayed 2 nights in Jan 2026

2/10 Terrible

Dylan

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Normally i would leave no review rather than a negative review but my experience at this hotel was nowhere close to welcoming. The Room did not include all amenities as advertised but included many unwelcoming surprises including broken outlets, broken lamp shades, broken desk, and damaged ac unit. Bedding had blood on it along with dead cockroaches on the top of the headboard. Hand towels were filthy and cupboards and drawers were full of crumbs. The hallway entrance directly outside the hotel room door welcomed us with severly water damaged ceilings that have began falling apart. I checked into my room and when seeing the shape the room was in I got an uber and only stayed long enough for the uber to arrive and take me elsewhere. When attempting to request a refund i informed the receptionist of the pictures i had taken and the issues with the room and she became very disrespectful and blamed the conditions of the room on me (I was only in the room for less than an hour) and denied my refund. Growing up we celebrated borthdays at this hotel everg year and now I wouldnt recommend it even if it was an only option.
Crumbs inside drawer
Blood stains on pillow case
Broken outlet and shade was broken placed next to lamp
Cockroaches and blood on top of headboard
Stayed 1 night in Jan 2026

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service
The room was dirty. It had no pillows and had no shower curtain and had stains all over the carpet. I went and switched rooms. The room was somewhat cleaner, but had a door that would not shut properly and had a window that it looked was pride open, and would not shut so cold air was coming in. I realize this is a cheaper hotel. And I don’t expect five star service. But I do expect it to be clean at least. There was also no apology or hardly anything said when I asked for pillows or to switch the room because it was so dirty terrible customer service from the front desk.
Stayed 2 nights in Jan 2026

2/10 Terrible

Tiffany, Cedar

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room Was Horrible- Broken Lamp Shades, Patch Holes on the walls, Stains on the Sheets, Beds hard as a rock, No Blankets on the bed just a Sheet , very dirty Carpet, Pool was closed and look horrible, Mold on the ceiling on the first floor, Windows broke out of some of the rooms. No Coffee pot in the room like it said. No hot water for Showers. Stay far away from this hot not even worth the $50 a night Stay far away. By 9 am no food left for the Breakfast. Stayed one night cause it was late and got refunded for the second night. Will never be back to this place ever ever again.
Stayed 2 nights in Jan 2026

2/10 Terrible

Gail

The hotel is in need of cleaning! Rooms are filthy! Broken lamps and dirt sheets! I cannot believe Expedia would have a horrible place like this on their website.
Stayed 1 night in Jan 2026

2/10 Terrible

Melody

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Went to check in and the staff member was in a room on facetime on a laptop computer so had to wait. The first room they gave me the window was broken and food left in the refrigerator. So, I got another room and that room hadn't been cleaned. I had to clean it up before my family and I could even stay in it. There was also food left in the refrigerator and freezer, trash on the floor, mold in the corner of the room just down right disgusting!
Stayed 2 nights in Jan 2026

10/10 Excellent

Nazario, mesa

Stayed 1 night in Jan 2026

2/10 Terrible

Kent

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We had paid for the room on Expedia and when we got into the room, we were truly disgusted of the condition of the room, multiple health and safety concerns including the fire alarm not installed. The lamp was torn apart with the cord sitting freely on the floor, not plugged in, and the lampshade was stuffed in between the couch in the wall. there was also multiple damaged spots on the wall, couch and floor. The handlebar in the bathtub was missing and there were two decent damage spots in the tub as well. The sheets were not clean as there are spots on them.
Broken lamp with cord, just laying on the floor- tripping/fire hazard
Lampshade shoved in between the wall and couch and duct tape to fix the AC unit on it
Missing fire alarm
Huge stain on floor and huge scrape on the wall
Stayed 1 night in Dec 2025

2/10 Terrible

Brooke

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
No breakfast
Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No parking was sketchy to say the least
Stayed 1 night in Dec 2025

6/10 Okay

Saringkan

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I stayed at room 105, the hair dryer doesn’t work and the lamp is broken.
Stayed 1 night in Dec 2025

4/10 Poor

Andy

Stayed 1 night in Nov 2025

2/10 Terrible

Nicole

Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and knowledgeable. Property was very clean and up kept. They had an a very good variety of books to choose from to read as well as travel brochures of local or near by attractions.
Stayed 1 night in Nov 2025

4/10 Poor

Scott

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, torn carpet, the bathroom was dirty, areas of wet carpet, heater did not work, controller for the heater was hanging down by the wires, even at less then &40 it was not worth it. Very disappointing!!!!
Stayed 1 night in Oct 2025

8/10 Good

Hailea

Traveled with family and small children
Room was cheap. Relatively clean. The whole place could use some updating but it was a decent stay.
Stayed 2 nights in Oct 2025

4/10 Poor

eric

Disliked: Cleanliness, amenities
first thing was to pay a 30 dollar deposit during check in. while the persons pre teen daughter checked us in you can see the cover up paint since it did not match, walls, ceiling. had carpet baseboards that was peeling from the wall, sheets, blankets had very noticeable stains. the indoor pool was not cleaned, can see the dirt on the bottom of the pool. trash on the grounds, the ash trays where full of trash and not been cleaned, same stuff in there and then some during the stay. came outside for a smoke and a tow truck and cops where in the parking lot. i mean yea for a place that cheap i would hope for slightly better. the TV would cut off every so often and when watching a show on the tv it would be in spanish and no way to change it. breakfast was ok, the basic usual. for a place like that, it should be like 40$ a night instead of the $70+ they ask for
Stayed 2 nights in Oct 2025

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here in '19 & '20 on our return from a Wyoming hunt. It was a nice, clean & safe motel. So we decided to stop again this year. Things changed. First, tub leaked with a 3' X 3' rug area socked outside bathroom Second, homeless person was camped at the entrance when we left at 5:30 am Third, general cleanliness of room & bedding was very worn With general condition of motel we passed on breakfast
Stayed 1 night in Oct 2025

4/10 Poor

William, Slough

Disliked: Cleanliness, property conditions & facilities
This hotel needs a complete refit, my room was hot and even with the aircon on cold, it was still too warm for me.
Stayed 1 night in Oct 2025

10/10 Excellent

Dakota

Stayed 1 night in Oct 2025

2/10 Terrible

Kasey

Disliked: Staff & service, amenities, property conditions & facilities
I was charged a pet fee multiple times with no pet.
Stayed 1 night in Oct 2025

10/10 Excellent

Pete

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, clean room, Great bathroom. I enjoyed the breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Pete

Stayed 1 night in Oct 2025

8/10 Good

Brian

Business traveler, Traveled with partner
Friendly
Stayed 1 night in Oct 2025