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The check in was nice due to a very nice receptionist , who was very knowledgeable and passionate. The air conditioning did work and produced unbearable heat. The evening staff attempted to fix the issue, assuring us it was all set, however, sleeping was next to impossible and very uncomfortable. The same nice receptionist was very receptive and supportive in the morning. Breakfast was good.

The hotel is very cute with a lot of special character. It felt like staying in a relatives home. The staff was great and breakfast was good. There are two large public lots very close to the hotel to park your car.

The receptionist was very helpful. There a lot of parking space no fee. The property was walking distance to the Citadel

The best Hotel in the a world

They were spider webs in the bathroom, front desk at check in had a terrible attitude. He looked miserable doing his job. Location was perfect tho

For its price it is a great stay if you like Japanese atmosphere, which I do. Hosts were great and helped up with laundry.