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Comfort Inn & Suites Conway

2.5 star property

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Photo gallery for Comfort Inn & Suites Conway

Standard Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Indoor pool
Exterior
Free daily on-the-go breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Pet friendly
  • Laundry
$77
includes taxes & fees
Oct 5 - Oct 6

Explore the area

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2370 Sanders Street, Conway, AR, 72032
  • Place, Hendrix College
    ‪10 min walk‬
  • Place, University of Central Arkansas
    ‪5 min drive‬
  • Place, Reynolds Performance Hall
    ‪6 min drive‬
  • Airport, Little Rock, AR (LIT-Clinton National Airport)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds

Suite, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(27 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Front of property - evening/night

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,017 reviews
Country Inn & Suites by Radisson, Conway, AR

About this property

Comfort Inn & Suites Conway

Conway hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Inn & Suites Conway offers 69 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Conway features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Conway hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2000

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Conway
Comfort Inn Conway

Comfort Inn & Suites Conway Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 432 out of 1002 reviews
Rating 8 - Good. 331 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Callie

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I paid for a king suite. I was given a junior suite. Not the same thing. Not the same price! The pool was great. The breakfast was good.
Stayed 1 night in Jun 2025

4/10 Poor

james

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The elevator is out of service, not noted before reservation, they attempted to give me a 3rd floor room before moving to 2nd floor as the only option available. My keys stopped working and had to be reprogrammed it was 95 degrees outside when I got stuck outside. The power went out at 710am on Tuesday for almost an hour I require a cpap to sleep my rest disrupted and the phone line never answered. Not a good stay.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service, amenities
Beds were very hard. Indoor pool was clean. Some equipment like sink in our bathroom was cracked needs updating. Overall great for the money. Staff was great.
Stayed 1 night in Jun 2025

2/10 Terrible

Amber

Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was excellent. Nice rooms and acceptable breakfast.
Stayed 2 nights in Jun 2025

4/10 Poor

Haley

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator was broke which means lugging suitcases, ball bags, wagons, chairs, canopies, cooler, etc up the stairs, there was not enough staff & the hotel was dirty. Called to ask if I could have more blankets brought up, receptionist told me she couldn’t leave the desk. When I got down there, she was running trying to accommodate everyone. I felt terrible for her. I talked to the manager the next day and was informed they didn’t have enough rooms filled to have anymore staff scheduled which was a lie, my team alone had half of us staying there. Then it turned too “well i can’t find people to work.” When asked about the elevator and why we weren’t told before he said it was on their page, when I told him I what site I booked through he told me it might not be on there. I was informed I didn’t know how hotel jobs works which is correct but as a nurse I do understand working short staffed. As a manager I’ve had to spend 22 hours in facility, just to leave and be on call & yes it sucks but once you take that title you take those responsibilities. I’ve stated in three hotels in three weeks and I will never stay in a comfort inn nor recommend one again (which is why I booked in the first place). Lesson learned. Only reason they are getting a two is because the receptionist never once complained
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Stayed 2 nights in Jun 2025

8/10 Good

Steven

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Vera

Stayed 2 nights in May 2025

4/10 Poor

Mylea

Elevator didn’t work
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities

Ok hotel

No issues except there was no shampoo, conditioner or soap. Our room keys stopped working twice and the elevator wasn’t working when we were there, but the stairs weren’t bad and they had air conditioning.
Stayed 1 night in Jun 2025

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was just right.
Stayed 2 nights in Jun 2025

6/10 Okay

Donna

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice. Elevator was out and I was told it had been out for 4 months. That’s hard when you have a hard time with stairs and have dog to take out several times a day & luggage to carry up and down!
Stayed 3 nights in May 2025

10/10 Excellent

Christina

Stayed 1 night in Jun 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Tonje

It was like a regular hotel. It was cool
Stayed 2 nights in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good stay for the price

The stay was fine as a whole. The elevator were not working and I requested in plenty of time upon booking for ground floor room and did not receive it..but all in all the stay was good. Clean, breakfast was decent and convenient to location to go eat dinner and ballfields.
Stayed 2 nights in May 2025

10/10 Excellent

Robin

Stayed 2 nights in May 2025

10/10 Excellent

sharra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and breakfast was great
Stayed 2 nights in Apr 2025

4/10 Poor

Angie

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not a great experience

Checked in about 3:30pm on Thursday May 8th. Was told I was on the 3rd floor and the elevator was out! I asked if something else was available as I was old and fat (joking but not joking) and didn’t want the 3rd floor as I had luggage and a big bag and laptop to carry. Was moved to the 2nd floor. The room seemed clean. Part of 1 of the curtains was hanging off the rod, the office chair was peeling. I couldn’t get connected to WiFi. The employee on duty asked me to come to the lobby and he gave me employee access because guest WiFi wouldn’t work. Went to a wedding the next day. When I got back to my room, I noticed I had fresh towels. I didn’t expect that and thought that was nice. I stripped off to take a bath and saw there was no soap. I called the front desk and asked for soap. I was told she had several to check in and I would have to come get it myself. What I would have loved to of heard instead was “I will be happy to bring you some as soon as I finish checking in the guest here at the desk.” I normally stay at another name Hotel but choose this one because I had family staying there. I will NEVER return to this one again.
Stayed 2 nights in May 2025

6/10 Okay

Donald

Traveled with partner
Disliked: Amenities, property conditions & facilities
Hole in bathroom wall, lack of electrical outlets, very cramped, very noisy until midnight, "hot" breakfast was cold and soggy, apples only fresh fruit, never could get my pc connected to the wi-fi,. We won't be staying here again or recommending it to friends.
Stayed 3 nights in May 2025

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely horrible!!

Absolutely horrible. One of the worst experiences Ive ever had. I am a disabled veteran and asked for a lower floor room and accessible shower. When I checked in, i was told the hotel was "full with no available rooms to change." I was advised the elevator was broken (found out later it’s been broken for 6+ months) and that our room was on the 2nd floor. The room our best friends stayed in had a HORRIBLE mildew/mold smell. Our room was "slanted" so much so that the bathroom door would get stuck open and objects would literally roll from one side of the room to another. Highly disappointed and would NEVER ever stay there again or never recommend anyone to stay there either.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

I unexpectedly had to stay in Conway overnight due to vehicle issues. Comfort Inn was clean, comfortable, and pet friendly. Check in was easy and I was able to get a few laps in the pool! The staff were friendly and breakfast was included.
Stayed 1 night in Apr 2025

2/10 Terrible

Sabrina

Traveled with family
Disliked: Cleanliness, room comfort

Multiple Nightmares

Hard to believe that your Motel had so many problems with no resolution from your establishment , When we arrived we were told the elevator had been out for an extended period of time and not repaired and we had to climb stairs to 3rd Floor after telling hostess we would get a room somewhere else we were given Room on First Floor because we couldn’t climb stairs , The Room Smelled Horrible like a Wet Dog Smells , we had to go buy febreze and a sanitizer to help with the Odor , then the air conditioner would not cool the room off and after being told there were no other room to change to we had to endure that , then we had a shower head in bathroom room that had no pressure to get soap from my Wife’s hair I had to take a plastic Cup to catch water in to pour over her hair to get the soap out and this definitely took a while to do, and last but not least of problems the bed mattresses that were advertised as soft , they were hard and we slept very little, I can understand the mattress not being as advertised but everything together is ridiculous , the Room cost us $170.00 , the picture and description shows I was getting a suite but this room was standard, anyway I’m totally disappointed in your property and definitely will not stay there again, This is how you Lose Customers, we have always stayed at one of your properties but after this we will definitely start to look elsewhere, I personally feel my money should have been Returned , I hope you get your problems fixed
Stayed 1 night in May 2025