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Columbia Vacation Packages

No room, reset or towels or trash pickup when staying two nights. 20mi from St Louis

Ive stayed here before. Rooms are nice because they have a desk kitchen snd couch. Bed was not good. We stayed here because our ac went out. I called and confirmed pet friendly booked and paid for the room only to arrive and be told its $100 pet fee. Thats not fair or ok.

The only thing that I may have negative to say is the restaurant is very pricey but there are plenty other places around to eat of course. This hotel was absolutely phenomenal for my kids and I. It was the perfect trip hands down. Plan to visit again

Charming and quaint alternative to a Holiday Inn. It was renovated 10-15 years ago but not much care since then. The pool was allegedly open still (mid September) but when we looked out to go use it, there was debris in it and it wasn’t very inviting. The price was affordable and it was pet friendly, I only wish we could have experienced it during its heyday years ago when it was properly maintained and cleaned.

The room was fine it was clean the booking was very misleading there was no coffee in the morning in your room or anything like that the staff was as hateful as all get out I was very disappointed it was my first trip first time using you guys I'll never use you again the gift shop was horrible they charged me $10 more than I was supposed to get charged and then when I brought it to their attention they got very offensive and it took hours and hours of calling any and everybody to get something done about it and when it was settled it was settled in a very hateful way all over $10 dispute what I purchased was $15 in the window with the tag on it she charged me 27 it's just it was stupid it really really hurt my booking with you again and I've also informed other people of this I was really disappointed heartbreaking actually I really wanted my first experience to be a good one cuz I brought my sister along with me and it was just miserable if it wasn't for the staff that was on duty at this time of my booking and my stay if you've been somebody else it would have been a dream come true but because of that a nightmare that became reality

It was nice to stay for a weekend but the neighborhood was nice I like the location where it wasn't too far from grocery stores food areas the only thing I was saying is it's nothing for the kids to do but overall I like it