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Residence Inn by Marriott Cleveland Independence

3.0 star property

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Photo gallery for Residence Inn by Marriott Cleveland Independence

Lobby
Seasonal outdoor pool
Exterior
Fridge, microwave, stovetop, dishwasher
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$136
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
5101 W Creek Rd, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪5 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Cuyahoga River
    ‪2 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed (Fireplace)

27-inch flat-screen TV with satellite channels, TV, video-game console

Studio, 1 King Bed with Sofa bed (Fireplace)

8.6 out of 10
Excellent
(21 reviews)
  • 575 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/tub, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 850 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(47 reviews)
  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Fireplace)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms (Fireplace)

9.2 out of 10
Wonderful
(9 reviews)
  • 850 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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About this property

Residence Inn by Marriott Cleveland Independence

3-star Independence hotel with in-room kitchens
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Residence Inn by Marriott Cleveland Independence offers 118 accommodations, which are accessible via exterior corridors and feature video-game consoles and safes. Accommodations have separate sitting areas and include desk chairs and dining tables. 27-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Residence Inn by Marriott Cleveland Independence features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Onsite self parking is complimentary.

Residence Inn by Marriott Cleveland Independence is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1995
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 26 2025 to May 15 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 100

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Marriott Cleveland Hotel Independence
Residence Inn Marriott Cleveland Independence
Residence Inn Marriott Cleveland Independence Hotel
Residence Inn Marriott Cleveland Hotel
Residence Inn Marriott Cleveland Independence
Residence Inn by Marriott Cleveland Independence Hotel
Residence Inn by Marriott Cleveland Independence Independence
Hotel Residence Inn by Marriott Cleveland Independence
Residence Inn by Marriott Cleveland Independence Independence
Residence Inn Marriott Cleveland
Residence Marriott Cleveland

Residence Inn by Marriott Cleveland Independence Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vesna

Stayed 2 nights in Sep 2025

4/10 Poor

george

Disliked: Cleanliness, property conditions & facilities
The only thing good was the manager and the breakfast. The rooms were filthy, things were moldy, broken dishwasher
Stayed 5 nights in Sep 2025

8/10 Good

Daphine

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here while traveling to Cleveland for a week with our 2 cats. The suite was large and comfortable. It was clean but showing wear and tear. Stains on the couch and the carpet was wrinkled. The floor in the kitchen was very sticky. Our biggest complaint was that house keeping did not come for a refresh when scheduled or when requested. I had to go to the office to get more towels, trash bags and coffee pods. The property out side was very nice, quiet and felt very safe. For the price we would stay again but not exceptional.
Stayed 7 nights in Sep 2025

4/10 Poor

Regina

Disliked: Property conditions & facilities
Could be much cleaner, rugs were filthy, never brought clean towels unless we asked, weird odor when first walking in the room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Amanda

Stayed 4 nights in Aug 2025

6/10 Okay

ELIZABETH

Business traveler

Not ideal for solo female

Didn’t like that after you check in have to go back outside & walk to another building to find your room, mine was on ground floor, anyone could follow me, 2 big windows on ground too, when walked out my door anyone could be waiting outside. Had to walk back to lobby to meet Grubhub food delivery person. Wouldn’t stay here again.
Stayed 1 night in Sep 2025

4/10 Poor

Eshwaran

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel with unprofessional & bitter experience

Had a very disappointing experience at Residence Inn Cleveland Independence. Upon check-in at around 7:30 PM, was informed at the front desk that my reservation could not be honored and has been relocated. No prior email or call was given prior. Upon checking the alternatie accomodation, it was a much much lower-quality hotel: old, noisy, poorly rated, and without breakfast that was included in my original booking. When concerns were raised, they offered reward points instead and no proper adjustment in pricing for being re-accommodated in a cheaper hotel. Finally, after insisting, was able to negotiate to check back in next day. Have never had experienced such an unprofessional handling. If I wanted a budget hotel, I would have booked one myself. Marriott should not operate in a way that charges guests for a premium stay and then shuffles them to lower-rated properties without notice. This was one of the most disappointing hotel experiences I’ve had. For some nice words, the rooms were excellent, very clean, spacious and very much comfortable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay was wonderful. staff was amazing, rooms were super clean.
Stayed 4 nights in Sep 2025

10/10 Excellent

Porchlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Genesis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room nice.
Stayed 1 night in Sep 2025

2/10 Terrible

antonio

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had rats running around the hallway
Stayed 1 night in Sep 2025

10/10 Excellent

Shaquita

Liked: Cleanliness, amenities
I had a great experience I will recommend and will be back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tay, Shaker Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice & helpful. Rooms was clean. Surrounded by lots of restaurants & free way access. Plenty of parking. Great for extended stays
Stayed 9 nights in Aug 2025

10/10 Excellent

Kortni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Stacy

Business traveler
Disliked: Amenities, property conditions & facilities
It should be noted that the property also serves as a homeless shelter. Housekeeping was terrible and my room was not fully cleaned although I was assigned that room at check in. I was there for 12 days and breakfast was either an omelet or scrambled egg. No variety. People came to breakfast with shopping bags and filled them as if they were in a supermarket. Plates, utensils, milk, bread, fruit etc. rooms are totally dated and need an update as carpets are stained, appliances are rusty. Front desk staff were great and tried to be helpful so I can not take that away. I would not stay here again if in the area.
Stayed 12 nights in Aug 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed to crash for the night, they let us check in a bit early, quiet and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked our stay, Andre was super friendly!
Stayed 1 night in Aug 2025

2/10 Terrible

Darlene

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Don’t stay here

The place was very dirty Mirrors all smudged from a dirty cloth Torn chairs Filth in corners and behind pull out bed Holes in blanket for bed
Stayed 1 night in Aug 2025

4/10 Poor

Sanjay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty carpet , weed smelling
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Ola

Stayed 1 night in Aug 2025

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and i spent a weekend in Cleveland. I picked the hotel because it had high ratings. At is true. It was better than i expected. Only issue the bathroom is super small but everything else was perfect. Will definitely stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Chelsea

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Non communication concerning new check out hours.

At the time of making arrangements for our stay check in time was 3 pm and check out time was 12 noon. Apparently the check out time was changed to 11 am the staff never communicated this information to us and the cleaning lady kept knocking on the door and started that our check out time was 11 am. I feel that information could have been communicated during the time of check in and should also be updated on the booking site. One hour might not mean anything to most people,but It does to me. And to top it off our room wasn't ready at 3 pm because the linen wasn't ready, whatever that means.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 4 nights in Aug 2025