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Embassy Suites by Hilton Cleveland Rockside

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cleveland Rockside

Lobby
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Front of property
Indoor pool, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking available
  • Bar
  • Gym
  • Pool

Explore the area

Map
5800 Rockside Woods Blvd, Independence, OH, 44131
  • Topgolf
    ‪5 min walk‬
  • Progressive Field
    ‪11 min drive‬
  • Cleveland Clinic
    ‪15 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible, Non Smoking

58-inch LED TV with cable channels, TV

Suite, One King Bed, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Doubles, Non Smoking

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, Two Doubles, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Non-Smoking

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, One King Bed, Non-Smoking

7.6 out of 10
Good
(15 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, King, Non Smoking

58-inch LED TV with cable channels, TV

Suite, King, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, Non-Smoking, Accessible

7.6 out of 10
Good
(5 reviews)
  • 375 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, One King Bed, Roll In Shower, Non Smoking

58-inch LED TV with cable channels, TV

Suite, One King Bed, Roll In Shower, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hampton Inn & Suites Cleveland/Independence

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, (1001)
$248 nightly
The price is $248 total
includes taxes & fees
Hampton Inn & Suites Cleveland/Independence

About this property

Embassy Suites by Hilton Cleveland Rockside

3.5-star Independence hotel walkable to Topgolf
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking.
Embassy Suites by Hilton Cleveland Rockside offers 271 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired Internet access. 58-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites by Hilton Cleveland Rockside features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This Independence hotel also offers multilingual staff, concierge services, and laundry facilities. Parking is available onsite for a surcharge. A total renovation of this property was completed in January 2020.

Embassy Suites by Hilton Cleveland Rockside is a smoke-free property.

A complimentary cooked-to-order breakfast is served between 6:30 AM and 9:00 AM on weekdays. A complimentary manager's reception is offered each day.
Urban Craft - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (66 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Reception hall
  • Renovated entire property - January 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside
Embassy Suites by Hilton Cleveland Rockside Hotel
Embassy Suites by Hilton Cleveland Rockside Independence
Embassy Suites by Hilton Cleveland Rockside Hotel Independence

Embassy Suites by Hilton Cleveland Rockside Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 358 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 126 out of 1000 reviews
Rating 2 - Terrible. 147 out of 1000 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fasha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024

6/10 Okay

Kevin

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

OK Place, but not for a family

Common areas were clean and updated. Great breakfast and rooms were modern. The hotel reeked of weed, blankets and garbage were just laying in the hallways all day long and the pool was closed due to "maintenance", which is code for the lobby was being used for a conference. Staff was top notch.
Stayed 3 nights in Mar 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and kind very professional
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Pretty good stay my only issue was i was given an handicap room instead of a regular room which i had ask for but i can over look that. Front deask were amazing and nice, i would stay again
Stayed 2 nights in Mar 2025

8/10 Good

Nelly

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Not pleased with the staff or lack of information. The pool was closed and there was not any information posted on the website.
Stayed 1 night in Mar 2025

10/10 Excellent

fauveann

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was upset the pool was closed
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The phones in room were inoperable to order room service or 911...but there was no menu either. At 930am a lady who spoke Russian knicked on my doir waking me up to check out? Excuse me....i call front desk from my cell ....phones dont work.....get a late check out at 1pm for her to return at 1140am. I just wantedvto rest
Stayed 1 night in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lindsye

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very clean and very spacious rooms! My daughter and I loved our stay and would definitely stay here again!
Stayed 2 nights in Mar 2025

8/10 Good

Edith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo trip

Absolutely loved my stay. The breakfast omelette was amazing. Will definitely be a returning guest.
Stayed 2 nights in Mar 2025

6/10 Okay

Bobbie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I booked the hotel for the pool and the pool was closed.. there was no warning and i paid ahead of time so i couldn't get a refund.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great considering the hotel was packed with many many travelers. The beds were very comfortable and the cooked to order omelets were excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful the staff and super clean
Stayed 1 night in Mar 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like the food choices for the guest hour. And the choices for alcohol could have been a lot better.The food was never replenish. The breakfast was great . There were way too many young children running around the hotel unsupervised . We wanted to stay another night but with all the unsupervised kids we said no way. .
Stayed 1 night in Feb 2025

4/10 Poor

Cheryl

Disliked: Staff & service, amenities
When we checked in, there were no towels, washcloths, soap etc in bathroom. There were no sheets and blankets for pullout sofa, no water in the lobby. Basic items….
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

LaShon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Embassy was remarkable!!!

Amazing stay, beyond expectation, quiet and clean and staff was very responsive…
Stayed 1 night in Feb 2025

6/10 Okay

Deborah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Kathy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jim

Stayed 1 night in Feb 2025

2/10 Terrible

Lakeshai, Cleveland

Disliked: Cleanliness, staff & service, property conditions & facilities
At checking in, they did not tell us that we had to make reservations to go swimming in the pool. I had two hotel rooms in my family could not swim. Staff was rude at the front desk and would not even try to make accommodations. I will never come back to this location again.
Stayed 1 night in Feb 2025