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Embassy Suites by Hilton Cleveland Rockside

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cleveland Rockside

Lobby
Lobby
Breakfast and dinner served
Exterior
Indoor pool, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
$153
includes taxes & fees
Apr 19 - Apr 20

Explore the area

View in a map
5800 Rockside Woods Blvd, Independence, OH, 44131
  • Place, Topgolf
    ‪5 min walk‬
  • Place, Cleveland Clinic Family Health Center
    ‪14 min walk‬
  • Place, Cuyahoga Valley National Park
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, One King Bed, Non-Smoking

7.4 out of 10
Good
(25 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Roll In Shower, Non Smoking

58-inch LED TV with cable channels, TV

Suite, One King Bed, Roll In Shower, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Non-Smoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • 375 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible, Non Smoking

58-inch LED TV with cable channels, TV

Suite, One King Bed, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, King, Non Smoking

58-inch LED TV with cable channels, TV

Suite, King, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Doubles, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Two Doubles, Non Smoking

8.2 out of 10
Very good
(40 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

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About this property

Embassy Suites by Hilton Cleveland Rockside

3.5-star Independence hotel walkable to Topgolf
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Embassy Suites by Hilton Cleveland Rockside offers 271 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired Internet access. 58-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites by Hilton Cleveland Rockside features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This Independence hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary uncovered self parking is available on site.

Embassy Suites by Hilton Cleveland Rockside is a smoke-free property.

A complimentary cooked-to-order breakfast is served between 6:30 AM and 9:00 AM on weekdays. A complimentary manager's reception is offered each day.
Urban Craft - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (66 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside
Embassy Suites by Hilton Cleveland Rockside Hotel
Embassy Suites by Hilton Cleveland Rockside Independence
Embassy Suites by Hilton Cleveland Rockside Hotel Independence

Embassy Suites by Hilton Cleveland Rockside Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 451 out of 1007 reviews
Rating 8 - Good. 200 out of 1007 reviews
Rating 6 - Okay. 136 out of 1007 reviews
Rating 4 - Poor. 100 out of 1007 reviews
Rating 2 - Terrible. 120 out of 1007 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Kristin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Pool was down . We called the hotel in the morning and they told us it would be fixed by 3 or 4pm. I even asked if they were sure because we were staying for a birthday party for my daughter and the pool was the reason we booked here. The lady on the phone assured that it would be fixed. When I arrive to check in, I was told the pool would not be fixed for our whole stay. This was very disappointing. We would have cancelled and booked another hotel in the morning if I wasn’t told it would be fixed but now it was already 4:00pm and other people were already on their way . Manager was rude about it . Staff was also rude when we asked for extra pillows and blankets for people to sleep On the pull out couch? The rooms were big and spacious though an lobby as well . The Made to order Breakfast omelettes were good .
Stayed 1 night in Jan 2026

10/10 Excellent

Lori

Stayed 5 nights in Dec 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very accommodating and welcoming. The hotel was exceptionally clean.
Stayed 1 night in Dec 2025

2/10 Terrible

Angela

Disliked: Cleanliness, amenities, property conditions & facilities
Both rooms were not clean and I did not ask for wheelchair accessible rooms which did not accommodate my family at all. We decided to cancel the reservation and was told we will get a refund for the stay we did not use but I’m still receiving emails as if we’re there and we already left hours ago
Stayed 1 night in Dec 2025

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Staff was AMAZING. Room was clean
Stayed 1 night in Dec 2025

8/10 Good

Gesell

Stayed 1 night in Dec 2025

10/10 Excellent

Medeana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
The hotel and room were clean. The staff was very friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve stayed yet
Stayed 1 night in Dec 2025

10/10 Excellent

Aanrria

Liked: Cleanliness, staff & service, amenities
Clean room courteous staff
Stayed 1 night in Dec 2025

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service
Staff was courteous and the venue was clean. I didn't rate a five because they did not refresh the vegetables during the reception so I didn't get any carrots or cucumbers and that's what I wanted not picked over chips and dip
Stayed 2 nights in Dec 2025

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms. Such a beautiful hotel. Staff was so kind and helpful.
Stayed 1 night in Dec 2025

8/10 Good

Lakoya

Stayed 1 night in Nov 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Jillian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a weird odor to it. There were stains on the carpet. The pull out bed was gross and had no sheets. It was nice being right next to Topgolf. The free breakfast was nice as well.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 4 nights in Nov 2025

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Great breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Stayed 2 nights in Dec 2025

8/10 Good

Allen

Liked: Cleanliness, property conditions & facilities
Clean room . When I asked for extras such as pillow or blankets staff had no problems greeting them
Stayed 2 nights in Dec 2025

6/10 Okay

Fred

Stayed 1 night in Dec 2025

10/10 Excellent

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Spacious Stay Loved the large, clean king suite with a nice view. The staff was great and the accommodations were perfect for our needs. Would definitely stay again.
Stayed 1 night in Dec 2025

6/10 Okay

Catherine

Business traveler
Disliked: Cleanliness
There is chipping paint, on 75% of the bathroom ceiling. Housekepping could clean better, Front desk answer phone
Stayed 3 nights in Dec 2025

4/10 Poor

Marikah

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and friendly facility was clean and well kept and food was delicious
Stayed 1 night in Dec 2025