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Embassy Suites by Hilton Cleveland Rockside

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cleveland Rockside

Lobby
Exterior
Indoor pool, sun loungers
Lobby
Breakfast and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
$144
includes taxes & fees
Feb 20 - Feb 21

Explore the area

View in a map
5800 Rockside Woods Blvd, Independence, OH, 44131
  • Place, Topgolf
    ‪5 min walk‬
  • Place, Cleveland Clinic Family Health Center
    ‪14 min walk‬
  • Place, Cuyahoga Valley National Park
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, One King Bed, Non-Smoking

7.4 out of 10
Good
(22 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Roll In Shower, Non Smoking

58-inch LED TV with cable channels, TV

Suite, One King Bed, Roll In Shower, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Non-Smoking, Accessible

7.6 out of 10
Good
(5 reviews)
  • 375 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible, Non Smoking

58-inch LED TV with cable channels, TV

Suite, One King Bed, Accessible, Non Smoking

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, King, Non Smoking

58-inch LED TV with cable channels, TV

Suite, King, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Doubles, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, Two Doubles, Non Smoking

8.0 out of 10
Very good
(36 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Double Beds

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About this property

Embassy Suites by Hilton Cleveland Rockside

3.5-star Independence hotel walkable to Topgolf
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Embassy Suites by Hilton Cleveland Rockside offers 271 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired Internet access. 58-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites by Hilton Cleveland Rockside features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This Independence hotel also offers a vending machine, multilingual staff, and concierge services. Complimentary uncovered self parking is available on site.

Embassy Suites by Hilton Cleveland Rockside is a smoke-free property.

A complimentary cooked-to-order breakfast is served between 6:30 AM and 9:00 AM on weekdays. A complimentary manager's reception is offered each day.
Urban Craft - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (66 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside
Embassy Suites by Hilton Cleveland Rockside Hotel
Embassy Suites by Hilton Cleveland Rockside Independence
Embassy Suites by Hilton Cleveland Rockside Hotel Independence

Embassy Suites by Hilton Cleveland Rockside Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 432 out of 1003 reviews
Rating 8 - Good. 199 out of 1003 reviews
Rating 6 - Okay. 144 out of 1003 reviews
Rating 4 - Poor. 102 out of 1003 reviews
Rating 2 - Terrible. 126 out of 1003 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Charlesetta

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Room refrigerator didn’t work at all, the headboard to the bed wasn’t connected at all once I got in bed and moved pillows it hit my head, wallpaper in room was coming off wall called to front desk twice to complain about it no one picked up the phones. Took photos to show staff but was brushed off like it didn’t matter to them.
Room window
1st bed in room
2nd bed in room looked as if they knew about it and tried to fix it.
Stayed 1 night in Nov 2025

10/10 Excellent

terry

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff is excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff! Excellent facility all the way around!
Stayed 1 night in Nov 2025

8/10 Good

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Yugandhar, Hicksville

Stayed 2 nights in Nov 2025

6/10 Okay

Christine

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The hotel seems older. Definitely has some wear and tear. The bed was comfortable but there was a smell like maybe the sheets weren’t changed. We didn’t notice this until the next day. The hotel room definitely could have been cleaned better. Staff was nice. All in all we had a nice time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Stayed 5 nights in Nov 2025

2/10 Terrible

Constance

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The Hotel experience wasn't an Embassy experience. It was as if every one there was having some sort of party. There wasxloud music, running up and down the hallways, the elevator wasn’t working properly. I stayed on the 6th floir and had to take the stairs twice. In taking the stairs there were condom wrapers, trash and a broken camera. We had to beg for towels and wash clothes. I didn’t mention any of this to the front desk due to them only having at times one person and the line to check out was long.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

8/10 Good

Antonio

Stayed 1 night in Nov 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Valeria

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel and staff were great
Stayed 1 night in Nov 2025

10/10 Excellent

Kara

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was nice and great food
Stayed 1 night in Nov 2025

8/10 Good

Hayden

Stayed 1 night in Nov 2025

10/10 Excellent

Kendall

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, spacious and clean room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

Nayanda

Stayed 1 night in Oct 2025

6/10 Okay

Sahra

Liked: Cleanliness
Disliked: Amenities
The gym was not appealing, no water dispenser for bottles, breakfast is not very good - fruits were unripe and not much vegetarian options.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Tenisha

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was excellent
Stayed 2 nights in Oct 2025

2/10 Terrible

Martine

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
the room was dirty- your hotel needs to be updated. Too pricey for what you have to offer. I have pictures if you want to see how disgusting it was.
Stayed 2 nights in Oct 2025

8/10 Good

Claudia Fiorela

Stayed 1 night in Nov 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Nteakfast was great, good was hot, clean & staff was helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Stayed 1 night in Nov 2025