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Le Tsilaosa Hotel & Spa

4.0 star property

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Front of property
Spa
Reception
Standard Double Room | Premium bedding, minibar, in-room safe, desk
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Laundry
$183
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
21, Rue du Pere Boiteau, Cilaos, 97413
  • Place, Maison de la Broderie
    ‪5 min walk‬
  • Place, Réunion National Park
  • Place, Plage de L'Hermitage
  • Airport, Saint-Denis (RUN-Roland Garros)
    ‪102 min drive‬

Room options

Double Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Le Tsilaosa Hotel & Spa

4-star Cilaos hotel with private balconies
Along with a restaurant, this smoke-free hotel has spa services and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include an arcade/game room, a library, and a garden.
Le Tsilaosa Hotel & Spa offers 22 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Cilaos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a restaurant. Wireless Internet access is complimentary. This business-friendly hotel also offers spa services, a library, and a terrace. Complimentary self parking is available on site.

Le Tsilaosa Hotel & Spa is a smoke-free property.

A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
Le Carnotzet - Onsite theme restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 7 for children
  • A restaurant
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of EUR 45; reservation required

Restaurants on site

  • Le Carnotzet

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 140.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Pet fee: EUR 30 per pet, per stay
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: EUR 140.0 per night
  • Hosted evening meal: EUR 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Tsilaosa Hotel Cilaos
Tsilaosa Hotel
Tsilaosa Cilaos
Tsilaosa
Le Tsilaosa Hotel & Spa Hotel
Le Tsilaosa Hotel & Spa Cilaos
Le Tsilaosa Hotel & Spa Hotel Cilaos

Reviews

Le Tsilaosa Hotel & Spa Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 24 out of 63 reviews
Rating 8 - Good. 26 out of 63 reviews
Rating 6 - Okay. 7 out of 63 reviews
Rating 4 - Poor. 5 out of 63 reviews
Rating 2 - Terrible. 1 out of 63 reviews

Reviews

6/10 Okay

Claire

Traveled with partner
It’s a good location and the breakfast was excellent. It could do with a bit of tlc and if you want to use the rooftop jacuzzi, make sure you book in advance. Also worth checking what day you are going to be in Cilous as eating options are extremely limited on a Monday.
Stayed 1 night in Oct 2024

10/10 Excellent

Manoa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'était super !

8/10 Good

fabien

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons passer une nuit Hôtel propre et pratique vue son emplacement.
Stayed 1 night in Aug 2025

2/10 Terrible

MARIE ODYLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end coocooning

Le parking est petit Séjour agréable
Stayed 2 nights in Aug 2025

8/10 Good

sylvie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Je m attendais à mieux pour un 4 *

Stayed 1 night in Aug 2025

10/10 Excellent

Katia Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
L’accueil parfait. L’emplacement très pratique pour visiter et profiter de Cilaos. La taille de la chambre et ses équipements et surtout son petit balcon.
Stayed 1 night in Jul 2025

8/10 Good

aurélie

Traveled with family
Liked: Cleanliness, staff & service
Il est bien situé.
Stayed 1 night in Jul 2025

8/10 Good

katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great brekfast
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, nice structure and great brekfast
Stayed 1 night in Apr 2025

10/10 Excellent

Lydwine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

François-Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Agnès

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jean Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jean Bernard

Stayed 1 night in Jan 2025

8/10 Good

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escapade Cilaosienne

Au cœur des montagnes et pourtant central
Stayed 1 night in Dec 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

éxélence

rien à dire nous conseillons
Stayed 1 night in Dec 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

philippe

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
SALLE DE BAIN VETUSTE - TRES DECEVANT - AUCUN SUPPORT POUR POSER LES AFFAIRES DE TOILETTE
Stayed 1 night in Nov 2024

8/10 Good

Danièle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour 1 nuit

Bon accueil. Personnel sympa qui nous a bien conseillés. Petit dej correct et varié.
Stayed 1 night in Oct 2024

8/10 Good

Murielle

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Sejour agréable, personnel accueillant, chambre propre, excellent petit déjeuner.
Stayed 1 night in Jun 2024

6/10 Okay

Nathan

Stayed 2 nights in May 2024

8/10 Good

Laurence

Stayed 1 night in Apr 2024

8/10 Good

Aurelie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024