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Hotel Gurnee

3.0 star property

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Photo gallery for Hotel Gurnee

Lobby
1 bedroom, desk, laptop workspace, iron/ironing board
Dining
Indoor pool
Courtyard

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Laundry
$94
includes taxes & fees
Nov 28 - Nov 29

Explore the area

View in a map
6161 West Grand Ave, Gurnee, IL, 60031
  • Place, Gurnee Mills
    ‪5 min walk‬
  • Place, Great Wolf Lodge Water Park
    ‪16 min walk‬
  • Place, Six Flags Great America
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Suite, Multiple Beds, Non Smoking

Presidential Suite, Multiple Beds, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board

Presidential Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub W/grab Bars)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Bathtub W/grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Hotel Gurnee

3-star Gurnee hotel close to Gurnee Mills
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. Weekly housekeeping is available.
Hotel Gurnee offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided.

This Gurnee hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Gurnee features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10000 square feet (900 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a garden. Complimentary self parking is available on site.

Hotel Gurnee is a smoke-free property.

Spice Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Spice Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 AM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 20 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per stay
Cribs (infant beds) are available for USD 30.0 per stay

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 30.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Convention Hotel Gurnee Center
Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Hotel Gurnee
Holiday Inn Gurnee Convention Center Hotel
Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center Gurnee
Gurnee Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Convention Center Gurnee
Holiday Inn Convention Center Hotel
Holiday Inn Convention Center
Gurnee Convention Center

Reviews

Hotel Gurnee Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 375 out of 1005 reviews
Rating 8 - Good. 287 out of 1005 reviews
Rating 6 - Okay. 160 out of 1005 reviews
Rating 4 - Poor. 99 out of 1005 reviews
Rating 2 - Terrible. 84 out of 1005 reviews

Reviews

6/10 Okay

Joshua

Liked: Cleanliness, amenities
New Ownership and rebranded. Nice hotel.
Stayed 1 night in Aug 2025

4/10 Poor

Lee

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we arrived and got to our room the TV did not work. Called the front desk BUT the phone did not work. Maintenance said the TV had no connection. Got new room on 2nd floor. Key didn't work. They had told us wrong room number. Refrigerator froze my insulin! Ask for fridge that worked. NEVER got it. Indoor pool is NOT heated and was freezing. Could not use it. Hot tub is permanently closed. Lobby was beautiful. Hallways were caliber of a motel 8. Room was clean and bedding was great. Continental breakfast is a joke. About 4-5 different sugared cereal, apples and oranges, bagel and yogurt in a tube. That was everything! They did take $75 off our bill for the insulin that froze. Would we stay there again? NEVER! Comfort inn across the street has a great pool and hot tub as well as a great breakfast. Several nice options in the area. Skip this one!
Stayed 4 nights in Aug 2025

8/10 Good

Francisco

Stayed 1 night in Aug 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

10/10 Excellent

Danny

Stayed 1 night in Aug 2025

6/10 Okay

Carol

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Mary

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was somewhat updated but details were missed. No fan in the bathroom. Stopped in the tub was broken. Hallways had no AC and smelled. Room AC was ok. Pool area was extremely hot and humid.
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hotel stay in Gurnee

Excellent. We at here at the hotel. Excellent service
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Fine stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Macen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Laura

Stayed 1 night in Aug 2025

6/10 Okay

Mary

Traveled with family
Liked: Amenities
It wasn’t all that clean and, staff were not friendly, the breakfast sucked it wasn’t hot coffee made in the morning.
Stayed 4 nights in Aug 2025

8/10 Good

Janelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just quick stay overnight, place was quiet, clean, & easy stay
Stayed 1 night in Aug 2025

4/10 Poor

Bhavesh

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Decent hotel. Very low on staff and staff not very welcoming. Very basic customer service. Worst part of the hotel was we didn't have hot water in shower so that is huge issue. Better check hot water when you check in.
Stayed 1 night in Aug 2025

10/10 Excellent

HOLLY

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cool
Stayed 1 night in Aug 2025

8/10 Good

Joe

Liked: Staff & service
It was a nice facility. Not very
Stayed 2 nights in Aug 2025

10/10 Excellent

Isabelle

Stayed 1 night in Aug 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great! Super clean and friendly place. Everything was smooth from check in to check out.
Stayed 1 night in Aug 2025

8/10 Good

Matt

Stayed 1 night in Jul 2025

10/10 Excellent

Josefa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We appreciated the cleanliness of the place and the space that we had in our room. The staff wasn't particularly friendly, and the breakfast they provided was lacking (bagel & coffee); it didn't seem like the morning staff was attentive to that. Otherwise, we enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Erle

Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025