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Traditional Cabin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$184* Per night/room May 24 - May 25

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Exclusive Villa

Bed Count 1 King Bed Maximum Occupancy 6 Max

Garden double room with AC

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Master Suite lagoon view

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Rancho Encantado like an outdoor pool and a spa tub.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This beach hotel also offers a garden and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Rancho Encantado is a smoke-free property.

  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Front desk (limited hours)
  • Conference space
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built - 1994
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • On private beach
  • Conference space size (meters) - 113
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 1216
  • Laundry facilities
  • Parking (limited spaces)
  • Vending machine
  • Total number of rooms - 35
  • Television in common areas
  • Number of floors - 2
  • Number of buildings/towers - 17
  • Wedding services
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Room Amenities

Hotel Rancho Encantado offers 35 air-conditioned accommodations with safes and ceiling fans. Beds feature premium bedding. Bathrooms include showers with rainfall showerheads, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Room service (limited hours)
  • Daily housekeeping
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Shower only
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Toothbrush and toothpaste not available

Parking

Free self parking , Parking (limited spaces)

Internet

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.

Los Hechizos - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Spa Services

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

  • Minimum age to access spa is 13
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach.

Children under 12 years old are not allowed in the spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Rowing or canoeing on site
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: MXN 3000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200–500 for adults, and MXN 200–500 for children
  • Airport shuttle fee: MXN 560.00 per person (roundtrip)
  • Airport shuttle fee per child: MXN 560.00 (roundtrip), (from 2 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 4 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Smoke detector

Front desk opens daily at 7:00 AM

Front desk closes daily at 11:00 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are not available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 3

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 8:00 AM to 10:00 PM.

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hotel Rancho Encantado
  • Hotel Rancho Encantado Bacalar
  • Rancho Encantado
  • Rancho Encantado Bacalar
  • Rancho Encantado Hotel Bacalar
  • Rancho Encantado Laguna Bacalar
  • Hotel Rancho Encantado Hotel
  • Hotel Rancho Encantado Bacalar
  • Hotel Rancho Encantado Hotel Bacalar

Hotel Reviews

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