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Clarion Pointe Sylva near Cherokee Area

2.5 star property

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Photo gallery for Clarion Pointe Sylva near Cherokee Area

Lobby
Free daily continental breakfast
Lobby
Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$89
includes taxes & fees
Feb 24 - Feb 25

Explore the area

View in a map
2807 Hwy 74 E, Sylva, NC, 28779
  • Place, Harris Regional Hospital
    ‪3 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪29 min drive‬
  • Place, Great Smoky Mountains National Park
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(56 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Clarion Pointe Sylva near Cherokee Area

Sylva hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Clarion Pointe Sylva near Cherokee Area offers 71 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Clarion Pointe Sylva near Cherokee Area features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This Sylva hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Clarion Pointe Sylva near Cherokee Area has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September

Property is also known as

Sylva Inn
Quality Inn Sylva
Quality Sylva
Quality Inn
Clarion Pointe
Clarion Pointe Sylva near Cherokee Area Hotel
Clarion Pointe Sylva near Cherokee Area Sylva
Clarion Pointe Sylva near Cherokee Area Hotel Sylva

Clarion Pointe Sylva near Cherokee Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 618 reviews
Rating 8 - Good. 163 out of 618 reviews
Rating 6 - Okay. 58 out of 618 reviews
Rating 4 - Poor. 31 out of 618 reviews
Rating 2 - Terrible. 25 out of 618 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and nice
Stayed 2 nights in Nov 2025

8/10 Good

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Patty

Business traveler
Liked: Cleanliness, staff & service, amenities
we checked in on 11/8/25 the gentleman at the desk was the honest to goodness the nicest person i have ever met in my entire life . the room was clean and neat i couldn’t find one thing to complain about but what impressed me most was his friendliness i wished i could remember his name my son says it was junior im not sure but he was wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Erin

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The room was very warm upon entering. The mini fridge leaked water all over the floor and cabinet. Stains on the sheets. Bathroom floor was not swept. Both bottles in the shower were conditioner instead of shampoo/conditioner. There was blobs of conditioner left in the shower. Walls were dirty.
Stayed 1 night in Nov 2025

10/10 Excellent

Janis

Stayed 2 nights in Oct 2025

4/10 Poor

Megan

Traveled with family and small children
Disliked: Cleanliness
There was no soap in our room, and the shower was not very clean.
Stayed 1 night in Oct 2025

4/10 Poor

Ginger

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room was a disappointment. The mattress had a huge dip on one side. There was no bath soap, no bar on which to hang your bath towel, and no hairdryer. The couch had cushions that didn’t match and were ripped in a couple places, and the sheers in the windows had numerous holes. Breakfast was minimal. Only apples for fruit, no eggs or bacon, and the waffle machine was broken. We definitely would not have stayed a second night.
Sagging mattress. Threw a wallet into the “hole”.
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Clean and relatively quiet!
Stayed 1 night in Oct 2025

8/10 Good

Christopher B

Traveled with family
Liked: Cleanliness, staff & service
Staff was very good. They were courteous and accommodating of some service needs we encountered.
Stayed 2 nights in Oct 2025

8/10 Good

Inna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Grant

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and won't be the last. Entire staff was extremely kind and helpful. Check in/check out process was easy. Our room was clean, spacious and very comfortable. Probably the most comfortable bed I've slept on in a hotel.
Stayed 1 night in Oct 2025

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Johann, Reading

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, helpful, and responsive. Everything was clean and fairly modern. Even the guests were pretty nice. No one was loud at night (that I could hear anyway). Only negatives: the one bed mattress sunk down a lot. I had 2 beds, just used the other one. Also, there was only an cloth shower curtain that didn’t block water and water was on the bathroom floor after my first use Next time just pointed the shower head towards the shower wall.
Stayed 2 nights in Oct 2025

6/10 Okay

sharon

Staff were very nice. The hallway rugs were very dirty. There were some very noisy people at night
Stayed 1 night in Oct 2025

8/10 Good

Kat

Stayed 1 night in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, amenities
Enjoyed family atmosphere.
Stayed 3 nights in Oct 2025

8/10 Good

Debbie

Stayed 1 night in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Willis

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine though check-in took far longer than expected. I was ripped off by Expedia though when I paid $480.00 for a room that went for $372 for two nights.
Stayed 2 nights in Oct 2025

4/10 Poor

Ashley

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Will Not Stay Here Again

Check in went smoothly. Reviews looked good so I thought I’d try because priced lower than some other. Beds looked to have been cleaned, trash cans were empty, but carpet had obviously not been vacuumed nor bathroom floor had been swept. Walls are very thin. Heard neighboring guests late at night as well as dogs barking. Breakfast was stale bagels and hot foods were not replenished during mid morning. Good price but I’d rather pay a little more next time than stay here.
Big in bathroom
Hair all over bathroom floor at checkin
Carpet had not been vacuumed at checkin.
Stayed 1 night in Oct 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and quiet.
Stayed 2 nights in Oct 2025

6/10 Okay

Steven

Business traveler
Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stay while visiting family. Clean. Comfortable.
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
There was no shower curtain. The room phone was unplugged and couldn’t find the outlet to plug it in to call the front desk. Went to the front desk and they handed me the shower curtain to install myself.
Stayed 1 night in Oct 2025