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Clarion Pointe Sylva near Cherokee Area

2.5 star property

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Photo gallery for Clarion Pointe Sylva near Cherokee Area

Lobby
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds
Exterior
Lobby
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • Laundry
  • 24/7 front desk
$97
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
2807 Hwy 74 E, Sylva, NC, 28779
  • Place, Harris Regional Hospital
    ‪2 min drive‬
  • Place, Western Carolina University
    ‪12 min drive‬
  • Place, Harrahs Cherokee Casino
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, blackout drapes, iron/ironing board, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Clarion Pointe Sylva near Cherokee Area

Sylva hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Clarion Pointe Sylva near Cherokee Area offers 71 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Clarion Pointe Sylva near Cherokee Area features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This Sylva hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Clarion Pointe Sylva near Cherokee Area has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September

Property is also known as

Sylva Inn
Quality Inn Sylva
Quality Sylva
Quality Inn
Clarion Pointe
Clarion Pointe Sylva near Cherokee Area Hotel
Clarion Pointe Sylva near Cherokee Area Sylva
Clarion Pointe Sylva near Cherokee Area Hotel Sylva

Reviews

Clarion Pointe Sylva near Cherokee Area Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 325 out of 583 reviews
Rating 8 - Good. 151 out of 583 reviews
Rating 6 - Okay. 54 out of 583 reviews
Rating 4 - Poor. 28 out of 583 reviews
Rating 2 - Terrible. 25 out of 583 reviews

Reviews

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when moving in and out of college. Great stay for the price!
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is close to the university and surrounded by a great view
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was feel clean. The room was spacious. The only problem I had is every time I went to the front desk I had keep wait for someone to come back. I am assuming they may be a little short staffed. Almost forgot, the ice machine and vending machine are on the 3rd floor.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our go to places to stay. Clean, convenient, friendly, and it always smells so good when you walk in.
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Room floors were very dirty. I wore white socks and they were absolutely filthy after one day. The housekeeping staff and front desk staff talk outside rooms waking even the hardest sleepers. Not everyone gets up at 9 am when they are retired and on vacation. Positive was breakfast. Nice variety.
Stayed 1 night in Jul 2025

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cozy stay
Stayed 7 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Beds were extremely comfortable. Decorations were beautiful in the rooms. And that’s about it. Toilet clogged in our first room. No maintenance available at night. After 30 minutes of trying to plunge ourselves, we were switched to another room. That room had mold growing on the wall near the light fixture. We were moved to a third room and that toilet also had issues. It took no less than 3-4x to successfully flush. Power also went out around 2am during our 1 night stay. Breakfast was sparse so we went elsewhere. Location was convenient for our trip but that’s about it.
Stayed 1 night in Jul 2025

10/10 Excellent

Kasey

Stayed 1 night in Jul 2025

4/10 Poor

Annette

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room was not very clean. We found trash under the beds and fuzz balls around the room. There was a couple of long hairs in the bathroom floor and short hairs around the inside of the tub as if someone had given their dog a bath. The refrigerator had been turned off or down to where the freezer section had defrosted and there was water dripping everywhere inside the refrigerator. They only served biscuits and sausage gravy for breakfast. I was at least expecting some eggs. They did have a waffle maker, yogurt, cereal, etc. They were low on everything when we got there and had to wait on them to bring out some more breakfast items.
Stayed 2 nights in Jul 2025

2/10 Terrible

Denise

Stayed 2 nights in Jul 2025

6/10 Okay

Gerardo

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Amenities
Difficult driving entrance. Trash from previous customer under the bed (subway empty bag), super slow check in.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff - excellent cleanliness - enjoyed the 3 night stay very much.
Stayed 3 nights in Jul 2025

8/10 Good

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A nice quiet room. Just right for m y recovery from some medical procedures.
Stayed 3 nights in Jul 2025

10/10 Excellent

Olav

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Close to Sylva and the university, beautiful scenery, with comfortable and clean accommodations.
Stayed 4 nights in Jul 2025

2/10 Terrible

DAGOBERTO

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got there to find unattended front desk and a line to check in, one staff member showed up 15 minutes later. Room provided wasn’t properly made or cleaned so had to get another, and other couple had same issue checking in. Heard other guests complain about odd smell on 4th floor the last couple of days without resolution. Toilet and shower showed signs of poor cleaning line water line mark and hairs on shower walls.
Stayed 1 night in Jul 2025

4/10 Poor

Brooke

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The manager in the morning, hat and beard, was the best thing about this hotel, very kind. The rest was ridiculous. I paid over $400 and drove 13 hours only to get to a dirty room, dirty rags, pee on floor, hair all over, smelled like rot, then we open a towel and a cockroach had been wrapped up in it. They did kindly offer a new room but it smelled like mildew and beds were super old, with stains on bedding that I had to ask to change. I never complain about anything or leave a bad review, I think it’s usually unkind to do so but this needed to be said.
Stayed 3 nights in Jul 2025

2/10 Terrible

Vincent

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay Clear- Find a nicer place

Homeless people to welcome you as you pull up the drive, a woman loitering all over the lobby wearing next to nothing, bad spot. Just wanted to check in and go to bed and pull back the sheets and it looked like a hairy man rolls around and brushed his dang body hair into the bed. Was not cleaned. Absolutely aweful!
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Stayed 2 nights in Jul 2025

8/10 Good

Stephen

Traveled with family
Liked: Property conditions & facilities, room comfort

Rail-Road in the Smokies Trip…..

It was okay. I wish the breakfast hd been a little better. I’ve stayed in better and I’ve stayed at worst. Folks were nice. That part really makes all the difference.
Stayed 4 nights in Jul 2025

10/10 Excellent

BRIAN, WINTERVILLE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I found the staff to be kind and helpful. Room was clean and the breakfast was hot and on schedule. The fireworks in Sylva were excellent too.
Stayed 4 nights in Jul 2025

8/10 Good

Tamara

Stayed 5 nights in Jul 2025

8/10 Good

Rebecca

Stayed 1 night in Jul 2025

8/10 Good

Beth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Breakfast was average. We didn’t have pets but the neighbors did and the dogs barked a lot. Laundry facilities were out of service and it was inconvenient to have to find a laundry mat. We came in on a motorcycle and luggage was limited so we booked a room with laundry facilities. It was a great hub to travel out to see the Smoky Mountains!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tonya

Traveled with group
Liked: Cleanliness, property conditions & facilities
Rooms were clean and beds were comfy
Stayed 2 nights in Jul 2025