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Quality Inn Cleveland North

2.5 star property

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Photo gallery for Quality Inn Cleveland North

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Lobby
Front of property
Hallway
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pet friendly
  • Pool
  • Housekeeping
  • Free WiFi
$85
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
153 James Asbury Dr Nw, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪15 min walk‬
  • Bradley Square Mall
    ‪3 min drive‬
  • Lee University
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Upper Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Upper Floor)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen beds with Sofabeds ( Upper Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

1 Queen beds with Sofabeds ( Upper Floor)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Cleveland North

Cleveland hotel with free weekday breakfast
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Quality Inn Cleveland North offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and a picnic area. Onsite self parking is complimentary.

Quality Inn Cleveland North has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1 per day
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Alcohol is not served at this property

Property is also known as

Quality Cleveland
Quality Inn Cleveland
Quality Inn Hotel
Quality Inn Cleveland
Quality Inn Hotel Cleveland

Quality Inn Cleveland North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 215 out of 592 reviews
Rating 8 - Good. 211 out of 592 reviews
Rating 6 - Okay. 95 out of 592 reviews
Rating 4 - Poor. 32 out of 592 reviews
Rating 2 - Terrible. 39 out of 592 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was very friendly, the room/hallways had a musty odor. However looked clean.
Stayed 1 night in Jun 2025

10/10 Excellent

erin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean, quiet and friendly staff. Breakfast was decent.
Stayed 3 nights in May 2025

6/10 Okay

Tiffany

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
I like the breakfast. The staff was nice and adhered to my complaints. The lady at the front desk tried to fix the broken handle on the tub herself. She was awesome. The building still needs more upkeep and renovations.
Stayed 3 nights in May 2025

10/10 Excellent

Savannah

Stayed 1 night in May 2025

10/10 Excellent

Toby Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good manager/owner

Manager gave us room on bottom floor with up charge fee due to daughter had had medical procedure. Very friendly and beds were comfortable!
Stayed 1 night in May 2025

8/10 Good

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Close to food
Stayed 4 nights in May 2025

8/10 Good

Wandaliz

Liked: Cleanliness, staff & service, room comfort

It worked for our stay

The hotel was ok. It was clean. The room was comfortable. Good breakfast, not so many options. No elevator for second floor. Some upgrades must be done. The bathroom apparently was remodeled but it had a wall still in process.
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice employees
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Basketball stay

Check in was very easy. Staff were very nice. Hotel was exceptionally clean, even the washing machine in dryer.
Stayed 1 night in May 2025

10/10 Excellent

Hortence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Stay

When visiting this area of Cleveland I always stay at this Hotel, although there might be better accommodation in this area i choose to stay at this one because it is affordable, clean and has good parking. The reception is also very great. overall they have very good customer service and I would stay there again
Got Her Covered Paint It Pink High Tea. Cleveland TN
Stayed 2 nights in May 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Bed was lumpy and not very comfortable. Pillows were small.
Stayed 1 night in May 2025

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value for the price. Looks recently renovated. Perfect location, clean and safe location.
Stayed 3 nights in May 2025

10/10 Excellent

Teresa

Traveled with partner
Liked: Amenities
Great stay, Clean hotel no unpleasant smells like fabuloso or scented smells , good breakfast Would stay here again
Stayed 1 night in Apr 2025

8/10 Good

steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anisia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was clean and large.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronda

Liked: Cleanliness
…
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the money, clean and comfy

We stayed for 6 nights. We were very happy with the room. Great value for the money. The building is older, but many updates have been done, and our room was very comfortable with everything we needed. The bed was comfy and clean. The staff was very friendly. Breakfast was good, especially the waffles. There was a great variety for anyone: eggs, sausage, waffle maker, yogurt, fruit, cereal, toast and muffins. There was juice, coffee, and tea bags. The kitchen isn't huge, but sufficient and nicely updated, with several tables to dine at. Roomservice was great and tidied our room perfectly while we were at meetings everyday, and was trustworthy. We left several dollars in change on the table, along with my tablet, and nothing, not one penny was taken. (We were not concerned about it anyway, but I thought it was worth mentioning). There is no elevator for 2nd floor rooms, but there are several first floor rooms available that are accessible from the outside, so it wasn't a problem for us. The steps were not steep or hard to climb. Overall, we recommend it and would stay again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and easy check in process. Quiet and affordable
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 2 nights in Apr 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Tonia, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the Quality Inn.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seeing Friends

We got a good night's rest. It was quiet and relaxing. The owner who checked us in was very friendly and accommodating. We will stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Ciara C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and professional. The room was nice and clean. It looked recently updated it. I had requested a ground level room and it was granted no problem. There were 4 pillows on each bed, plenty of towels for the family, a nice size TV with TV guide and everything was clean. The only note is the refrigerator could use an update as it was older and had decent wear and tear as well as it didn't seem to be very cold. Breakfast was great, plentiful and fresh. The area is perfect with stores and places to eat within walking distance if you so please. I will stay here anytime I come to town!
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay and a wonderful bed! Everything is newly redone and clean! The front desk gentleman was very friendly and efficient ,making sure our stay was the best and it was. A great breakfast as well! Would highly recommend!
Stayed 2 nights in Mar 2025