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Quality Inn Cleveland North

2.5 star property

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Photo gallery for Quality Inn Cleveland North

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Front of property
Lobby
Hallway
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pet friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
$85
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
153 James Asbury Dr Nw, Cleveland, TN, 37312
  • Place, Cleveland State Community College
    ‪15 min walk‬
  • Place, Bradley Square Mall
    ‪3 min drive‬
  • Place, Lee University
    ‪6 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking (Upper Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Upper Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen beds with Sofabeds ( Upper Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

1 Queen beds with Sofabeds ( Upper Floor)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non smoking (Upper floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non smoking (Upper floor)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Upper Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Upper Floor)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Cleveland North

Cleveland hotel with free weekday breakfast
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Quality Inn Cleveland North offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and a picnic area. Onsite self parking is complimentary.

Quality Inn Cleveland North has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Alcohol is not served at this property

Property is also known as

Quality Cleveland
Quality Inn Cleveland
Quality Inn Hotel
Quality Inn Cleveland
Quality Inn Hotel Cleveland

Reviews

Quality Inn Cleveland North Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 218 out of 603 reviews
Rating 8 - Good. 216 out of 603 reviews
Rating 6 - Okay. 97 out of 603 reviews
Rating 4 - Poor. 33 out of 603 reviews
Rating 2 - Terrible. 39 out of 603 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight place to stop and rest - economical
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wont stay again!

Hotel.was not as advertised. Very dated and reviews read were not at all accurate. Staff was very kind and considerate, but not a welcoming place to atay. Breakfast left a lot to be desired and the room was very small. Our room for the evening had a musty odor when we arrived not much room.between beds and walls. Woild not stay again. But kudos to the staff for their consideration and helpfulness
Stayed 2 nights in Jul 2025

6/10 Okay

Mark

Business traveler, Traveled with family
Disliked: Cleanliness
Had a very bad moldy smell coming from the a/c. Bright side breakfast was very good.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel/motel ever

I was not able to stay at that hotel it was more of a motel — it was dirty stinky— as soon as I walked in I could smell the stench — the front desk was rude — I asked to see the room and went in still smelly creepy covers dirty with stains — I look like truckers stayed there— not fit for a lady - it was located in a bad area and a red roof inn
Stayed 2 nights in Jul 2025

10/10 Excellent

Billy

Stayed 3 nights in May 2025

2/10 Terrible

Erica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Terrible STAFF

The service was terrible, housekeeping didn't come around and provide towels nor sheets all 3days unless u had them sitting outside that morning. The front desk were very rude,and the policy states $20 per pet,per night. Which would add up to $120 if they stayed a full 3nights,bc I had 2pets in my room ! But only stayed for 3hours then pets left. But they still kept my deposit $120 plus are trying to charge me an extra $ 50 for having 2dogs for only 3hours . The room was a smoking room and already smelled like mold, air conditioner leaked and didn't blow out air nor cool room off like it should have.
Stayed 2 nights in Jul 2025

8/10 Good

Mandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and safe

The hotel did not have an elevator but I knew that prior, so it wasn’t a big deal. The breakfast was good, the hotel was clean, and we would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was peaceful and quiet. Nice area. Would recommend if staying in the area!!
Stayed 2 nights in Jul 2025

8/10 Good

Rickey

Stayed 1 night in Jul 2025

8/10 Good

Judy, Centerville

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay while passing through the state, arriving late checking out very early. Typical hot breakfast buffet, clean facility. Didnt pay attention to neighborhood. Motel style so was able to back car almost to the door. Room ac was a little noisy. Very close to I 75 but didnt hear much road noise. Bed was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Rhonda Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price.
Stayed 1 night in Jun 2025

6/10 Okay

Beth

Traveled with partner
Liked: Staff & service, amenities
Typical motel. But had a good breakfast. Staff was really friendly. Good for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Quality Inn while traveling to Florida, and I couldn't be more pleased with the experience. The owner went above and beyond to make sure our stay was comfortable and stress-free. From the moment we checked in, he was welcoming, helpful, and truly accommodating to all our needs. The price was incredibly reasonable, especially considering the level of service we received. It's rare these days to find that kind of genuine hospitality, and it made all the difference during our trip. The room was clean, the environment was quiet and safe, and we left feeling genuinely appreciated as guests. I highly recommend this location to anyone traveling through the area—they truly deserve recognition for their hard work and dedication to making guests feel at home.
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only downside was no elevator
Stayed 2 nights in Jun 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, recently updated.
Stayed 2 nights in Jun 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service at the front desk. Room was clean and breakfast included scrambled eggs and sausage which helped prepare us for a long day. Would stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, room comfort

Good for the price!

No elevator fyi. Pretty good hotel for the price range. A bit older but you have the necessities covered. Our room seemed clean however there was a musty/damp+cleaner smell to it. No bugs.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in May 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was very friendly, the room/hallways had a musty odor. However looked clean.
Stayed 1 night in Jun 2025

10/10 Excellent

erin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean, quiet and friendly staff. Breakfast was decent.
Stayed 3 nights in May 2025

6/10 Okay

Tiffany

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
I like the breakfast. The staff was nice and adhered to my complaints. The lady at the front desk tried to fix the broken handle on the tub herself. She was awesome. The building still needs more upkeep and renovations.
Stayed 3 nights in May 2025

10/10 Excellent

Savannah

Stayed 1 night in May 2025

10/10 Excellent

Toby Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good manager/owner

Manager gave us room on bottom floor with up charge fee due to daughter had had medical procedure. Very friendly and beds were comfortable!
Stayed 1 night in May 2025