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Holiday Inn Express Charleston-Civic Center by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.
A modern lobby with a reception desk, seating area, and a colorful wall decoration.
A buffet with various food items, including omelets and baked goods, displayed in metal trays with glass covers.
A modern gym with treadmills, elliptical machines, and free weights.
A river with boats, a bridge, and buildings along the banks.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services
The current price is $116
includes taxes & fees
Nov 26 - Nov 27

Explore the area

View in a map
100 Civic Center Drive, Charleston, WV, 25301
  • Place, Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Place, Clay Center for the Arts and Sciences
    ‪17 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

A modern bathroom with a white sink, toilet, and shower.

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room

9.0 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a flat-screen TV, a window with a city view, and a wall-mounted heater.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(128 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

A hotel room with a bed, a desk, a chair, a TV, and a window with a view.

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ground Floor

A hotel room with two beds, a desk, a chair, a television, and a framed artwork on the wall.

Standard Room, 2 Queen Beds, Ground Floor

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Charleston-Civic Center by IHG

Hotel in Downtown Charleston
This smoke-free hotel features a fitness center, a business center, and conference space. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Holiday Inn Express Charleston-Civic Center by IHG offers 196 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Express Charleston-Civic Center by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 668 out of 1200 reviews
Rating 8 - Good. 301 out of 1200 reviews
Rating 6 - Okay. 128 out of 1200 reviews
Rating 4 - Poor. 57 out of 1200 reviews
Rating 2 - Terrible. 46 out of 1200 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great breakfast!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good from the beginning. The check in staff, room was very clean and breakfast was good. Will definitely stay there again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super comfortable, breakfast was good and staff was very friendly!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean. Food was amazing manager for the cleaning. Staff was extremely helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Short walk to downtown!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, clean rooms, good service and a great breakfast spread
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, beds were comfortable. Breakfast was nice. The coffee machine was state of the art! I came to the area fir a concert, but would definitely stay here again if I was in town
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again and recommend it everything was very very nice
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable. Breakfast was good, above average, and the coffee was the best I have had in any hotel.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and very convenient to the coliseum and convention center
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay. The room was very clean and the bed was comfortable. the breakfast was very good.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and facility, friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and friendly staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and easy access for stopping off point.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk was helpful and attended to all needs. Breakfast was great the lady that attended to that did a great job.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk guy very kind and helpful, breakfast very good, the room is clean. Everything good, thank you! ❤️
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, spacious clean room, comfortable bedding, only issue air-conditioning noise.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was helpful. The parking lot felt sketchy with people hanging out or driving around looking at the parked cars.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit, was in town for my son tournaments
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, breakfast was good, surprised there wasn't a pool at this location though. The hotel staff was very nice and the property was clean and it was very quiet, I would stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and well maintained. The staff was welcoming and friendly during the check in. The room was comfortable and clean. Breakfast was very good. We had overall an excellent experience
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
The stay was fine, but the breakfast is always good.
Stayed 1 night in Mar 2026