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Chale Island Vacation Packages

Clean, quiet, safe, spacious room, convenient location and great staff.

It was better than our expectations. The apartment exceeded our expectations – comfortable beds (quite firm) and good pillows. There was AC in two of the rooms and fans in all three. There was no frying pan, but we simply asked the staff for one and they arranged it right away. The staff were very friendly and helpful – both the pool attendant, the reception staff, and the guards at the gate. The pool was nice and well maintained. There was also a restaurant, and the food was very good. We highly recommend the Swahili curry chicken! Breakfast was available for 700 KES. It was an à la carte breakfast, and we could simply tell them what we wanted. The laundry service also worked very well. The hotel is located about 5–10 minutes walk from the beach. There is also a large supermarket nearby. It costs around 200–300 KES to get there by tuk tuk. We highly recommend Lotfa to anyone who wants to travel to Diani Beach on a budget trip 💜

So disappointed in the service here. Staff were not well trained - did not listen - were unwilling to assist. Our room was not made up daily - even though we asked. Food was sparse and was not anywhere close to what was expected based on our research. The fact that we had to pay for our food when we used room service - was insane. This is an All Inclusive after all. Would NOT recommend

Modernized facility, clean apartments, nice host. I would recommend them in Diani

Hotel was decent. I would have wished that they had informed us about the pools inaccessability BEFORE we committed financially to the booking. That was a tad dishonest. But, the staff were professional, although housekeeping needed to do a better job at communicating with one another and updating each other on matters. The Hotel is in a good location, the rooms could be a bit updated. It was a bit of an anticlimax from what I am used to for the price. But, all in all, faily decent.

The place advertised as a spa destination but the spa is closed for construction, also major construction around the hotel so it was like sleeping and trying to have a vacation in a construction site

Overall I enjoyed my stay. The GM and staff were very thoughtful beyond my expectations. They added so much joy to my birthday celebration with a surprise birthday cake, music and dancing.