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Surestay Plus By Best Western Cebu City

2.5 star property

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Photo gallery for Surestay Plus By Best Western Cebu City

Lobby
Premier Room, 2 Double Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished
Exterior
Premier Room, 2 Double Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished
Family Room, 2 Queen Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
$58
includes taxes & fees
Aug 16 - Aug 17

Explore the area

View in a map
Danaque Building, Capitol Site, Cebu City, 6000
  • Osmeña Fountain Circle
    ‪7 min walk‬
  • Ayala Center
    ‪3 min drive‬
  • Waterfront Cebu City Casino
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪18 min drive‬

Room options

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Premier Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 313 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking

1 bedroom, minibar, in-room safe, individually furnished

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 363 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

1 bedroom, minibar, in-room safe, individually furnished

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

  • 299 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Superior Room, 2 Twin Beds, Non Smoking

  • 253 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Superior Room, 1 Queen Bed, Non Smoking

  • 221 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 3 Twin Beds, Non Smoking

Premier Room, 3 Twin Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually furnished

Premier Room, 3 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 305 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for 1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

1 King Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

1 Queen Bed, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

View all photos for Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

Suite-2 Queen Beds, Non-Smoking, Family Room, Mini Bar, Safety Box

  • Sleeps 4

2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 4

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

2 Single Beds, Non-Smoking, Superior Room, Mini Bar, Safety Box

  • Sleeps 2

View all photos for 3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

3 Single Beds, Non-Smoking, Premier Room, Mini Bar, Safety Box

  • Sleeps 3

View all photos for Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

1 bedroom, minibar, in-room safe, individually furnished

Suite-2 Double Beds, Non-Smoking, Premier Room, Mini Bar, Kitchenette, Microwave, Safety Box

  • Sleeps 4

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About this property

Surestay Plus By Best Western Cebu City

Hotel in Capitol Site
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and a banquet hall. Change of towels is available on request.
Surestay Plus By Best Western Cebu City offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually furnished accommodations have separate sitting areas. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Baroque hotel also offers concierge services and an elevator. Onsite covered self parking is complimentary.

Surestay Plus By Best Western Cebu City is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Surestay Plus By Best Western Cebu City has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • 9 steps to reach entrance
  • Area rugs in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Baroque architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1200 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: PHP 1200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Cebu City
Surestay Plus By Best Western Cebu City Hotel Cebu City

Surestay Plus By Best Western Cebu City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 176 reviews
Rating 8 - Good. 44 out of 176 reviews
Rating 6 - Okay. 12 out of 176 reviews
Rating 4 - Poor. 2 out of 176 reviews
Rating 2 - Terrible. 5 out of 176 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA ELENA

Liked: Cleanliness, amenities
I didn’t get the chance to explore the area because I only stayed overnight but I love to come back someday and stay in this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Eliezer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to coffee shops, restaurants and groceries.
Stayed 5 nights in May 2025

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly but the shower doesn't have water
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with breakfast included which was very tasty. Staff are so helpful and friendly. Very clean and quiet. We enjoyed our 2 night stay here. Lovely reception area to sit and relax.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eliezer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Amenities
Very helpful staff, clean property and great breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

Carmel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

James, Flower Mound

Liked: Cleanliness, staff & service, property conditions & facilities
clean, the staffs are friendly and nice.
Stayed 10 nights in Mar 2025

10/10 Excellent

John Elmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Hotel in Cebu City!

The hotel provided excellent service. Very prime location and new amenities. Also the price is absolutely very reasonable with free breakfast included. Thanks for the promotion. Keep up the great job!
Stayed 1 night in Mar 2025

8/10 Good

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a few days, property was in good location, lots of restaurants and entertainment nearby. They charge too much for airport transfer, though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Marjorie

Stayed 3 nights in Mar 2025

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Good but the bathroom sink collects a lot a water the every time u wash ur water!! Our stuffs gets water. All over the sink
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay while in Cebu City. The bldg.is newly renovated. It’s clean and the staff are nice and very accommodating.
Stayed 2 nights in Mar 2025

6/10 Okay

Stella, Woodbridge

Liked: Staff & service
Breakfasts selection good. Needs improvement especially shower area. It gets flooded, clogged and overflows. Sink faucet needs adjustments as water coming out sideways. Housekeeping staff very attentive, thank you!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Glenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying with surestay. The staff are very nice and accommodating. Definitely recommended ! We will be back next time we visit cebu ❤️
Stayed 3 nights in Mar 2025

10/10 Excellent

Mariel Cristina

Stayed 4 nights in Mar 2025

8/10 Good

tri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent amenities and room is good size and clean. Staff is very friendly.

8/10 Good

Ivo, Pangvitch

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place & people , got a great time.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ken, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Ken, Sacramento

Liked: Cleanliness, property conditions & facilities
This placecis awesome
Stayed 1 night in Jan 2025

10/10 Excellent

Regan

Stayed 3 nights in Feb 2025