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Palm Grass Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Palm Grass Hotel

Rooftop pool
Cafe
Deluxe Room, 2 Twin Beds | Minibar, in-room safe, free WiFi, bed sheets
Front of property
Deluxe Suite | Private kitchenette

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
68 Junquera Street, Cebu City, Central Visayas, 6000
  • Colon Street
    ‪1 min walk‬
  • Magellan's Cross
    ‪8 min walk‬
  • SM City Cebu
    ‪4 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Suite

Standard Suite | Minibar, in-room safe, free WiFi, bed sheets

Standard Suite

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Minibar, in-room safe, free WiFi, bed sheets

Superior Suite

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Suite

Minibar, in-room safe, free WiFi, bed sheets

Standard Suite

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

Minibar, in-room safe, free WiFi, bed sheets

Royal Suite

  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 1 Double Bed

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About this property

Palm Grass Hotel

3-star hotel in Downtown Cebu
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Palm Grass Hotel offers 79 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This Cebu City hotel also offers a fitness center, a rooftop terrace, and a library. Onsite self parking and valet parking are complimentary.

Palm Grass Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cafe Lumaya - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

American (Sign language), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: PHP 300 for adults and PHP 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Lumaya

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Sign language-capable staff
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: PHP 500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately PHP 300 for adults and PHP 150 for children
  • Early check-in fee: PHP 500 (subject to availability)
  • Late check-out fee: PHP 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palm Grass Hotel Cebu City
Palm Grass Cebu City
Palm Grass Hotel Cebu
Palm Grass Cebu
Palm Grass Hotel Hotel
Palm Grass Hotel Cebu City
Palm Grass Hotel Hotel Cebu City

Palm Grass Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 138 reviews
Rating 8 - Good. 41 out of 138 reviews
Rating 6 - Okay. 35 out of 138 reviews
Rating 4 - Poor. 8 out of 138 reviews
Rating 2 - Terrible. 8 out of 138 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Stayed 1 night in Mar 2025

2/10 Terrible

Austin

Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

michael

Stayed 7 nights in Feb 2025

10/10 Excellent

David

Stayed 14 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, room comfort

Enjoyable hotel stay

I chose this hotel for its location. It is within walking distance of the places where I wanted to visit. There is a bit of wear and tear in the hotel but it is clean, the staff are friendly and helpful. Also I found the food in the restaurant to be great and reasonably priced. I had a very early checkout and the kitchen staff prepared me some food to go as I would miss the breakfast service. I would definitely stay here again if I am in Cebu City.
Stayed 4 nights in Feb 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Aircon is slow cold and window is broken
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

8/10 Good

Orazio Ezio

Liked: Staff & service
The property is located near the santo nino Church lots of shops very friendly staff and service good and clean rooms. Thanks to Zoe well done!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jarrett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, amazing breakfast, and right in the downtown
Stayed 4 nights in Jan 2025

2/10 Terrible

Alan

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible experience

The room was horrible. Toilets did not flush, shower was clogged, bed was old and uncomfortable, the room was dark, very small window. No outside food is allowed in the hotel, this means no Grab orders or takeout allowed in your room. I would recommend staying somewhere else. The pictures on Hotels.com are not accurate at all.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joel

Liked: Property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Terrence, El paso

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and location
Stayed 1 night in Dec 2024

8/10 Good

Owen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location if you want to be close to site-seeing and night life.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

4/10 Poor

Cory S

Traveled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
I will stay there again
Stayed 1 night in Oct 2024

2/10 Terrible

Neil

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Nice ameinites. Way too noisy.

Nice rooftop bar. Room was fine, just a few roaches. Wifi speed is awful could hardly load a page. Worst thing was the noise other guest were making in the corridors ... ruined my stay.
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three night stay

Enjoyable stay as always…..clean comfortable modern rooms…..friendly staff and lovely roof top Resto bar with music.
Stayed 3 nights in May 2024

8/10 Good

Melissa, Rochester

Traveled with family
Liked: Cleanliness, staff & service
Adequate
Stayed 1 night in May 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heritage hotel
Stayed 2 nights in Apr 2024