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Marco Polo Plaza Cebu

4.0 star property

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Photo gallery for Marco Polo Plaza Cebu

One-Bedroom Suite | Premium bedding, minibar, in-room safe, desk
Lobby
One-Bedroom Suite | Private kitchen | Fridge, coffee/tea maker, electric kettle, highchair
Poolside bar
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
Cebu Veterans Drive, Nivel Hills, Apas, Cebu City, Cebu, 6000
  • Waterfront Cebu City Casino
    ‪3 min drive‬
  • Osmeña Fountain Circle
    ‪6 min drive‬
  • SM City Cebu
    ‪6 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪19 min drive‬

Room options

View all photos for Premier Room, Mountain View

Premium bedding, minibar, in-room safe, desk

Premier Room, Mountain View

9.2 out of 10
Wonderful
(13 reviews)
  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Mountain View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Mountain View

9.0 out of 10
Wonderful
(14 reviews)
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, Sea View

Premium bedding, minibar, in-room safe, desk

Premier Room, Sea View

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Sea View

9.6 out of 10
Exceptional
(19 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Suite with Sea View

Deluxe Suite with Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Suite with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 505.90 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite | Premium bedding, minibar, in-room safe, desk

One-Bedroom Suite

  • 828.82 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Marco Polo Plaza Cebu

4-star hotel in Lahug
Along with 5 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Weekly housekeeping is available.
Marco Polo Plaza Cebu offers 329 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cebu City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a children's pool and an outdoor pool, Marco Polo Plaza Cebu provides a sauna and a fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 11356 square feet (1055 square meters) include conference space. This eco-certified hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary uncovered self parking is available on site.

Marco Polo Plaza Cebu has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Cafe Marco - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
BLU Bar & Grill - Onsite fine-dining restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
El Viento - This restaurant is located by the pool. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Lobby Lounge - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Hai Shin Lou - This restaurant specializes in Chinese cuisine. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,280 for adults and PHP 691 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • BLU Bar & Grill
  • Cafe Marco
  • El Viento
  • Hai Shin Lou
  • Lobby Lounge

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • High chair
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,356 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Handrails in hallways (36 inches high)
  • Handrails in stairways (36 inches high)
  • Hospital bed
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 24 floors
  • Ballroom
  • Banquet hall
  • Built in 1979
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 2000 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1280 for adults and PHP 691 for children
  • Airport shuttle fee: PHP 3000 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: PHP 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Marco Polo Cebu Plaza
Marco Polo Hotel Cebu Plaza
Marco Polo Plaza Cebu
Marco Polo Plaza Cebu Island/Cebu City
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Hotel
Marco Polo Plaza Cebu Cebu Island/Cebu City
co Polo Plaza Cebu Cebu Cebu
Marco Polo Plaza Cebu Hotel
Marco Polo Plaza Cebu Cebu City
Marco Polo Plaza Cebu Hotel Cebu City

Marco Polo Plaza Cebu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1006 reviews
Rating 8 - Good. 290 out of 1006 reviews
Rating 6 - Okay. 79 out of 1006 reviews
Rating 4 - Poor. 18 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo, EL RENO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

10/10 Excellent

BERNADETTE, UNION CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good place to stay but not walkable; although Grab rides are efficient and convenient.
Stayed 3 nights in Apr 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice, but definitely showing wear. It feels like it was built in theb1980's. Service and hospitality was very excellent Bars are slow on the drinks and don't make them well. Everything tasted different than it should.
Stayed 3 nights in Mar 2025

10/10 Excellent

Scott, Dalaguete

Traveled with partner
Liked: Staff & service
Good value. Great staff
Stayed 1 night in Mar 2025

8/10 Good

marife

Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

10/10 Excellent

Vani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

Vani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Mar 2025

10/10 Excellent

JAYDAWN, EL RENO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience with my family is what I like because the property is convenient, clean and the food was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ian, Stocktonca

Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

2/10 Terrible

Victoria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay

I booked for 2 adults and 1 child. Expedia clearly stated breakfast for 3. But they charge us for the 3rd person. We even showed them conversation from Expedia and the booking itself that said breakfast for 3. The manager, front staff, and other workers were extremely rude, unprofessional, and dismissive. Never will we stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

Gordon, Maasin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had 4 booked and paid for extra. Only 2 breakfasts were included. Also, had to ask for extra towels and tooth brushes
Stayed 2 nights in Mar 2025

8/10 Good

Detchee

Liked: Cleanliness, staff & service, property conditions & facilities
Like I said good place safe and quite except one person at the front desk a bit rude and ignored me when I asked questions
Stayed 2 nights in Feb 2025

10/10 Excellent

Detchee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good except one person in the front desk A bit rude and ignored me few times when I asked questions
Stayed 5 nights in Feb 2025

10/10 Excellent

Scott, Dalaguete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Scott, Dalaguete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott, Dalaguete

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Scott, Dalaguete

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Maria Corazon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in hilly part of city,with beautiful view of sea and mountains
Stayed 7 nights in Feb 2025

10/10 Excellent

Cesar

Stayed 1 night in Feb 2025

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Card didn't work for rooftop bar , always had to find a person to get us there . Bar was overly loud . Music in such small enclosed area was impossible to hear anyone . The buffet was excellent , service outstanding . Never had a chance to hit the pool but hope will next time . I'll be back
Stayed 1 night in Feb 2025

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay Marco Polo. The breakfast buffet was very nice and we liked the pool area. Room was clean. Bed was decent. View of the city was awesome!
Stayed 2 nights in Feb 2025