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Crown Regency Hotel and Towers

4.0 star property

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Photo gallery for Crown Regency Hotel and Towers

Indoor pool, sun loungers
Mountain view
Crown Regency Suite (2-bedroom) | Private kitchen
Premium bedding, in-room safe, free WiFi, bed sheets
Hair salon

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Pool
  • Gym
  • Breakfast available

Explore the area

Map
Tower 1, Fuente Towers, Brgy Santa Cruz, President Osmena Boulevard, Cebu City, Cebu, 6000
  • Osmeña Fountain Circle
    ‪4 min walk‬
  • Colon Street
    ‪16 min walk‬
  • Ayala Center
    ‪5 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

Deluxe Parade View Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Deluxe Room (Studio)

Living area | TV

Executive Deluxe Room (Studio)

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Premier Deluxe Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Corner Suite (Studio)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (Studio)

  • Sleeps 2
  • 1 Double Bed and 1 Queen Bed

View all photos for Crown Regency Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Crown Regency Suite (2 Bedroom)

  • Sleeps 3
  • 2 Double Beds, 1 Twin Sofa Bed and 1 King Bed

View all photos for Junior Loft Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Loft Suite

  • Sleeps 2
  • 1 Double Bed and 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Deluxe Suite (2 Bedroom)

Living area | TV

Executive Deluxe Suite (2 Bedroom)

  • Sleeps 3
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Corner Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (2 Bedroom)

  • Sleeps 3
  • 2 Double Beds and 1 King Bed

View all photos for Crown Regency Suite (1 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Crown Regency Suite (1 Bedroom)

  • Sleeps 2
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

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The price is $81 total
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About this property

Crown Regency Hotel and Towers

4-star hotel in Santa Cruz
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 3 bars/lounges, and a 24-hour fitness center are onsite.
Crown Regency Hotel and Towers offers 300 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Premium cable television is provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Crown Regency Hotel and Towers features an indoor pool and a hot tub. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Cebu City hotel also offers a children's pool, a nightclub, and a 24-hour fitness center. For a surcharge, an airport shuttle during limited hours is offered to guests. Complimentary self parking is available on site.

Crown Regency Hotel and Towers has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Fifties Cafe - Onsite café. Happy hour is offered.
Wang Shan Lo - This restaurant specializes in Chinese cuisine. Open daily.
Cafe Glo - This restaurant serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.
Sparkz Restobar - This buffet restaurant serves dinner only. Open daily.
Best Brew - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 8:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 555 for adults and PHP 555 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Best Brew
  • Cafe Glo
  • Fifties Cafe
  • Sparkz Restobar
  • Wang Shan Lo

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 38 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 555 for adults and PHP 555 for children
  • Airport shuttle fee: PHP 1200 per vehicle (one way)
  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crown Regency Hotel & Towers
Crown Regency Hotel & Towers Cebu
Crown Regency Hotel Towers
Crown Regency Towers
Crown Regency Towers Cebu
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Crown Regency Hotel Towers Cebu
Crown Regency Hotel
Crown Regency

Crown Regency Hotel and Towers Reviews

Reviews

6.4
Rating 10 - Excellent. 138 out of 979 reviews
Rating 8 - Good. 289 out of 979 reviews
Rating 6 - Okay. 224 out of 979 reviews
Rating 4 - Poor. 197 out of 979 reviews
Rating 2 - Terrible. 131 out of 979 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Faith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No water, toilet disgusting and sink bowl the water is block,dangerous fire exit its been blocked, tv no remote control even i request, swimming pool its dirty and smell urine and no light...
Stayed 3 nights in Jan 2025

6/10 Okay

Angeles, albuquerque

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place need renovation. They had to use air fresheners in the lobby to make smell good. Other floors you might want to wear mask.
Stayed 1 night in Jan 2025

4/10 Poor

Suseth

Traveled with family
Disliked: Amenities, property conditions & facilities
The bathroom sink is clog, no hot water for shower and did not provide drinking water even we asked for it.
Stayed 1 night in Jan 2025

2/10 Terrible

PATRICK, Edmonton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
At ine time, this WAS probably a very nice and fun hotel. They had thrill rides on the roof. Upscale club, etc. Sadly, this place is so run down and in life support. The pool area was falling apart. Only the mail pool was open. Tiles missing around it, an empty spa pool full of scum. Same for the hot tub. Empty except of mold in the bottom. In my room, the first thing i saw was two long black hairs in the sink. And theres no hot water!!! They offered a refund if i left. I stayed two nights, only long enough to find a decent hotel (Quest Hotel is where to go in Cebu!). The staff are SO KIND AND FRIENDLY, HELPFUL. I feel bad for them. They need jobs, and the owners have given up, leaving the staff to face the guests who are disappointed. Expedia should remove this hotel from its list.
Stayed 10 nights in Dec 2024

8/10 Good

Sulaiman, Abu Dhbai

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Hot water not available and water leaking outside shower make area outside shower wet. Beakfast not good for price. Just sausages and rice plus coffe.
Stayed 2 nights in Nov 2024

8/10 Good

Lora Shyne

Stayed 1 night in Oct 2024

4/10 Poor

Ronald

Stayed 3 nights in Sep 2024

10/10 Excellent

Charles Britt

Stayed 2 nights in Apr 2024

10/10 Excellent

Shannen, Duncan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2024

4/10 Poor

Chris M

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is average to poor. There was no hot water, the toilets were not working properly and facility upkeep is not up to par. The service was poor as I believe the management has not properly training staff in the providing good service to guest.
Stayed 13 nights in Jun 2024

2/10 Terrible

Jizzel Fatty Ypil, Houma

Disliked: Cleanliness, property conditions & facilities
Needs to repair the entire hotel
Stayed 13 nights in Jul 2024

8/10 Good

Ronald

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Traveled with family
The checkin was painless and the room was very clean and nice. All amenities were very close which makes it nice.
Stayed 1 night in Jul 2024

4/10 Poor

Kenneth

Traveled with family
Disliked: Amenities, property conditions & facilities
The food at breakfast was terrible!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elliot

Traveled with partner
Liked: Cleanliness, staff & service
A clean property close to shopping and entertainment.
Stayed 4 nights in Jun 2024

2/10 Terrible

Michael

Liked: Cleanliness

Don’t believe them when breakfast included

Biggest problem was that they clearly said breakfast was included but when we went to the breakfast we had to pay and it was horrible substandard food
Stayed 1 night in May 2024

4/10 Poor

Daniel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Crown Regency

Never any hot water, most basic of amenities with absurd charges for extra requests. Very odd layout.
Stayed 3 nights in May 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Dwayne, Chipley

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I would review this property good but its confusing due to the reconstruction thats happening. There is so many things that is closed and some of the staff are not well knowledgeable about the hotel.
Stayed 4 nights in May 2024

8/10 Good

Rhett

Traveled with family
Liked: Cleanliness, staff & service, amenities
I like the city view room I was in. Location of hotel is very accessible. Breanna of the frontdesk is superb.
Stayed 5 nights in Apr 2024

4/10 Poor

DAVID

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Employees are amazing, room was great. Lots of construction which is needed to upgrade exterior of hotel. Limited hot water was a pain in the....pool being updated, needs good cleaning!!
Stayed 3 nights in Mar 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Not so good. Food is not tasty and not worth the price Room is huge but lack of maintenance
Stayed 5 nights in Feb 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not suggested, just too many problems.

For alll 8days of my stay the boiler was broken, so only cold showers. The phone also did not work until repaired. The morning, included meal, was local, not to my liking, got sick once. The hotel only has 2 elevators for 40 floors, very busy and slow for many days. The front of the hotel is under constructions, with scaffolding, open sewer smell on entry.
Stayed 8 nights in Feb 2024

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
Food was bad. Wifi cut out every 10 minutes. Aircon didnt work. Staff was no help. No hot water. Kids playing in the hallways even after complaining to staff about it.
Stayed 7 nights in Feb 2024