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Carpenter Vacation Packages

Great location.

My stay was peaceful! But more importantly housekeeping and management worked together to keep my pretty pricing near and dear to me hat not just till I got back but several days later bc I was in another state . 10 stars based on that alone

This was a great spot! Very clean and spacious rooms. There is a train that runs along the backside of the hotel that can be a little loud but it didn’t bother me through the night. We came with our cats and they loved it.

The staff were super friendly and very helpful. They wore cowboy hats! The boot sculpture out front was cool! Very dog friendly though the property didn’t have a lot of grassy places. The location was not the prettiest but close enough to downtown Cheyenne to make a visit convenient. The breakfast was great with very good selection and fruit. There was outdoor space to cook and grill. The lobby was inviting w coffee, popcorn, cookies and water. The rooms were very spacious with high ceilings and nice amenities. The carpet was worn which probably contributed to a subtle smell. But overall it was great value and great service.

A very well maintained property.

I booked this hotel because I needed a place to stay while I waited for housing in the area for myself, my wife, and 2 cats. The Expedia page said that pets were welcome, but when I got to he hotel, there was a sign on the door stating that cats weren't allowed. I requested a refund for improper advertising, but was denied, so now I'm out $400 that could have gone to my housing needs.

Disappointing stay - there are no ice machines, they expect you to use the ice maker in the freezer in the room. It was turned off and after turning it on we got 20 ice cubes overnight. Didn't help cool drinks the night we checked in. Also it was surprisingly noisy for being in a less busy part of the city. Would have liked a little more from staff when we expressed our concerns. It was too late to fix the issues, but they could have offered a partial refund. Unlikely to give this brand another chance.

The room was clean and well maintained. The breakfast was very good and the staff was wonderful.