Hotel Riu Palace Peninsula - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Peninsula - All Inclusive

Aerial view
Creator video
9 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
9 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included

Explore the area

View in a map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Langosta Beach
    ‪8 min walk‬
  • Place, Tortuga Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

Suite Junior

  • 430 sq ft
  • Sleeps 4
  • Free WiFi

Room Superior with Sea View

  • Sea view
  • 430 sq ft
  • Sleeps 3
  • Free WiFi

Suite Junior with Sea View

  • Sea view
  • 430 sq ft
  • Sleeps 4
  • Free WiFi

Suite Deluxe with Sea View

  • Sea view
  • 753 sq ft
  • Sleeps 2
  • Free WiFi

Double Suite Deluxe

  • 753 sq ft
  • Sleeps 2
  • Free WiFi

Suite Junior

  • 430 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior

  • 430 sq ft
  • Sleeps 2
  • Free WiFi

Room Superior with Sea View

  • Sea view
  • 430 sq ft
  • Sleeps 3
  • Free WiFi

Suite Junior with Sea View

  • Sea view
  • 430 sq ft
  • Sleeps 4
  • Free WiFi

Suite Deluxe with Sea View

  • Sea view
  • 753 sq ft
  • Sleeps 2
  • Free WiFi

Double Suite Deluxe

  • 753 sq ft
  • Sleeps 2
  • Free WiFi

Junior Suite (U)

8.6 out of 10
Excellent
(368 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (U)

8.4 out of 10
Very good
(351 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Superior, U)

8.6 out of 10
Excellent
(103 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Jetted Tub, Ocean View (U)

9.8 out of 10
Exceptional
(22 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite (M)

9.8 out of 10
Exceptional
(10 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Sea View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Sea View (Superior, M)

7.0 out of 10
Good
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Jetted Tub, Sea View (M)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite (L)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (L)

9.4 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (E)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Jetted Tub, Ocean View (Villa - U)

9.0 out of 10
Wonderful
(36 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite (B2C-US)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (SJMB / B2C)

  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Superior, B2C-US)

  • 434 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Jetted Tub, Ocean View (SUMZ / B2C)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Jetted Tub, Ocean View (Villa, B2C-US)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Jetted Tub, Ocean View (Villa | B2C-US)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Superior, L)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Superior, E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Jetted Tub, Ocean View (L)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Jetted Tub (Villa | B2C-US)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms (U)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Ocean View (U)

  • Sleeps 8
  • 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (C)

8.0 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Ocean View (C)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Superior | C)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, Jetted Tub, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms (C)

7.0 out of 10
Good
(2 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds
  • Free WiFi

Junior Suite, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds
  • Free WiFi

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds
  • Free WiFi

Junior Suite, Ocean View (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds
  • Free WiFi

Junior Suite, Jetted Tub (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds
  • Free WiFi

Junior Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds
  • Free WiFi

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms, Ocean View (Superior | L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Villas, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite, Ocean View (Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite, Ocean View (Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite (Villas Swim-Up, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite (Villas, Elite Club +18, U)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite, Garden View (U)

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Garden View (U)

  • Sleeps 8
  • 1 Double Bed
  • Free WiFi

Junior Suite (Villas, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite, Ocean View (Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite, Ocean View (Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite (Villas Swim-Up, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite (Villas, Elite Club +18, C)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite, Garden View (C)

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Garden View (C)

  • Sleeps 8
  • 1 Double Bed
  • Free WiFi

Junior Suite, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms, Sea View (M)

8.0 out of 10
Very good
(1 review)
  • Sleeps 8
  • 1 King Bed
  • Free WiFi

Junior Suite, Garden View (B2C-US)

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Junior Suite (Villas, Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 1 Double Bed
  • Free WiFi

Junior Suite, Ocean View (Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite, Garden View (B2C-CA)

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Garden View (B2C-CA)

  • Sleeps 8
  • 1 Double Bed
  • Free WiFi

Suite (Villas, Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite, Ocean View (Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite (Villas Swim-Up,Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms, Ocean View (Superior | E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Villas, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite, Ocean View (Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite, Ocean View (Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite (Villas Swim-Up, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite (Villas, Elite Club +18, E)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite, Garden View (E)

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Garden View (E)

  • Sleeps 8
  • 1 Double Bed
  • Free WiFi

Junior Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Jetted Tub, Ocean View (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Garden View (L)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, 2 Bedrooms, Garden View (L)

  • Sleeps 8
  • 1 Double Bed
  • Free WiFi

Junior Villa (Suite, Elite Clube, +18 yrs, L)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite, Ocean View (Elite Club, +18 yrs, L)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Villa (Suite,Swim up, Elite Club, +18 yrs, L)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Villa (Suite, Elite Club, + 18 yrs, L)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite, Ocean View (Elite Club, +18 yrs, L)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite, Garden View (M)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms, Garden View (M)

  • Sleeps 8
  • 1 Double Bed
  • Free WiFi

Junior Suite, Sea View (Superior, 2 rooms, +18yrs, M)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Ocean View (Elite Club, +18 yrs M)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite, Sea View (Elite Club, +18 yrs, M)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Villa (Suite, Elite Club, +18 yrs, M)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Villa (Suite, Elite Club, +18 yrs, M)

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Villa Junior with Garden View

  • Garden view
  • 430 sq ft
  • Sleeps 2
  • Free WiFi

Villa Junior with Sea View

  • Sea view
  • 430 sq ft
  • Sleeps 2
  • Free WiFi

Villa Deluxe with Sea View

  • Sea view
  • 753 sq ft
  • Sleeps 2
  • Free WiFi

Double Suite Deluxe with Sea View

  • Sea view
  • 322 sq ft
  • Sleeps 2
  • Free WiFi

Suite Junior

  • 430 sq ft
  • Sleeps 4
  • Free WiFi

Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 430 sq ft
  • Sleeps 4
  • Free WiFi

Room Superior with Sea View

  • Sea view
  • 430 sq ft
  • Sleeps 3
  • Free WiFi

Similar properties

About this property

Hotel Riu Palace Peninsula - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Peninsula - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Hotel Riu Palace Peninsula - All Inclusive offers 618 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

5 outdoor swimming pools are on site along with a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Palace Peninsula - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Peninsula - All Inclusive features a full-service spa, 5 outdoor swimming pools, a health club, and a steam room. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers spa services, a terrace, and a complimentary children's club. Complimentary self parking is available on site. A total renovation of this property was completed in April 2026.

Hotel Riu Palace Peninsula - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Malecón - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Sakura - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Agave - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Elite Club Restaurant - This theme restaurant serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Elite Club Restaurant
  • Krystal
  • Malecón
  • Sakura

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • Art Deco architecture
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - April 2026
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from April 6 2026 to July 25 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Spa
  • Hot tub
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Hotel Riu Palace Peninsula - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3334 out of 5058 reviews
Rating 8 - Good. 940 out of 5058 reviews
Rating 6 - Okay. 402 out of 5058 reviews
Rating 4 - Poor. 158 out of 5058 reviews
Rating 2 - Terrible. 224 out of 5058 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Stayed 6 nights in Feb 2026

10/10 Excellent

Maria De Los Angeles

Stayed 4 nights in Feb 2026

10/10 Excellent

Mayra Oliva

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect, the hotel , except in every aspect
Stayed 3 nights in Feb 2026

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Feb 2026

2/10 Terrible

Walter

Disliked: Cleanliness, amenities, property conditions & facilities
Everything was bad The food was terrible. Customer service. They were always right and I was wrong. They put me in a dirty room we had to have dinner at other places every night
Stayed 4 nights in Feb 2026

10/10 Excellent

Hailey

Stayed 6 nights in Feb 2026

6/10 Okay

Raul

Stayed 3 nights in Feb 2026

6/10 Okay

Tammi

Traveled with family
We’ve stayed at several all-inclusives in Cancun and were excited to try Riu Palace Peninsula after hearing great things. Arrival was disappointing. No one greeted us, and check-in felt transactional. I had emailed for months requesting king beds and asked about a possible upgrade. Our adult children received kings, but my husband and I were given doubles and told nothing else was available. I asked to be notified if something opened up, but never was — even though upgrades to others were offered the next day. The lobby, restaurants, and grounds are beautiful, but the rooms feel worn and not 4- or 5-star quality. Sinks cracked. There was sand in our beds and on the floor the first night. Housekeeping corrected it the next day and was wonderful afterward. Food was a highlight — especially the macaroons, ice cream, Krystal restaurant, buffet crepes, and even the French fries. Drinks tasted good but seemed diluted as our group drank quite a bit with minimal effects except with beer/wine. The Super Bowl party was heavily promoted, but only commercials were playing until guests complained and the game was turned on at the coin toss. Many were upset. Late checkout was $10 per hour per guest, and the front desk suggested I leave early for the airport despite having 4.5 hours. Most staff (except front desk) were phenomenal. The hotel feels run down and in need of its upcoming remodel. Unfortunately, nearly our entire group got a stomach flu during or right after the trip.
Stayed 5 nights in Feb 2026

8/10 Good

Colleen A

Liked: Cleanliness
Yes
Stayed 5 nights in Feb 2026

8/10 Good

Madison Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were fun and always accommodating. They always kept the resort beautiful and clean. The only thing I wish was a little better was the food. Wasn’t terrible just wasn’t the best!
Stayed 4 nights in Feb 2026

4/10 Poor

Zead

Stayed 6 nights in Feb 2026

6/10 Okay

Shauwaunoqua

Traveled with group
Liked: Cleanliness
Disliked: Amenities
We picked this place because we read the food was amazing… could not disagree more! The themed restaurants were a major disappointment. The food looked beautiful but lacked in flavor and repeatability. We did try room service. The options were bagged chips with canned nacho cheese, or 3 very depressing deli sandwich. The room we got was not what we booked. We asked for a room with 2 beds and got a room with 1 bed. All other rooms were booked and changes could not be made. The evening entertainment was all over the place from little to nothing available to many different things in 5-30 min time slots. By the time we went to join it was ending. If you like a club scene you may enjoy the party experience they offer here. The only reason I couldn’t rate this lower is because the staff were truly kind and welcoming. The facility was clean, despite being able to see the wear and tear in the rooms, pool and public shared spaces. The beach was beautiful!! Nice sand, warm water, little to no seaweed. Definitely rocks on one side but they had a cleaner side for families and swimmers looking to climb in.
Beach view
View waiting for an excursion pickup.
RIU beach art
30 min piano entertainment
Stayed 6 nights in Feb 2026

6/10 Okay

Ricky

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dated rooms, food was pretty mid, the staff and the entertainment were the best part of this stay! I’ve stayed at 2 other RIU locations which is what brings us back… but I’d definitely say this was my least favorite location.
Stayed 4 nights in Feb 2026

10/10 Excellent

Camila

Liked: Cleanliness, property conditions & facilities
Tudo muito bom, desde a recepção
Stayed 5 nights in Feb 2026

8/10 Good

Noel

Good
Stayed 4 nights in Feb 2026

8/10 Good

RADOSLAW

Stayed 6 nights in Feb 2026

10/10 Excellent

MARLI, NEW YORK

Liked: Cleanliness, amenities, property conditions & facilities
Great adult pool.
Stayed 8 nights in Dec 2025

10/10 Excellent

James Burns

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was the best. Rooms were a little dated but clean & nice.
Stayed 4 nights in Feb 2026

10/10 Excellent

Samanthaline, Phillipsburg

Liked: Cleanliness, amenities, property conditions & facilities
Yea
Stayed 4 nights in Feb 2026

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good but heating/aircon system need improve
Stayed 4 nights in Feb 2026

10/10 Excellent

Mariugenia

Stayed 3 nights in Feb 2026

10/10 Excellent

Josue

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great food service, amazing drinks workers are super nice! Overall had a great time!
Stayed 4 nights in Feb 2026

10/10 Excellent

Nathan Peter, Perham

Liked: Cleanliness, amenities, property conditions & facilities
It’s everything and more!
Stayed 4 nights in Jan 2026

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
The food, service, staff and overall cleanliness’s was amazing. Will definitely go back.
Stayed 6 nights in Feb 2026

8/10 Good

Imuentinyan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice environment
Stayed 7 nights in Jan 2026