Hotel Riu Palace Peninsula - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Peninsula - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Creator video
Lobby sitting area
Aerial view
Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Langosta Beach
    ‪8 min walk‬
  • Tortuga Beach
    ‪9 min walk‬
  • Playa Tortugas
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

Suite, Jetted Tub, Ocean View (Villa - U)

9.0 out of 10
Wonderful
(8 reviews)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa - U)

9.0 out of 10
Wonderful
(34 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(4 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

8.8 out of 10
Excellent
(92 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (U)

9.6 out of 10
Exceptional
(19 reviews)
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • Sleeps 4
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa | C)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior | C)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (C)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • Sleeps 8
  • 2 King Beds

Junior Suite, Sea View (Superior, M)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (Villa | C)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub (Villa | C)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Junior Suite, Sea View (M)

9.6 out of 10
Exceptional
(14 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (L)

9.4 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.8 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | B2C-US)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Ocean View (Superior | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

8.4 out of 10
Very good
(309 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 2 King Beds

Junior Suite, Jetted Tub, Ocean View (Villa, B2C-US)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (Villa | B2C-US)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 434 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub, Ocean View (Villa | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

8.6 out of 10
Excellent
(325 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (SUMZ / B2C)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (SJMB / B2C)

  • 429 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Suite, Jetted Tub, Ocean View (L)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Villa, Hot Tub, Ocean View (Suite, L)

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Villa, Jetted Tub, Sea View (Suite, M)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub, Sea View (Villa, M)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa, M)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Jetted Tub (Villa | E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, L)

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Jetted Tub (Villa | U)

8.4 out of 10
Very good
(35 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Villa, Jetted Tub (Suite, L)

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Villas, E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Superior, E)

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Villa, Jetted Tub, Ocean View (Suite, L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Double Suite Deluxe with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Suite Deluxe

  • Sleeps 2

Room Superior with Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

Suite Deluxe with Sea View

  • Sea view
  • Sleeps 2

Villa Junior with Garden View

  • Sleeps 2

Suite Deluxe with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Double Suite Deluxe

  • Sleeps 2
  • 1 King Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 2
  • 1 King Bed

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Superior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Superior with Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

Suite Junior

  • Sleeps 2

Villa Deluxe with Sea View

  • Sea view
  • Sleeps 2

Villa Junior with Sea View

  • Sea view
  • Sleeps 2

Similar properties

About this property

Hotel Riu Palace Peninsula - All Inclusive

4-star property in Zona Hotelera
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Peninsula - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hotel Riu Palace Peninsula - All Inclusive offers 562 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Palace Peninsula - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Peninsula - All Inclusive features a full-service spa, 5 outdoor swimming pools, a health club, and a hot tub. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a steam room, spa services, and a terrace. Complimentary self parking is available on site.

Hotel Riu Palace Peninsula - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Las Olas - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Isla Mujeres
  • Kabuki
  • Krystal
  • Las Olas
  • Tamales

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 17 floors
  • Art Deco architecture
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Palace Peninsula Riu
Peninsula Palace
Peninsula Riu
Riu Palace Peninsula
Riu Palace Peninsula All Inclusive
Riu Palace Peninsula All Inclusive Cancun
Riu Palace Peninsula Cancun
Riu Peninsula
Riu Peninsula All Inclusive
Riu Peninsula Palace
Riu Palace Peninsula All Inclusive All-inclusive property Cancun
Riu Palace Peninsula All Inclusive All-inclusive property
Riu Peninsula Inclusive inclu

Hotel Riu Palace Peninsula - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3012 out of 4660 reviews
Rating 8 - Good. 905 out of 4660 reviews
Rating 6 - Okay. 376 out of 4660 reviews
Rating 4 - Poor. 149 out of 4660 reviews
Rating 2 - Terrible. 218 out of 4660 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laquna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Namwar

Stayed 8 nights in Feb 2025

10/10 Excellent

Birbal Singh

Traveled with partner
Liked: Amenities
It was an amazing experience over there. Staff is super friendly
Stayed 5 nights in Mar 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel, staff, food and service, The only thing is that the rooms needed to be updated including the outlets, there is no even one outlet that works properly in the room.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 6 nights in Jan 2025

10/10 Excellent

MITICA

Liked: Cleanliness, staff & service, property conditions & facilities
great location , nice people
Stayed 4 nights in Mar 2025

8/10 Good

Reece

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the RIU. The hotel is a little dated. The restaurants were good. Wish they had a few more shopping type stores and more dining options around the pool, but overall great experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

Semon

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 6 nights in Mar 2025

8/10 Good

Sukhwinder

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I loved the convenience of the property it terms of walking distance from lobby to pools and restaurants. Everything is nearby and my most favorite is the daily pool activities in the heated pool. There were 4 pools to choose from and the views from the pool area were breath taking. The best pool side food I'd ever tasted, the bbq burgers, fries and nachos. The downfall is the outdated and in need of repair are the bedrooms. The Japanese restaurant was the best. However, the breakfast was terrible. None of the options tasted good. The dinners were not that good either at the restaurants. The Italian restaurant did have an amazing buffet but not dinner menu. I would still stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Annette, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

MARTIN RENE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas were great always clean. My room on the ninth floor with a premium ocean view was a little dated. Room was clean but had a few issues with plumbing no hot water that was fixed right away. Had a great time and service is spot on. I will return!
Stayed 7 nights in Mar 2025

8/10 Good

Luz, Orange City

Liked: Cleanliness, staff & service, amenities
Overall it was fine, waiters around the pool took too long to bring beverages, by the time the beverages were brought, the ice was melted. Pool bar was too far from where I was sitting to walk to get my beverages.
Stayed 4 nights in Mar 2025

10/10 Excellent

Shahab

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Mar 2025

10/10 Excellent

Ken

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a super fun paradise.
Stayed 3 nights in Mar 2025

10/10 Excellent

Leonardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 3 nights in Mar 2025

10/10 Excellent

Raygine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything dorcella made my room and my birthday special ❤️
Stayed 3 nights in Mar 2025

10/10 Excellent

Gilberto Mata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 5 nights in Mar 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Tried to charge me for their
Stayed 8 nights in Mar 2025

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was a great first time to Cancun. We enjoyed the friendly staff and great ocean view.
Stayed 4 nights in Mar 2025

6/10 Okay

Nandar Oo

Traveled with partner
Liked: Cleanliness, staff & service
I stayed at the room 207 which is second floor, (suite Jetted tub ocean view) and I am 5 and half months pregnant. The floor was leaking A LOT OF water from the upstairs at the door way where the entry mirrors are at, I obviously didn’t see it and I slipped and my husband called them about it and they hung up the phone, without saying anything no sorry, no nothing! So we had to go to the reception and ask for the maintenance request, even then they didn’t ask me where I got hurt. At that point, I was so disappointed and speechless! My back is still hurting from that, thanks to god the baby seems fine! Super bad maintenance. They gotta learn how to apologize people!
Stayed 4 nights in Mar 2025

10/10 Excellent

Douglas

Stayed 5 nights in Mar 2025

8/10 Good

Irina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at restaurants and main buffet were wonderful
Stayed 5 nights in Mar 2025

10/10 Excellent

William Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean . Staff are very friendly. Food options are incredible.
Stayed 5 nights in Mar 2025

10/10 Excellent

MARIA

Traveled with partner
Liked: Amenities
Everyone is so nice and helpful and definitely coming back
Stayed 4 nights in Mar 2025

8/10 Good

German Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities
Its OK!
Stayed 4 nights in Mar 2025