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Suite Ocean View Elite Club (U)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (M)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Ocean View (U)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite Ocean Front Elite Club (U)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite Ocean View Elite Club (U)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Suite Ocean View Elite Club (M)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

All-inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Riu Palace Kukulkan - Adults Only - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Riu Palace Kukulkan - Adults Only - All Inclusive features 4 outdoor swimming pools. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 4 bars/lounges and a swim-up bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers barbecue grills, a garden, and coffee/tea in a common area. Complimentary self parking is available on site.

Riu Palace Kukulkan - Adults Only - All Inclusive has designated areas for smoking.

  • Barbecue grill(s)
  • Daily
  • Coffee/tea in common areas
  • Number of outdoor pools - 4
  • Designated smoking areas (fines apply)
  • Elevator
  • Number of bars/lounges - 4
  • Full-service spa
  • Number of swim-up bars - 1
  • 24-hour front desk
  • Free breakfast
  • Grocery/convenience store
  • Year Built - 2022
  • Free self parking
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Number of coffee shops/cafes - 1
  • Wheelchair accessible – no
  • Free buffet breakfast
  • Hair salon
  • ATM/banking
  • Number of restaurants - 6
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 428
  • Number of floors - 12
  • Number of buildings/towers - 1
  • Lifeguard on site
  • Garden
  • Outdoor entertainment area

Room Amenities

Riu Palace Kukulkan - Adults Only - All Inclusive offers 428 air-conditioned accommodations with minibars and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • Wireless internet access
  • Blackout drapes/curtains
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 55
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Toothbrush and toothpaste not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Riu Palace Kukulkan - Adults Only - All Inclusive has 6 restaurants on site.

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Body wraps
  • Aromatherapy treatments
  • Steam room in spa
  • Massages

Nearby Activities

4 outdoor swimming pools are on site.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.88 per accommodation, per night

We have included all charges provided to us by the property.

Check-in

Check-in time ends at 11:30 PM

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Smoke detector

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are not available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Minimum guest age is 18

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU).

Hotel Names

  • Hotel Riu Latino
  • Riu Kukulkan Inclusive Cancun
  • Riu Palace Kukulkan Adults Only All Inclusive
  • Hotel Riu Palace Kukulkan Adults Only All Inclusive
  • Riu Palace Kukulkan - Adults Only - All Inclusive Hotel
  • Riu Palace Kukulkan - Adults Only - All Inclusive Cancun
  • Riu Palace Kukulkan - Adults Only - All Inclusive Hotel Cancun

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