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Hotel Riu Dunamar - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Dunamar - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
6 bars/lounges, 2 swim-up bars, poolside bar
Lobby
5 restaurants, breakfast, lunch, dinner served; Italian cuisine
2 bedrooms, free minibar, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Breakfast included
  • Spa
  • All inclusive
$242
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
Blvd. Costa Mujeres, Costa Mujeres, QROO, 77720
  • Mujeres Beach
    ‪10 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪55 min drive‬
  • North Beach
    ‪56 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room ( Kid Stay Free | C)

Standard Double Room ( Kid Stay Free | C) | Children's area

Standard Double Room ( Kid Stay Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Partial Ocean View (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Standard Double Room (Kids Free | B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Oceanfront (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Oceanfront (B2C-US)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CA)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

View all photos for Standard Double Room, Oceanfront (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Oceanfront (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (C)

8.8 out of 10
Excellent
(5 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Ocean View (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Ocean View (C)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (C)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, Partial Ocean View (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (C)

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (C)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (C)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Connecting Rooms (C)

  • 388 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Double Room, Partial Ocean View (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (L)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (L)

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Room (L)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, Ocean View (L)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (M)

8.0 out of 10
Very good
(21 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (L)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ocean View (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Ocean View (M)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (M)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (E)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, 2 Bedrooms (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Partial Ocean View (E)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (E)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, 2 Bedrooms (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (M)

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (M)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (M)

  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, Partial Ocean View (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (U)

8.0 out of 10
Very good
(25 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (U)

8.2 out of 10
Very good
(157 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Double Room, Ocean View (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(31 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms (B2C-US)

  • 753 sq ft
  • Sleeps 5
  • 4 Twin Beds

View all photos for Suite (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Suite (B2C-US)

  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Partial Ocean View (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (B2C-US)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Ocean View (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room, Ocean View (B2C-US)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-US)

2 bedrooms, free minibar, in-room safe, individually decorated

Standard Double Room (B2C-US)

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room Standard with Sea View

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room Standard with Sea View

  • 387 sq ft
  • Sea view
  • Sleeps 4

View all photos for Family Room -5 guests- Classic

2 bedrooms, free minibar, in-room safe, individually decorated

Family Room -5 guests- Classic

  • 753 sq ft
  • Sleeps 5

View all photos for Double Room Standard

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room Standard

7.0 out of 10
Good
(2 reviews)
  • 387 sq ft
  • Sleeps 4

View all photos for Double Room Standard

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room Standard

  • 387 sq ft
  • Sleeps 4

View all photos for Family Room -5 guests-

2 bedrooms, free minibar, in-room safe, individually decorated

Family Room -5 guests-

  • 753 sq ft
  • Sleeps 5

View all photos for Double Room Superior with Sea View

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room Superior with Sea View

  • 387 sq ft
  • Sea view
  • Sleeps 4

View all photos for Double Room Superior with Sea View

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room Superior with Sea View

  • 387 sq ft
  • Sea view
  • Sleeps 4

View all photos for Double Room Classic with Partial Sea View

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room Classic with Partial Sea View

  • 387 sq ft
  • Partial sea view
  • Sleeps 4

View all photos for Double Room with Partial Sea View

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room with Partial Sea View

  • 387 sq ft
  • Partial sea view
  • Sleeps 4

View all photos for Double Room Standard

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room Standard

  • 387 sq ft
  • Sleeps 4

View all photos for Double Room Classic with Partial Sea View

2 bedrooms, free minibar, in-room safe, individually decorated

Double Room Classic with Partial Sea View

  • 387 sq ft
  • Partial sea view
  • Sleeps 4

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About this property

Hotel Riu Dunamar - All Inclusive

3.5-star Costa Mujeres property with private balconies
Catch some rays at the beach or spend the day relaxing at Hotel Riu Dunamar - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Dunamar - All Inclusive offers 740 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include facials and body treatments. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Dunamar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Dunamar - All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 6 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to meeting rooms and limo/town car service. Event facilities measuring 1378 square feet (128 square meters) include conference space. This all-inclusive property also offers a children's pool, a health club, and a nightclub. Complimentary self parking is available on site.

Hotel Riu Dunamar - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Isla Mujeres - This buffet restaurant serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Pompeya - This buffet restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Bamboo - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Las Brasas - This steakhouse serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bamboo
  • Isla Mujeres
  • Kulinarium
  • Las Brasas
  • Pompeya

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,378 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Facials
  • Hot tub
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
All-inclusive property Riu Dunamar All Inclusive Costa Mujeres
Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
Riu Dunamar All Inclusive All-inclusive property
Riu Dunamar All Inclusive Costa Mujeres
Costa Mujeres Riu Dunamar All Inclusive All-inclusive property
All-inclusive property Riu Dunamar All Inclusive Costa Mujeres
Costa Mujeres Riu Dunamar All Inclusive All-inclusive property
Riu Dunamar All Inclusive All-inclusive property Costa Mujeres
Riu Dunamar All Inclusive All-inclusive property
Riu Dunamar All Inclusive Costa Mujeres
All-inclusive property Riu Dunamar All Inclusive
Riu Dunamar All Inclusive
Hotel Riu Dunamar - All Inclusive Costa Mujeres
Hotel Riu Dunamar - All Inclusive All-inclusive property

Hotel Riu Dunamar - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 572 out of 1165 reviews
Rating 8 - Good. 302 out of 1165 reviews
Rating 6 - Okay. 161 out of 1165 reviews
Rating 4 - Poor. 67 out of 1165 reviews
Rating 2 - Terrible. 63 out of 1165 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Firas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel for family, the room service is great, and so much variety of food, the swimming pool is great and the beach is very nice. Only one point on the room, as family we dont like to have a window between the shower and bedroom as people in the room can see through who is showering.
Stayed 5 nights in May 2025

6/10 Okay

Dennis

Traveled with family
Disliked: Property conditions & facilities
Kids loved the pool, slides, ocean. Adults did not like the food at the restaurants.
Stayed 7 nights in Apr 2025

10/10 Excellent

Frehiwot Haileselassie

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 4 nights in May 2025

8/10 Good

Merisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Andrew

Had a pleasant stay.
Stayed 7 nights in Feb 2025

10/10 Excellent

jorge costa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like everything
Stayed 9 nights in May 2025

4/10 Poor

David

Stayed 8 nights in May 2025

10/10 Excellent

Eden

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent service i really enjoyed my time at Riu the servers are great, food is great the hospitality is amazing i felt welcomed. I would recommend to everyone to experience. Continue what you do!
Stayed 5 nights in May 2025

8/10 Good

Fariba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly.
Stayed 3 nights in May 2025

8/10 Good

Samuel

Traveled with partner
Liked: Amenities, property conditions & facilities
The property was very beautiful staff very friendly. Only downside is it’s far from downtown Cancun so you will have to use a taxi to get places
Stayed 4 nights in May 2025

6/10 Okay

Georgina, MIAMI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the developing area too much far from the parks and interesting areas to visit around Cancun. It is too big with to many people. Restorants, pools and entertaiment areas are not enough. Cloud and noisy everywhere.
Stayed 5 nights in May 2025

10/10 Excellent

Ghenet Zeru, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful and friendly
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property for a quiet, relaxing vacation. The food was good but not completely 24hours. We wanted more seafood options. The activities and entertainment were great and fun.
Stayed 6 nights in May 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was excellent. The only complaint is the food quality is not very good.
Stayed 4 nights in May 2025

10/10 Excellent

joelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No es un hotel 5 estrellas

Un poco decepcionada por el hotel, no es un 5 estrellas como tal, las bebidas son muy malas, el alcohol es el más barato que hay, en recepción desafortunadamente no ayudan mucho con la información del hotel, no saben si hay algo incluido en el spa, o si el kayak está incluido, tienes que ir directamente a buscar todo la información. Comida muy repetitiva en el buffet, la comida es buena, los restaurantes de especialidades también, el asiatico fantástico y el italiano también, no recomiendo el Kulinarium porque es muy tardado y la comida a parte esta muy x, solo bonita presentación, todas las mesas estaban esperando su comida y se veía la gente molesta, hasta una mesa se fue por esperar tanto, a ese no regresamos. Tienen bonita playa, personal muy agradable, equipo de animación son muy buenos, personal en los bares y restaurantes son muy atentos. El hotel no está malo solamente que no vale un 5 estrellas, mas bien un 4 o un 3. Está muy lejos de todo así que si quieres salir un taxi te va a cobrar carísimo
Stayed 5 nights in May 2025

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Sean Robert

Stayed 5 nights in Apr 2025

10/10 Excellent

Steven

Stayed 6 nights in Mar 2025

10/10 Excellent

JESSICA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe for the tourist
Stayed 7 nights in Apr 2025

10/10 Excellent

Angélica

6/10 Okay

Natasia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff…. Good variety was very limited
Stayed 5 nights in Apr 2025

4/10 Poor

Sahar, Calgary

Traveled with family and small children
Disliked: Cleanliness, staff & service
I stayed at Riu Dunamar in April 2025 and had a very poor experience. Staff dismissed every issue I raised because I booked through Expedia, offering no help when I needed support. I left four nights early, feeling ignored and unwelcome.
Stayed 7 nights in Apr 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
staff was exponential. ESPECIALLY Willy!!!! we loved how he would remeber our drinks and we never had to ask for anything! 2nd time here and definitely will be returning
Stayed 4 nights in Apr 2025

8/10 Good

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 7 nights in Apr 2025

8/10 Good

Danielle

Stayed 4 nights in Apr 2025