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Grand Oasis Palm - All Inclusive

Property class: 4.5

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Photo gallery for Grand Oasis Palm - All Inclusive

A coastal hotel with a beach, water activities, and a marina.
Property video
A tropical resort pool area with statues, palm trees, and a clear blue sky.
An aerial view of a beach resort with a dock, boats, and a sandy beach with umbrellas.
A beach bar with a thatched roof, white lounge chairs, and a palm tree.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Parking included
  • Restaurant
$284
includes taxes & fees
Nov 6 - Nov 7

Explore the area

View in a map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪3 min walk‬
  • Place, Langosta Beach
    ‪11 min walk‬
  • Place, Playa Tortugas
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Family Suite

A hotel room with a large bed, a TV, a desk, and a view of the outdoors.

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room

A hotel room with a large bed, a TV, a desk, and a view of the outdoors.

Superior Room

  • Lagoon view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Limited View

A large bed with striped bedding, a bedside table with a lamp, and a view of the sea.

Standard Limited View

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

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About this property

Grand Oasis Palm - All Inclusive

At Grand Oasis Palm - All Inclusive, catch some rays at the beach, pamper yourself at the full-service spa, or spend the day at a marina.
Grand Oasis Palm - All Inclusive offers 514 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is open daily.
Grand Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the sun loungers and beach club on site (surcharge) for a relaxing day at the beach. At Grand Oasis Palm - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like kayaking and volleyball.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 8 bars/lounges, a beach bar, and a swim-up bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Oasis Palm - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Los Agaves - Onsite restaurant. Open select days.
Makitaco - Onsite restaurant. Open select days.
Cocoa - Onsite restaurant. Open select days.

Property amenities

Restaurants on site

  • Cocoa
  • Los Agaves
  • Makitaco

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.52 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free WiFi in public areas has a 2-device limit

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 349 out of 1052 reviews
Rating 8 - Good. 216 out of 1052 reviews
Rating 6 - Okay. 191 out of 1052 reviews
Rating 4 - Poor. 96 out of 1052 reviews
Rating 2 - Terrible. 200 out of 1052 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Over all nice resort and friendly staff. Downside is the large children’s area is tucked away within the kids club area do there is almost zero seating near pools
Stayed 7 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
Clean room, nice resort & family friendly. Food wasn’t all that great.
Stayed 6 nights in Jul 2026
Verified review

6/10 Okay

It was alright.
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The food was bland and average at best. Drinks were really good.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No ac at restaurants Poor food quality
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It was clean and budget friendly.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 5 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was nasty the food was not good at all all in all I would not go back or recommend anyone to this place
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty hotel, nasty food, old. Dirty property
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great staff.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, travelled with young kids and had so much fun. Love to stay again. Thanks
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, good good as well
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Wonderful restaurants and amenities. I can't wait to go back!
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great. But room cleaning particularly the bathroom was not top notch. Hair in shower from previous guest. Overall rooms were outdated.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, comfy beds and our children’s really enjoyed the resort
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was excellent. We enjoyed your special vacation.
Stayed 5 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t actually make any restaurant reservations. Buffet line and food is worse than your local Chinese restaurant. pool looks like an ant pile of people. Worst resort we’ve ever stayed in. I think it would be good for a family that’s from the area that wants a quick weekend getaway. But it’s not even remotely close to any type of luxury stay.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for relaxing but the quality is not good and high end
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish it was easier to book reservations at restaurants.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More normal wine. It was awful quality
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, comfortable rooms, great facilities (pools, bars, restaurants), beautiful beach and water. Food was consistently good.
Stayed 6 nights in Jan 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Did not like that staff was not as helpful as other properties I’ve stayed at.
Stayed 4 nights in Jun 2026