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All Ritmo VIP- Rooms Only | Mandatory All-Inclusive Paid At Resort.

Property class: 3

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Photo gallery for All Ritmo VIP- Rooms Only | Mandatory All-Inclusive Paid At Resort.

A resort pool with a curved design, a beachside lounge area, and a building with a red roof.
A spacious lounge with large arched windows, comfortable seating, and a central table.
A resort with a beach, a pool, and a pier.
A beach with a thatched hut, a hammock, and a row of boats in the background.
A resort with multiple sun loungers under white umbrellas, surrounded by palm trees and a sandy beach.

Reviews

4.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Km 1.5 Avenida P. Juárez, Cancún, QROO, 77500
  • Place, El Niño Beach
    ‪11 min walk‬
  • Place, El Meco Archaeological Site
    ‪14 min walk‬
  • Place, Langosta Beach
    ‪18 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Junior Suite, Ocean View

A resort with a water park, thatched-roof structures, and a pool area.

Junior Suite, Ocean View

  • Ocean view
  • 900 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Studio Suite, Garden View

A resort with a water park, thatched-roof structures, and a pool area.

Superior Studio Suite, Garden View

  • Garden view
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Marina View

A resort with a water park, thatched-roof structures, and a pool area.

Luxury Suite, Marina View

  • Marina view
  • 1000 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

All Ritmo VIP- Rooms Only | Mandatory All-Inclusive Paid At Resort.

3-star resort in Puerto Juarez
Spend the day playing on the beach then return to dine at one of All Ritmo VIP- Rooms Only | Mandatory All-Inclusive Paid At Resort.'s 10 restaurants.
All Ritmo VIP- Rooms Only | Mandatory All-Inclusive Paid At Resort. offers 30 air-conditioned accommodations with safes and coffee/tea makers. 65-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Cancun resort provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided daily.

10 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
All Ritmo VIP- Rooms Only | Mandatory All-Inclusive Paid At Resort. features 10 outdoor swimming pools and 2 hot tubs along with a 24-hour fitness center and a children's pool. Dining is available at one of the resort's 10 restaurants and guests can grab coffee at one of the 5 coffee shops/cafes. Guests can unwind with a drink at one of the resort's bars, which include 5 swim-up bars and 5 bars/lounges. Wireless Internet access is complimentary.

This beach resort also offers spa services, a garden, and a picnic area. Complimentary uncovered self parking is available on site.

All Ritmo VIP- Rooms Only | Mandatory All-Inclusive Paid At Resort. has designated areas for smoking.

All Ritmo VIP- Rooms Only | Mandatory All-Inclusive Paid At Resort. has 10 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 5 bars/lounges
  • 5 coffee shops/cafes
  • 5 poolside bars
  • 5 swim-up bars
  • Coffee and tea in common areas

Things to do

  • 10 outdoor pools
  • 2 hot tubs
  • 24-hour gym
  • Children's pool

Family friendly

  • 10 outdoor pools
  • Children's pool
  • In-room crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • Picnic area
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • Elevator (120 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee grinder
  • Coffee/tea maker
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 91.68 per person, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Breakfast
  • Children's club/arcade access
  • Concierge service
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

All Ritmo VIP- Rooms Only | Mandatory All-Inclusive Paid At Resort. Reviews

Reviews

4.0
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 4 out of 6 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honesty the people who work there are kind and very helpful. The food is great buffet style and on occasionally al carte. They were very respectful and anything you need they are more than happy to help you. Both my boys enjoyed it there the air conditioning in the rooms is really great. The view is amazing and if you’re going to book tours that place has the best people they have great prices and are super honest couldn’t be happier with thier services. Highly recommended
Stayed 7 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
It is not as advertised. We were disappointed and we felt like the workers were a little rude. We did have fun in the game room but like the mini golf we couldn’t play and the basketball we couldn’t play there was so clubs/balls. When we went to eat the food that was supposed to be cold was hot and the hot food was not hot. The food was pretty bad for the money we had to pay, We had to ask for more towels because they did not give us the right amount and they also did not put drinks in our fridge until the last day we were there. We went off of the resort 2 out of the three days we stayed and i feel like that’s the only way we could’ve enjoyed our trip.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The food is a hit or miss, rather a mid or miss, the liquor is watered down and they ran out mid afternoon, 3 out of the 4 days I stayed. They had us in a room connected to another room where we can hear every little thing that happened in the other room. I had to call the front desk once cause they had their tv full blast in the middle of the night. I have 2 small kids and a baby. That baby needed to sleep. We also had to put a towel under the door at night so the light wouldn’t come thru l. The ac leaked water on the floor the entire time and we had to put towels down to dry them so nobody slipped. I told the front desk the first day we walked in and they sent someone to mop. The ppl were super nice and helpful but the place is like a 5 out of 10. If they kept up with maintenance and the esthetics it would be beautiful. It is beautiful just needs to be maintained better. The pictures show how it looked probably 10 years ago. Paint the deck, replace the pool tiles, have some decent food, better liquor, fix things up including the kids water park cause that really needs to be upgraded. You walk on the stairs and it feels like you’re going to go right thru them. It pirbbaly has another 2 years until it rots completely.
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
I was extremely disappointed with our stay. The pictures online make this resort look luxurious, but the reality is completely different. It is advertised as a five-star, all-inclusive resort, but I would honestly rate it closer to a two-star experience. Many of the amenities we paid for were either unavailable or only open on a very limited schedule. The gym was closed for our entire stay, the water park was only open at certain times, there was only one pool open, and only one snack bar was available. That is not what I expect from an all-inclusive resort. The food was another huge disappointment. It lacked flavor, had no authentic Mexican taste, and was just barely tolerable. The drinks were equally disappointing. Most cocktails tasted watered down, and the tequila served at the bars was very low quality. The service was inconsistent. One of the female servers was especially rude whenever we asked for something simple, like extra coffee or a cup of ice. She acted as though helping guests was an inconvenience, which made us feel unwelcome. The only positives were that the room’s air conditioning worked well, the hot and cold water were reliable, and the birds around the property were enjoyable to see. Overall, this resort does not deliver the experience it advertises. For the amount of money we paid, we expected a true five-star, all-inclusive vacation. Instead, we found closed amenities, mediocre food, watered-down drinks, and poor customer service. I won’t stay again
Stayed 6 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pongan mucha atención al contratar esta propiedad porque Expedia solo te cobra la habitación y el hotel te quieren cobrar casi 3,000 por dia y por persona, más un impuesto local Todas las instrucciones las mandan en inglés yo no me quedé en este lugar, que además no se encuentra en la parte bonita de Cancín y tampoco me devolvieron lo que ya había pagado tuve que pagar otro hotel por el mismo periodo que ya había pagado este. Es decir pagué doble Qué lástima porque es la primera vez que me pasa esto con Expedia por no ver las instrucciones en Inglés en un país que se habla español Ni el personal no pudo o no quiso hacer nada
Stayed 4 nights in Jun 2026