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Canandaigua Vacation Packages

Room was clean and staff was very helpful

There are no basic rooms with a refrigerator. This is a very basic amenity that I should not have to go without. The rooms are all spacious and could certainly accommodate one. Present a huge issue for anybody carrying medication or in need of keeping anything refrigerated.

There was no elevator so we had to drag our luggage up the stairs. The room was ok, we felt like we were about to fall through the floor when stepping into the shower. The breakfast was lacking. Waffles and cereal.

Very nice clean good area and a lot of space

The fridge was in the bathroom and been on the first floor couldn't open the blinds. First floor needs different types of blinds so when I open them I dont expose the room

I loved the hotel and the property - so beautiful and layout was attractive and very inviting; loved the night of music under the canopy, fire pit by the lake, etc. Enjoyed being at the public lake and on the paths. Our only downside was the check in that took over an hour - had nothing to do with the hotel or staff - since that was all great! EXPEDIA messed up our reservation even though I had confirmation etc......and hotel did not have our room reserved. It was a nightmare because of Expedia. It really put our start to our much awaited stay in a bad way especially since I had my husband who was not medically well with me waiting.

Everything about this room was amazing