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Zafiro Rey Don Jaime

Property class: 4

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Photo gallery for Zafiro Rey Don Jaime

A pool area with palm trees, lounge chairs, and a lifebuoy.
A modern lounge area with beige sofas and red cushions, large windows with a view of palm trees and a pool, and a red floor lamp.
A spacious lobby with a reception desk, comfortable seating, and large windows offering views of the outside.
A restaurant with wooden beams, tables set for dining, and potted plants.
A row of outdoor dining tables with chairs, set with white tablecloths and wine glasses, surrounded by palm trees and ferns.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Puig Mayor, 4, Calvia, Balearic Islands, 07180
  • Place, Santa Ponsa Beach
    ‪6 min walk‬
  • Place, Square Santa Ponsa
    ‪19 min walk‬
  • Place, Santa Ponsa Yacht Club
    ‪4 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪24 min drive‬

Room options

Premium Double Room (2 adults + 1 child)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Double Room (2 adults + 1 child)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Premium Double Room, Sea View (2 adults + 1 child)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Suite, 1 Bedroom (2 adults +1 child)

  • 361 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Double Room (2 adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Premium Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Premium Double Room

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Suite, 1 Bedroom

  • 361 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Double Room Single Use

  • 291 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

Premium Double Room Single Use

  • 291 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

Suite, 1 Bedroom (2 adults +2 children)

  • 361 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Bedroom (3 adults + 1 child)

  • 361 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Premium Double Room Single Use, Sea View

  • 291 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

DOUBLE CAPACITY 1

  • Sleeps 4
  • Free WiFi

DOUBLE PREMIUM

  • Sleeps 4
  • Free WiFi

DOUBLE PREMIUM SEA VIEW

  • Sleeps 4
  • Free WiFi

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About this property

Zafiro Rey Don Jaime

4-star hotel in Santa Ponsa
2 restaurants, 3 outdoor pools, and a full-service spa are available at this hotel. WiFi in public areas is free. Additionally, an indoor pool, 2 bars/lounges, and a fitness center are onsite. Limited housekeeping is available.
Zafiro Rey Don Jaime offers 417 air-conditioned accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature premium bedding. This Calvia hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Some rates at Zafiro Rey Don Jaime are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Zafiro Rey Don Jaime features a full-service spa, 3 outdoor swimming pools, an indoor pool, and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Zafiro Rey Don Jaime has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Caprice Restaurant Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

All inclusive details

All-inclusive room rates at Zafiro Rey Don Jaime are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Land activities

Spa facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Caprice Restaurant Buffet

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between July 30 and April 2.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 4.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 4.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Don Rey Jaime
Rey Don Jaime
Viva Don Jaime
Zafiro Rey Don Jaime Hotel Calvia
Viva Rey Don Jaime Calvia
Viva Rey Don Jaime Hotel
Viva Rey Don Jaime Hotel Calvia
Viva Rey Don Jaime & Spa Santa Ponsa Majorca
Rey Don Jaime Santa Ponsa
Viva Rey Don Jaime Hotel Santa Ponsa, Majorca
Zafiro Rey Don Jaime Hotel
Zafiro Rey Don Jaime Calvia
Viva Rey Don Jaime Spa
Zafiro Rey Don Jaime Spa ex Viva Rey Don Jaime Spa
Zafiro Rey Don Jaime ex Viva Rey Don Jaime Spa
Zafiro Rey Don Jaime Hotel
Zafiro Rey Don Jaime Calvia
Zafiro Rey Don Jaime Hotel Calvia

Zafiro Rey Don Jaime Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 202 out of 472 reviews
Rating 8 - Good. 195 out of 472 reviews
Rating 6 - Okay. 45 out of 472 reviews
Rating 4 - Poor. 24 out of 472 reviews
Rating 2 - Terrible. 6 out of 472 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Neil James

Liked: Cleanliness, staff & service, property conditions & facilities
Good value accommodation. The rooms are a bit dated but good central location in Santa Ponsa which has a fair few shops and bars nearby along with a quiet beach.
Stayed 5 nights in Jul 2022
Verified review

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities
Food and all inclusive options are good. Rooms ate a little tired with very thin walls
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Lovely hotel with great staff

The hotel is lovely. The staff are very helpful, it is clean, well located and any issues are quickly fixed. The breakfast buffet was lovely with a wide choice. I think some of the decor could do with a refresh but overall it was very nice
Stayed 7 nights in May 2023
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel we come here every year and love it . Spotless hotel staff are all so lovely huge shoutout to Alex and Milan who always make our stay great and make use feel welcome, we stay here twice a year and always come back great location and hotel overall couldn’t stay anywhere else now. See you in August
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff very friendly and helpful. Bar and restaurant staff also. Good selection of food and drinks. It was very pleasant stay. I would recommend it with no doubt.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

hayley anne

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second visit, the first being 5 years ago. It really lived up to our memory, lovely staff, great food and lovely hotel. Not much going on for kids (less than our last visit) so a good job my daughter is now 11 and quiet happy in the pool etc
Stayed 7 nights in Jun 2023
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would say is that the seats in the dining area are very tired and most of the couches were torn
Stayed 6 nights in Apr 2023
Verified review

8/10 Good

Lind

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I would say in a negative way is...was not told about this hotel being cash free, & the limit on charges made to the room key which is 200 euros, although once the 200 is paid you can start again. Otherwise lovely clean hotel & friendly staff. Food great. Close to the beach
Stayed 7 nights in Jun 2023
Verified review

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the view of my room.
Stayed 6 nights in Jul 2023
Verified review

4/10 Poor

Allan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gone downhill

Arrived late at night and unpacked to discover soaking wet bed. Informed reception and they didnt know where the problem came from. Took 3 days to dry out. Had a balcony that overlooked a flat roof which people used to get to their friends rooms. Stayed here previously and was a lovely place. Not so much now.
Stayed 6 nights in Jun 2022
Verified review

8/10 Good

Alan

Liked: Property conditions & facilities
Hotel was a few minutes walk from the front and beach area with loads of places to eat. My room was on the 1st floor but not much of a view, back to back with another hotel. Room was spacious enough for 2 people. There was a kettle in the room, but no coffee or tea to accompany. The bathroom was spacious but there were no shower facilities, good job I brought my own. There was a shower/bath, but no plug for the bath, don’t see the point of a bath if no plug, might as well remove? The tv was difficult to understand and I couldn’t turn the sound down which, if there were rooms next to mine, I’m sure the noise off the tv would have been annoying. The food options for lunch was plentiful as were the drink options. I didn’t eat much in the hotel as I was meeting & eating with friends
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Maria Fernanda

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
La atención del personal excelente, la limpieza muy mala
Stayed 3 nights in Nov 2023
Verified review

2/10 Terrible

Nikolaj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Larm, ældet, beskidt og uprofessionelt

Sengen havde beskidt lagen og sengetøj ved ankomst. Vi var trætte og magtede ikke at klage indenfor de første 10 min, så vi besluttede os for at det ville blive fikset i morgen når rengøringen kom forbi. Vi blev meget forfærdede da vi kom tilbage til de samme langer, rengøringen havde bare redt sengen.. vi klagede og ventede i lobbyen på at de ville gøre rent (igen). Da vi kommer op på værelset er sengen stadig beskidt, og er blot blevet redt igen. Klamt. Vi får at vide at de intet kan gøre da det er sent. Vi har nu brugt 2 timer i lobbyen på ingenting. Jeg beder om et nyt værelse med rent sengetøj, men det er ikke muligt. Udover det, var der så meget larm. Man kunne ikke nyde sin morgenmad, sove om aftenen eller ligge ved poolen, da hotellet havde ladet flere fodboldhold af børn booke sig ind. Der var fodboldbørn overalt uden opsyn. Vi valgte et 4-stjernet hotel for at holde ferie, ikke for at blive vækket om natten af børn der løber på gangene og spiller fodbold. Det var langt fra ferie. Vi kunne ikke slappe af nogen stedet på hotellet fordi der var så meget larm. Jeg havde læst tidligere anmeldelser om dette, men tænkte at det umuligt kunne være så slemt. DET ER DET! Stol på de mange anmeldelser. Den ene i receptionen var meget nedladende og uforstående, hvorimod en nyansat beklagede meget og hjalp os. Vi blev lovet kompensation med nedslag i prisen. Det har de ikke overholdt. Vi venter stadig at få vores penge retur.
Stayed 7 nights in Apr 2023
Verified review

8/10 Good

Denis

Liked: Cleanliness, amenities, property conditions & facilities
Unless many other Mallorca hotels this one proposed hot drinks at dinner which is amazing. I liked the mattresses and pillows, I think those were ideal for comfortable sleep. The building is nicely located. All my daily issues were quickly addressed so I'd like to highlight the front desk team work. I understand that it was impossible to resolve the technical issue for the week i spent there, but being in room with constant 60db level rumble of pool filter upstairs is causing headache. Sleeping is impossible with it. You should rethink the architecture of technical things you have.
Stayed 7 nights in Oct 2022
Verified review

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles in Ordnung und wir würden jederzeit wieder dahin in die Ferien fahren.
Stayed 7 nights in Oct 2022
Verified review

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
État de la baignoire mauvaises, robinetterie à trop gros débit. Tout le reste est bien
Stayed 7 nights in Aug 2022
Verified review

8/10 Good

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon emplacement, la mer accessible à pied. Le personnels de l hôtel très agréable. Point négatif le squattage des transats les gens deposent leurs serviettes est s'en vont à 9h30 j'ai voulu allait me baigner et la aucuns transats de disponible et 10 personnes était entrain de se baigner alors qu'il doit y avoir à moins une centaine de transats. CELA SERAIT TOP QU'IL EST DES CONTRÔLES
Stayed 7 nights in Aug 2022
Verified review

10/10 Excellent

Cesar Colas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
su variedad, su complejo, habitaciones amplias, la ubicacion tan buena, la comida exquisita, el personal agradable. Lo de menos fue dos dias de limpieza de la habitacion
Stayed 7 nights in Aug 2022
Verified review

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Am besten hat mir der Poolbereich auf dem Dach gefallen, sehr freundliche Barkeeperin Aroa und chillige Atmosphäre. Das Essen in beiden Restaurants Buffet und Pool/A la Carte ist super.
Stayed 8 nights in Jul 2022
Verified review

10/10 Excellent

Samuel

Liked: Property conditions & facilities, room comfort

Very enjoyable stay

Staff were spot on and polite, the drinks were cheap we only had room only. We stayed in 327 and had a view of residential area and the mountains behind which was nice a peaceful especially at night. We used the main pool which was busy with 'reserved' sun beds by 10am but always managed to find 2 together. The roof top pool was nice but no shade so we stayed away. Nice quick walk to the beach and shops and cleaning standards were spot on. If you're after a quick break dont look any further, was a tad worried having read some of the poor reviews but ignore them and book this great hotel.
Stayed 4 nights in Jun 2022
Verified review

10/10 Excellent

Giacomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comoda e vicino al lungomare
Stayed 7 nights in May 2022
Verified review

10/10 Excellent

Giacomo

Liked: Staff & service, amenities, property conditions & facilities
Ben servita, 3 piscine una aperta una sull'attico e una spa al chiuso
Stayed 8 nights in May 2022
Verified review

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in May 2022
Verified review

6/10 Okay

graham

Liked: Cleanliness, property conditions & facilities, room comfort

Graham and Jue 2022

Not enough staff. Long que for restaurant and bar. Noise stag and hen parties. Not what we have become used to for the last years
Stayed 5 nights in May 2022
Verified review

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jolly Boys 2022

Visit several times a year. With a group from the pub and also as a couple. Always excellent service although the entertainment not that great.
Stayed 3 nights in May 2022