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New Garden Palace Hotel

3.0 star property

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Photo gallery for New Garden Palace Hotel

Lobby
Interior
LCD TV
Lounge
Interior

Reviews

5.0 out of 10

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
11 Moderiat El Tahrir, St Garden City, Cairo
  • Place, Tahrir Square
    ‪12 min walk‬
  • Place, Egyptian Museum
    ‪19 min walk‬
  • Place, Cairo Tower
    ‪3 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, bed sheets

Standard Single Room

  • 538 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Individually decorated, individually furnished, desk, bed sheets

Deluxe Double Room

  • 840 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Individually decorated, individually furnished, desk, bed sheets

Triple Room

  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Individually decorated, individually furnished, desk, bed sheets

Quadruple Room

  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Quadruple Room

Individually decorated, individually furnished, desk, bed sheets

Family Quadruple Room

  • Sleeps 5
  • 5 Twin Beds

View all photos for Junior Studio Suite

Individually decorated, individually furnished, desk, bed sheets

Junior Studio Suite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio

Individually decorated, individually furnished, desk, bed sheets

Studio

  • Sleeps 1
  • 1 Twin Bed

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About this property

New Garden Palace Hotel

3-star hotel in Downtown Cairo
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services.
New Garden Palace Hotel offers 60 air-conditioned accommodations with complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include desks. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Cairo hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

New Garden Palace Hotel has designated areas for smoking.

New Garden Palace Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laundry detergent
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Self parking fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

New Garden Palace Hotel Hotel
New Garden Palace Hotel Cairo
New Garden Palace Hotel Hotel Cairo

New Garden Palace Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 3 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

5.0/10

Cleanliness

4.4/10

Staff & service

3.0/10

Amenities

4.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff معامله ممتازه جدا المكان قريب من كل شئ

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Rude staff, i booked 2 night including breakfast and WiFi.. There is no breakfast facilities at all, and there is no WiFi in n rooms. If you want WiFi you have to come down to reception area a very bad service from Expedia because I booked through them
Stayed 2 nights in Dec 2020

6/10 Okay

Andrew

Business traveler
Disliked: Staff & service, property conditions & facilities

Quiet but old

The only thing I liked was the quiet room I had which was very important to me. The place is difficult to find even by Uber due to the streets layout in the neighborhood. Payment must be in cash. Elevator on 1st floor didn’t work. Had to walk up the stairs with heavy bags to take the elevator from 2nd floor. The elevator is very old and extremely small, barely enough for 2 persons. The room was small and screaming for renovation. There was some broken tiles that were covered by a thin rug. No trash basket and no small table in the room. Very small and old fridge. Even The TV remotes needed batteries. Upon leaving, I asked for my receipt but the front desk personnel refused to give me one, claiming receipt has to be written by accounting which was not available at the time!. He also complained about my rate and asked me to show him how I got it. Then he claimed it was for budget room!, which made me wonder if there were rooms actually worse than the one I got. Clearly this place is mismanaged because it is in a nice and quiet neighborhood and can be much much better, so unfortunate.
Stayed 3 nights in Sep 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Bad experience

No TV, room is too small, toilette is not clean and too smelly, nothing mentioned online is available
Stayed 1 night in Aug 2020

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Case Scenario Hotel DONT Go There

Sorry It was so bad I want my money back from you guys no towles no toilet papper I ask the rep they dont have the frist room some one had just left it the second room was just as bad no drink s no food no breakfast and it said I had but never got it the hotel is hard to find it took me and taxi driver so long to find it bad hotel worst case ever I want my money back
Stayed 1 night in Apr 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No visa card no dinner even the breakfast not as per the reservation , and must pay only in cash sure need alot to be improve
Stayed 3 nights in Apr 2020