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Holiday Inn Cairo Citystars by IHG

5.0 star property

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Photo gallery for Holiday Inn Cairo Citystars by IHG

4 restaurants, breakfast, lunch, dinner served; Indian cuisine
Exterior
Cafe
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Gym
  • Spa
$162
includes taxes & fees
Oct 25 - Oct 26

Explore the area

View in a map
Ali Rashid Street, Heliopolis, Cairo, 11757
  • Place, Citystars Heliopolis
    ‪1 min walk‬
  • Place, Cairo International Convention Centre
    ‪3 min drive‬
  • Place, Cairo International Stadium
    ‪5 min drive‬
  • Airport, Cairo (CAI-Cairo Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 Bedroom, Smoking

  • 850 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 Bedroom, Pool View

  • 818 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premium Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed

8.4 out of 10
Very good
(12 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Standard Room

7.6 out of 10
Good
(16 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 Bedroom, Smoking

  • 796 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 Bedroom

  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premium Room, 2 Twin Beds, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premium Room, 2 Twin Beds

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Pool View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Pool View

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Standard Room, 2 Twin Beds, Smoking

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Pool View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premium Room, 2 Twin Beds, Pool View

  • 334 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Smoking

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 Bedroom, Smoking

  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 Bedroom

  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking, Pool View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite, 1 Bedroom, Smoking, Pool View

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed

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About this property

Holiday Inn Cairo Citystars by IHG

5-star Cairo hotel, connected to a shopping center in Nasr City
4 restaurants, an outdoor pool, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Holiday Inn Cairo Citystars by IHG offers 311 air-conditioned accommodations with minibars and video-game consoles. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
In addition to a children's pool and an outdoor pool, Holiday Inn Cairo Citystars by IHG provides a sauna and a fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 1487 square feet (138 square meters) include a conference center. This luxury hotel also offers spa services, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Cairo Citystars by IHG has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Indira Restaurant - This theme restaurant specializes in Indian cuisine and serves lunch and dinner. Reservations are required.
Windows Restaurant - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Star Corner - Overlooking the garden, this café specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Pool Garden - This family restaurant overlooks the pool and garden and specializes in international cuisine. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 20 per person
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indira Restaurant
  • Pool Garden
  • Star Corner
  • Windows Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (1,487 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 20 per person
  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 15 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 5 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Cairo Holiday Inn
Holiday Inn Cairo
Holiday Inn Cairo Citystars
Holiday Inn Citystars
Holiday Inn Citystars Cairo
Holiday Inn Citystars Hotel
Holiday Inn Citystars Hotel Cairo
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo Citystars Hotel

Holiday Inn Cairo Citystars by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 155 out of 382 reviews
Rating 8 - Good. 130 out of 382 reviews
Rating 6 - Okay. 49 out of 382 reviews
Rating 4 - Poor. 20 out of 382 reviews
Rating 2 - Terrible. 28 out of 382 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amira

Liked: Cleanliness, property conditions & facilities
Helpful staff . Nice accommodations & good food . Room service was quick & delicious.
Stayed 3 nights in Jun 2025

10/10 Excellent

khaled, Laguna niguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience especially staff in front desk & concierge was very professional & friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

khaled, Laguna niguel

Traveled with family
Liked: Amenities
It was a very good experience
Stayed 6 nights in Jun 2025

10/10 Excellent

Amira

Liked: Cleanliness, amenities, property conditions & facilities
Great location . Great staff & Food
Stayed 1 night in Jun 2025

10/10 Excellent

WADDAH EMAD EL, NEW YORK

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location reception free upgrade for IHG Members and Platinum Expedia members upon availability
Stayed 5 nights in May 2025

10/10 Excellent

Rimounda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you was amazing stay
Stayed 1 night in May 2025

8/10 Good

Karina

Stayed 3 nights in May 2025

10/10 Excellent

Sisil

Stayed 3 nights in May 2025

10/10 Excellent

Rana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Julie, Ann Arbor

Traveled with group
Liked: Amenities, property conditions & facilities
Staff was great. Breakfast was good. Hotel and rooms were very nice. Exceeded my expectations.
Stayed 3 nights in May 2025

8/10 Good

abdallah, Amman

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very busy area every thing around u easily a very nice mall exactly beside hotel
Stayed 2 nights in May 2025

2/10 Terrible

Nasiba

Disliked: Cleanliness, staff & service, amenities
I booked room king bed size They give me twin The staff so rude Not worth the price
Stayed 1 night in Apr 2025

10/10 Excellent

Mariam, Kuwait

Business traveler
Liked: Cleanliness, staff & service, amenities
Goog
Stayed 4 nights in Apr 2025

10/10 Excellent

Adel

Stayed 2 nights in Apr 2025

6/10 Okay

Mohsen, Vejle

Disliked: Property conditions & facilities
T
Stayed 5 nights in Jan 2025

2/10 Terrible

Zakariya

Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness
Stayed 3 nights in Feb 2025

2/10 Terrible

ALI

Disliked: Cleanliness, staff & service, property conditions & facilities
They didn't give me a double-sided sofa.
Stayed 8 nights in Jan 2025

10/10 Excellent

MITESH KUMAR

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOCATION is very nice, Restaurant and reception Staff is very friendly,
Stayed 4 nights in Feb 2025

8/10 Good

omar, Laveen

Stayed 3 nights in Feb 2025

6/10 Okay

Mariam, Kuwait

Business traveler
Liked: Cleanliness
Nice TV system
Stayed 2 nights in Dec 2024

8/10 Good

Mariam, Kuwait

Business traveler
Liked: Cleanliness
Thanks for the nice TV system
Stayed 2 nights in Feb 2025

8/10 Good

Reinhilde

Business traveler
Stayed 3 nights in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Dec 2024

6/10 Okay

Michael

Liked: Staff & service, amenities, property conditions & facilities
Smoking smell all around the property although I was in a non-smoking room
Stayed 1 night in Jan 2025