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Bulembu Vacation Packages

My friend and I booked a last minute room to go see the Backstreet Boys at the Sphere. The rooms have been updated and so they're not dingy like some of the older Vegas hotels. I was able to check on visa the kiosk at 3:30(before that is an early check in fee for $25) We used valet & the bell service and the gentleman who delivered our bags was so gracious and gave us the rundown about the property and what to do. There is a straight shot into the Venetian from the parking garage, less than a 5 min walk, which was perfect for us. We took a Uber to the Sphere but walked back and it wasn't bad at all. There isn't a fridge in the room, unless you need it for medical purposes. Beds are comfortable. We liked that there was a vanity with lights in the room so both of us could get ready in our own spaces. We honestly didn't go into the casino part of the hotel because we were there for a quick 24hrs but it served it's purpose and I would stay here again.

Pleas don’t book the apartment in this hotel. It’s not associated with the hotel services. The 2nd room has 3 beds all bed sheets were dirty. The has prior hair from guest before us. Behind the headboard I found a dirty t-shirt. Hall restroom tub was rusted and peeling, I was disgusted to see that. The other restroom still had a long hair in the tub. Sanitary is NOT a priority for the owner of this apartment. The price I paid for my 4 day was a steel. Also, beach gear was a laugh in the face. No beach chair, no wagon and the umbrella covered 1 person. I reached out to the person but never showed up with clean sheets. I had to invest in my stay detergent, sanitizing wipes, trash bags and toilet covers. Let me know forget to say, on my first stay the bottom of my feet was all black from the floors being super dirty. The only good thing of the place was the beach distance.

Needs more food options. Security letting anyone pass to the elevators, not checking room keys. It didn’t feel as safe as other hotel casinos

The check-in process is a nightmare. And I’ve been trying to check out for over an HOUR and can’t reach anyone at the front desk. I tried to check-out through the mobil app as well and it’s not working. This hotel is inefficient and woefully understaffed. The front desk workers — for the most part — were not helpful. Several times I got locked out of my room and had to wait in huge lines for them to give me new keys. That said, a couple of employees were FANTASTIC (a woman named Lally). She is exceptional. I have so much more to say but need to leave. I’d encourage the hotel to contact me. I am extremely disappointed in my stay and I frequently travel to Vegas. Back to the Fountaine Blue for me (amazing hotel).

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....