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I was excited to explore a new place but after check in, the very next day, things went awful. I stayed from October 6th-10th. I was repeatedly asked to ID myself "for the safety of the resort." I was watched and followed my staff throughout the property. I was even accused of bringing a pet although I registered my service animal. When I asked for a bit more time to checkout, I was yelled at by Lacie, told no, and hung up on. Then she kept calling me to rush me out. Jaime was the only kind staff member to me. Raintree even kept my deposit for hours after check out. They do NOT want Black people at their resort. I even had to make a noise complaint and a CPS report.

3 rd time staying here and love this hotel. My favorite in Seattle and first choice for Mariner or Seahawks games when I travel from Vancouver.

K

Staff was welcoming, gardens next door exquisite. Loved how friendly the staff was. All the little extras added up.