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The Merchant

3.0 star property

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Deluxe Double Room, 1 King Bed with Sofa bed | Premium bedding, individually decorated, individually furnished
Terrace/patio
Lobby sitting area
Front of property
Lobby lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
The current price is $266
includes taxes & fees
May 25 - May 26

Explore the area

View in a map
148 Washington Street, Salem, MA, 01970
  • Place, Peabody Essex Museum
    ‪3 min walk‬
  • Place, Salem Witch Trials Memorial
    ‪3 min walk‬
  • Place, Salem Witch Museum
    ‪8 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪33 min drive‬

Room options

View all photos for King Deluxe

King Deluxe | Premium bedding, individually decorated, individually furnished

King Deluxe

9.2 out of 10
Wonderful
(17 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen Deluxe

Queen Deluxe | Premium bedding, individually decorated, individually furnished

Queen Deluxe

10.0 out of 10
Exceptional
(11 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed | Premium bedding, individually decorated, individually furnished

Deluxe Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Lark Suite

Lark Suite | Premium bedding, individually decorated, individually furnished

Lark Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for George Washington King Deluxe

George Washington King Deluxe | Premium bedding, individually decorated, individually furnished

George Washington King Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen Deluxe

Queen Deluxe | Premium bedding, individually decorated, individually furnished

Queen Deluxe

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About this property

The Merchant

3-star hotel in Downtown Salem
Self parking, coffee/tea in a common area, and a refrigerator in a common area are available at this hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, express check-in, and express check-out are onsite.
The Merchant offers 11 air-conditioned accommodations with fireplaces and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LED televisions come with digital channels.

Bathrooms include bathrobes and hair dryers. This Salem hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Georgian hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Merchant has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 9:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 10 per night)
  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available daily 9:00 AM to 11:00 AM
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom

More

  • 4 floors
  • Built in 1789
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests are required to contact this property by text message 24 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 10.00 per night (499 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0013862060
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Merchant Hotel Salem

Merchant Salem

The Merchant Hotel

The Merchant Salem

The Merchant Hotel Salem

The Merchant Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 363 out of 413 reviews
Rating 8 - Good. 32 out of 413 reviews
Rating 6 - Okay. 15 out of 413 reviews
Rating 4 - Poor. 1 out of 413 reviews
Rating 2 - Terrible. 2 out of 413 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
We really appreciated the amenities
Stayed 2 nights in Feb 2026

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was perfect from pre-arrival communication to check out.
Stayed 3 nights in Jan 2026

10/10 Excellent

cheryl, Sherborn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful. Property was immaculate. Staff was first rate.
Stayed 1 night in Jan 2026

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great atmosphere, especially loved the fireplaces and the free and always accessible food
Stayed 5 nights in Jan 2026

10/10 Excellent

Karen, Montgomery Center

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Hayleigh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This inn was a dream to stay at! Every staff member was so kind and welcoming! They had fresh baked scones and fritattas every morning and fresh *warm* chocolate chip cookies every afternoon. All of it tasted immaculate. We looked forward to breakfast every day and coming in from the cold to a warm cookie was just amazing! This inn is also centrally located so we walked everywhere. It has some really cool history behind it too! We took a walking tour (history and haunts walking tour with Dean was equally wonderful) and the inn was part of the tour! Finally, the room was beautiful. It was so welcoming and lovely. The fireplace and heated bathroom floor were very much needed after walking in the cold all day. The bed was so comfortable I didn't even miss my own! If you are making a trip to Salem, you absolutely MUST stay at The Merchant! You will not regret it 💜
Stayed 3 nights in Jan 2026

10/10 Excellent

Zuhayr

Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Clean and unique bed and breakfast in the heart of Salem. Overhead light sporadically turned during my first night's stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Allison

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, impeccably clean, great snacks and welcoming staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer, Austin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely historic home with well appointed rooms. I love that there are food and snacks available at all times and on different levels of the house we thoroughly enjoyed our stay and when returning to Salem will stay again. Staff was very communicative, friendly, helpful and like check-in was a breeze.
Stayed 6 nights in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed breakfast by the fireplace! I appreciate the choice of teas, delicious frittata, and yogurt compote. The room was lovely and spacious, and the staff were excellent.
Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda Ann

Liked: Cleanliness, amenities, property conditions & facilities
This was one of my favorite places to stay! Its a beautiful location to stay with a rich history. The staff was fantastic answering all of my many questions and even sending information when the walkways would be slippery. Also, their scones in the morning were incredible. Absolutely fantastic place to stay and customer service!
Stayed 3 nights in Dec 2025

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities
The Christmas decorations were exquisite! Wrapping gifts under the tree by the fireplace was a highlight. The Staff were welcoming, attentive and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cleve

Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Stayed 2 nights in Dec 2025

10/10 Excellent

Anet

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. Everything was clean and tidy.
Stayed 4 nights in Dec 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, cozy vibe, and everything was super clean!
Stayed 1 night in Dec 2025

10/10 Excellent

Maya

Stayed 1 night in Dec 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hospitality. One of our favorite hotel experiences in a while.
Stayed 1 night in Nov 2025

10/10 Excellent

Solbet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay at The Merchant in Salem. The hospitality was outstanding from the moment I arrived — the environment felt warm, welcoming, and very family-oriented. One of the highlights was definitely the homemade snacks; they were truly exceptional and made the stay feel even more personal. The property is spotless, and the level of care put into keeping everything clean really stands out. The location is also perfect, close enough to walk to the main attractions and enjoy the city comfortably. Overall, the attention, comfort, and charm of this hotel made my experience unforgettable. Highly recommended.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities
The house was amazing. It felt like a bed and breakfast with a stocked kitchen and daily warm baked treats left out for you. Perfect location. Living room with fire places to cozy up to. Everyone who worked here felt like a friend. 10/10 would recommend this !! Also, not haunted so you can relax when you come in for the night!
Stayed 2 nights in Nov 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the Merchant. I loved the history of the property, its location, the extra comfort touches everywhere in both the common areas and the individual rooms. The small deck in the rear of the building offered a pleasant seating area outside, the property is well maintained inside and out. Loved being able to walk everywhere, can’t wait to return to Salem and the Merchant.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Eva

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay at The Merchant. The building is beautiful and full of character. The kitchen was impressively stocked with healthy options like overnight oats, chia pudding, yogurt parfait and even hot cider and chocolate chip cookies. I also loved the Nespresso coffee and tea selection. The living room was our favorite spot calm, cozy, and perfect for relaxing by the fireplace with tea before bed. Everything about the atmosphere felt peaceful and welcoming. The only small thing to note as is expected in charming old buildings is that sound carries more than you might think. It caught me a bit off guard, but it’s just part of the historic charm!
Stayed 1 night in Nov 2025