The person on staff was very friendly and helpful and kind and really went above and beyond. It was nice to have off street parking and we didn’t mind paying a little extra for it. However, in the room, the toilet was dirty, the sink had little bits of hair all around the bowl, the shower grout was black and in bad shape. There also wasn’t any soap to wash hands in either the bathroom or the tiny kitchen. We were told it was coming, but it never did. There were also cigarette burns on the blankets. I understand this is an expensive area for hotels, but at $200 per night, I would never have expected what we got.