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Holiday Inn Express Boston - Saugus by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Boston - Saugus by IHG

Exterior
Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Property amenity
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$122
includes taxes & fees
Apr 5 - Apr 6

Explore the area

View in a map
999 Broadway, Saugus, MA, 01906
  • Place, Square One Mall
    ‪13 min walk‬
  • Place, Breakheart Reservation
    ‪14 min walk‬
  • Place, Saugus Iron Works National Historic Site
    ‪3 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(15 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(17 reviews)
  • 209 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(77 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(70 reviews)
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About this property

Holiday Inn Express Boston - Saugus by IHG

3-star Saugus hotel with free weekday breakfast
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite.
Holiday Inn Express Boston - Saugus by IHG offers 145 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express Boston - Saugus by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 400 square feet (37 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express Boston - Saugus by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 400 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007422620
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Boston Hotel Saugus North
Holiday Inn Express Boston North Saugus
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Holiday Inn Express Saugus Logan Airport Hotel
Holiday Inn Express Logan Airport Hotel
Holiday Inn Express Saugus Logan Airport
Holiday Inn Express Logan Airport
Saugus Holiday Inn Express Saugus (Logan Airport) Hotel
Hotel Holiday Inn Express Saugus (Logan Airport)
Holiday Inn Express Saugus (Logan Airport) Saugus
Holiday Inn Express Boston North Saugus
Hotel Holiday Inn Express Saugus (Logan Airport) Saugus
Express Saugus Logan Airport

Holiday Inn Express Boston - Saugus by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1099 reviews
Rating 8 - Good. 272 out of 1099 reviews
Rating 6 - Okay. 100 out of 1099 reviews
Rating 4 - Poor. 32 out of 1099 reviews
Rating 2 - Terrible. 65 out of 1099 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Connor

Stayed 2 nights in Dec 2025

2/10 Terrible

Enockishad Maurice

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Only one staff member friendly at front desk, Chris. All other staff member interactions were unfriendly unwelcoming and rude. One male front desk staff member walked away when I was asking general questions about checkin and deposit policy at 1:36PM on 12/31/2025. Another male at 6:21AM on 01/02/2026 didn’t handle the non emergency situation well with other guests and was short and rude when being asked general questions. Our room needed constant plunging and the water pressure was non existent in our room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Isaira

Stayed 1 night in Jan 2026

2/10 Terrible

Kenneth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apparently this hotel host long term tenants, and they set off the fire alarm at 4:30 AM. Front desk says it happens a lot and the fire department takes their time responding. The loud alarm went off for 20 minutes, while we all stood outside in 20 degree winter weather.
Stayed 1 night in Jan 2026

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 6 nights in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, my stay was very enjoyable.
Stayed 5 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Gisselle

Stayed 1 night in Dec 2025

10/10 Excellent

Mohammad

Liked: Cleanliness
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Evgenii, Lynn

Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2025

4/10 Poor

Rebecca

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Kate

Stayed 2 nights in Dec 2025

8/10 Good

shane

Stayed 2 nights in Dec 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast menu. The room was clean, comfortable bed, and everything was in great condition.
Stayed 3 nights in Dec 2025

2/10 Terrible

Lisa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated, room had a musty smell and a lot of sketchy characters lurking around
Stayed 1 night in Dec 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Yamira

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect. Very clean and my kids have a great time!
Stayed 2 nights in Dec 2025

4/10 Poor

Dufar

Stayed 2 nights in Dec 2025

8/10 Good

Peter

Liked: Cleanliness
It was confusing as to how to get your room freshened up No trash emptied or fresh cups for coffee. I know it was Christmas day but a little better communication would have been nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Gisselle

Stayed 1 night in Dec 2025

8/10 Good

S. Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 1 night in Dec 2025