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Charlesmark Hotel

4.0 star property

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Photo gallery for Charlesmark Hotel

Standard Room, 1 Full Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
Lobby sitting area
Reception
Interior
Traditional Room, 1 Queen Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
$137
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

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655 Boylston St, Boston, MA, 02116
  • Place, Newbury Street
    ‪1 min walk‬
  • Place, Copley Square
    ‪2 min walk‬
  • Place, Boston Common
    ‪13 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪6 min drive‬

Room options

View all photos for Queen Cabin (No Windows)

Queen Cabin (No Windows) | Premium bedding, in-room safe, iron/ironing board, free WiFi

Queen Cabin (No Windows)

8.6 out of 10
Excellent
(7 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Full Bed

Standard Room, 1 Full Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 Full Bed

8.4 out of 10
Very good
(65 reviews)
  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(58 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Charlesmark Hotel

4-star hotel in Back Bay
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Charlesmark Hotel offers 40 accommodations with MP3 docking stations and DVD players. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. This boutique hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby.

Charlesmark Hotel is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:30 AM and 11:00 AM.
Charlesmark Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 35 per day); discounts available

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • 7 floors
  • Built in 1892
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • CD player
  • DVD player
  • MP3 dock

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 35 per day (804 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015670351
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not offer in/out privileges for parking.

Property is also known as

Charlesmark
Charlesmark Boston
Charlesmark Hotel
Charlesmark Hotel Boston
Charlesmark Hotel Hotel
Charlesmark Hotel Boston
Charlesmark Hotel Hotel Boston

Charlesmark Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 693 out of 1120 reviews
Rating 8 - Good. 262 out of 1120 reviews
Rating 6 - Okay. 105 out of 1120 reviews
Rating 4 - Poor. 27 out of 1120 reviews
Rating 2 - Terrible. 33 out of 1120 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christiana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying in Boston in the Back Bay

Great location for Boston, next to shopping, transportation and within walking distance of many restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newbury st is 2 minutes away, perfect location
Stayed 1 night in Sep 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Sep 2025

10/10 Excellent

Ann M

Th
Stayed 3 nights in Sep 2025

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, staff & service
I love this sweet little hotel It has a very European vibe and it’s very cosy The staff are AMAZING They treat me like family
Stayed 2 nights in Sep 2025

6/10 Okay

Libby

Liked: Staff & service
Location is great but our bedroom was in the basement and was not overly clean and had a strong odour in room. Staff were friendly on check in
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
While small rooms, it was a perfect location for our trip.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful, welcoming and kind. The room was clean, bed was comfortable, view was great, bed was comfortable. Perfect location! Easy access to the subway. Walking distance to so many places. Great food choices in area.
Stayed 7 nights in Sep 2025

10/10 Excellent

Sora

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service
Nice little hotel and walkable location to Boston common. Complimentary coffee in morning added bonus. Room nice enough but could hear people above and mattress although comfortable very uneven and could do with changing.
Stayed 3 nights in Sep 2025

6/10 Okay

Robert L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good: - Location -friendly staff - restaurant / coffee shop on premises. Breakfast at the restaurant was excellent! - VERY small but comfortable room - good free WiFi The NOT SO good: - Despite the headline claim - breakfast IS NOT included. Very misleading claim. Included is a coffee and pastry but breakfast itself is offered at a 20% discount. - restaurant is nice but does not open until 8 am. Pastries available after 7:30 am. Very late for early risers or business guests. - bed is very small. So was the room. Not really comfortable for couples. - poor security. Anyone can just walk in off the street and gain access to the rooms via the ‘public’ elevator.
Stayed 1 night in Sep 2025

8/10 Good

Harini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good ! 👍
Stayed 2 nights in Sep 2025

10/10 Excellent

LAURIE A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is awesome! The place is cute and everyone was so nice. Knowledgavle about all the are attractions and more. Thank you so much for a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Sep 2025

6/10 Okay

Noela

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
This hotel is definitely not 4 star hotel. To start, the lobby is super tight and the service mediocre. Our room was tiny with a fridge that was on the top of a cabinet so you had to be at least 5'10'' to reach it. The room was not made properly: after the first night of our stay the bed was put together as if it was made by a 2 year old. The on-the-go breakfast was a tiny croissant. All in all not 4 stars.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were not as pictured, it’s a boutique hotel so expect small. There is no window, rather it’s just a window opening up to a brick wall so no natural light at all despite the images online. The water pressure for the shower was non existent, the sink water comes out full blast almost hitting the floor it’s so strong, the shower water basically falls from the shower head, by the time it hits your body it’s basically a mist. Just felt like we got duped from what we were expecting. The “breakfast” and coffee is also a joke. Location is great but not worth the money at all.
Stayed 2 nights in Sep 2025

8/10 Good

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, room comfort

Great choice boutique hotel

Very comfortable room, roomy enough and quiet despite the hotel being on a busy street. Convenient to everything. Steps from 2 different subway lines. Very interesting and dynamic section of Boston. Good value for an otherwise expensive city.
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiny but cute

They did a good job of making a small space work with lots of shelves and hooks and a versatile little sofa (where I did my back exercises).
Stayed 3 nights in Jun 2025

10/10 Excellent

Andreas

Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room overlooking boyleston street. Perfect for what i needed as i was traveling alone. The bed was good and the shower was good. And i met family in the restaurant downstairs and had a refreshingly unique meal. The room is a bit on the small side but honestly perfect for my needs.
Stayed 1 night in Sep 2025

6/10 Okay

Eileen

Traveled with partner, Traveled with family
Liked: Cleanliness
We booked 2 rooms and both of them were too small for the prices. Especially the beds were too small for 2 persons in 1 bed. Breakfast was a joke. The coffee was disgusting. We asked several times for hot water for tea. They also provided a little croissant. All in all very disappointing. The bathrooms were clean. The hotel was very close to the subway and the Newbury Street. That are the biggest plus points. I would not recommend to stay there for more than 1 or 2 nights.
Stayed 2 nights in Sep 2025

8/10 Good

Nancy

Liked: Cleanliness
Stayed 1 night in Jul 2025