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Bossier City Vacation Packages

Poor communication with staff on breakfast and general procedures. Ceiling leaked on bed during the night while raining.

Travelers trip is doing well

From the bell hop to the front desk and service staff, not a friendly or helpful person to be found. The restaurant staff were the exception. They get 5 stars. Issues: No welcome to the Hilton as we unloaded our bags. We had to get the luggage trolley ourselves before the bellman thought enough to help. On the way out, zero help. We had no hot water in the morning. Took over an hour for the maintenance to come to our room. Not in the same class as Starwood or Hyatt.

I like that the hotel was clean and updated.

Room was clean, bed was comfy and friendly staff. Will definitely use again

What a great place! Great staff, huge room at a great value. I'll be back!

Love the pool area and casino

The stay was okay, not great. Was here for the week working and tried to enjoy the evenings as best we could. Dining options were just so-so, nothing special with understaffing an obvious issue. Rooms were decent and parking was abundant. We might stay again as it still seemed to be the better situated casino in the area.