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Hotel Museo San Moritz

3.5 star property

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Photo gallery for Hotel Museo San Moritz

Cafe
Standard Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Reception
Interior
Daily continental breakfast (COP 17000 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Free WiFi
$45
Nov 14 - Nov 15

Explore the area

View in a map
calle 17 4 80, Bogotá
  • Place, Gold Museum
    ‪2 min walk‬
  • Place, Plaza de Bolívar
    ‪10 min walk‬
  • Place, Monserrate
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Triple Room

  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | View from room

Standard Quadruple Room

8.0 out of 10
Very good
(2 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Double Room

  • 366 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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About this property

Hotel Museo San Moritz

3.5-star hotel in La Candelaria
Along with a restaurant, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Museo San Moritz offers 32 accommodations with minibars and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 40-inch Smart televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Bogotá hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 592 square feet (55 square meters) include a conference center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Concierge services, a complimentary grocery shopping service, and wedding services can be provided.

Hotel Museo San Moritz is a smoke-free property.

A complimentary manager's reception is offered each day.
Hotel Museo San Moritz has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; COP 17,000 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (592 square feet of space)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: COP 50000
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 30000 per pet, per day
Welcoming dogs and cats only
1 total (up to 15 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately COP 17000 per person
  • Airport shuttle fee: COP 50000 per person (one-way)
  • Airport shuttle fee per child: COP 50000 (one-way), (up to 12 years old)
  • Pet fee: COP 30000 per pet, per day
  • Early check-in fee: COP 50000 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Museo San Moritz Hotel
Hotel Museo San Moritz Bogotá
Hotel Ayenda Museo San Moritz 1094
Hotel Museo San Moritz Hotel Bogotá

Hotel Museo San Moritz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 27 out of 56 reviews
Rating 8 - Good. 15 out of 56 reviews
Rating 6 - Okay. 10 out of 56 reviews
Rating 4 - Poor. 2 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Toby

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Dr. Westy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located.
Stayed 1 night in Sep 2023

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little place, convenient and cool

Don’t judge a book by its cover. We arrived late at night and the neighborhood was deserted, door to hotel was locked, lights were out. But night watchman let us in and our room and the place were lovely. Tastefully decorated, fresh-cooked breakfast, friendly personnel. Convenient to so much of historic Bogota. My only suggestion would be to get a room away from the elevator. The motors for the elevator are incredibly loud.
Front lobby
Restaurant area
Stayed 3 nights in Apr 2023

4/10 Poor

Kamran

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It isn’t a very nice hotel. The elevator was not working. The staff doesn’t speak English at all. And it is quite noisy

10/10 Excellent

Spencer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable family friendly hotel with good brekk

This was one of the better inexpensive hotels I've stayed at. Decent beds, enough linens, large room. It was quiet most nights as we were at the end of the hall, but once someone stayed next door, every noise from the hallway came under the door. So bring a noise machine! The staff at the restaurant were the best part, they were friendly, kind, and flexible. Included breakfasts were simple but a few nice options and nice Americanos. Location worked well for us as we wanted to walk around and sight see. We rarely feel unsafe generally when we're traveling but we felt comfortable walking around in a group or alone up til 9-10pm at night (we didn't go out past that!)
Stayed 6 nights in Jan 2023

6/10 Okay

Michael P

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff were lovely. Breakfast was good. The hotel is in a great location for seeing sights. The bed and pillows were the most uncomfortable I have ever slept in. Very, very hard.
Stayed 3 nights in Jan 2023

10/10 Excellent

FERMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel really make the difference, they are all very kind and willing to help. The owner is a very interesting person to talk to. I am very bad with names, but I think it's Eddy, always go the extra mile to help. It is a hotel museum, it is filled with arts which make it different from any others.

10/10 Excellent

HEATHER

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Unique property in a great location for accessing La Candelaria. Quiet rooms at back and great help from staff. Great breakfast included.

6/10 Okay

Jervice O.

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend, if it’s in autumn or winter that you not book for this property. There was a problem with the heated water when I was there and no heater was provided. Consequently, I had to deal with cold showers and a constantly cold room due to cold air permeating the room even though the windows were closed. Finally, the WiFi could have been better, as it had a habit of constantly buffering every few minutes. Otherwise everything was great.

2/10 Terrible

William

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are very cold. There is no way of heating the rooms. Also, the shower and water were lukewarm at best. So you get to take cold showers and then stay in cold rooms. I personally would never stay in this hotel again.
Stayed 8 nights in Sep 2022

10/10 Excellent

Diana

Liked: Property conditions & facilities, room comfort

Love it!!

It was a rough beginning because I didn't realize there wouldn't be any heating system and so I was cold the first night. But the front desk gentlemen that works the late afternoon/evening shift went above and beyond to make my accommodations at pleasant as possible by checking up on me and my needs. He was very friendly and personable even though we had a language barrier. It was his work ethics that made me write this great review. The room was extremely spacious on the 6th floor. I had a great view. I also had a little side room with an extra bed. The bathroom was well kept. Great beddings and even came with a fridge and a couch area! I do must warn you. Every morning, staying at 6am, you can hear the ladies downstairs and the cafe. Is pretty apparent. So if you're a light sleeper, being eat plugs. Not so much street sounds which I'm surprised. Location is extremely convenient and safe. I recommend this place. I would stay here again if and when I come back to visit Bogota!!!!
Stayed 2 nights in Aug 2022

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Piedad

Traveled with family
Disliked: Cleanliness, staff & service, amenities
I like that the property offers free breakfast and it’s walking distance to many landmarks but they have to be specific that it’s not the most scenic and safe location. It’s in the old historic district.
Stayed 4 nights in Aug 2022

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities

Good budget option

We liked most things about the hotel. It was a good price and located near many attractions. The staff were friendly, and the decor was cool. However, there was a lot of street noise at night since it's in a busy part of town, and we didn't have hot water.
Stayed 1 night in Mar 2022

6/10 Okay

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Liked staff, room...a LOT of street noise!
Stayed 5 nights in Feb 2022

10/10 Excellent

Harrison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. The area is a fun place to walk, especially on Sunday when everyone is out. The hotel has some cool history that the front door man shared. It's quiet and breakfast is cooked for you instead of a buffet which is really good but don't be in a hurry. Room was clean and fairly new.
Stayed 1 night in Feb 2022

10/10 Excellent

Carlo den

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Beautiful pieces of art p, big rooms and super friendly staff. Wil come back to this hotel. Location is perfect to see the city highlights.
Stayed 3 nights in Jan 2022

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to explore from

Great location great staff great old building location is great as well only down side is the bed are very hard
Stayed 3 nights in Nov 2021

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff, big room and great location

We stayed 2 nights in this hotel. Some facilities like elevator are a little bit old. We were probably the only 2 guests in there so enjoyed some kinds of VIP service. The staff are nice even though they couldn't understand much of English. We used Google Translator a lot. The room is big and neat. It was a little bit cool as there is no heating in it. It was not a big problem for us. The staff were very helpful and tried to cater us well. Hotel location is close to the center of old town so walkable to the Golden Museum, Plaza Bolivia, etc. We enjoyed our stay.
Stayed 2 nights in Dec 2020

2/10 Terrible

Jerry Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities

Great value!

The location is great, our room was huge, and the hotel staff was extremely nice and helpful. No safe in the room, if that is a concern, but there is one in the lobby. You just have to ask.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

reat location, great staff

This is a great Hotel in the La Candelaria area - a few mins walk from the main pedestrianised calle 7 street with the main square and gold museum in one direction and the student area and the old part in the other direction. Felt very safe, room very large with massive comfortable bed. Staff really helpful with suggestions of what to do and allowing us a late check out before our flight back to england. good breakfast as well
Stayed 2 nights in Feb 2020

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great service and amazing coffee!!

We stayed for two nights in a room at the front of the hotel, it was extremely noisey so we asked to move and this was done whilst we had our breakfast with no fuss or bother and the second night was perfectly quiet, the hotel is clean and the breakfast ample plus the coffee was the best I had tasted in Bogota if not Colombia so thank you!
Stayed 2 nights in Jan 2020