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Hotel Grand Park

3.5 star property

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Photo gallery for Hotel Grand Park

Indoor pool
Interior entrance
Lounge
Aerial view
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet friendly

Explore the area

Map
Carrera 5 No 23-34, Bogotá, Distrito Capital, 110311
  • Plaza de Bolívar
    ‪19 min walk‬
  • Monserrate
    ‪32 min walk‬
  • Corferias Bogota
    ‪5 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪17 min drive‬

Room options

View all photos for Family Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Family Suite

  • 506 sq ft
  • City view
  • Sleeps 2
  • 4 Large Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double or Twin Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Triple Room

  • 259 sq ft
  • City view
  • Sleeps 2
  • 3 Large Twin Beds

View all photos for Presidential Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

  • 179 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

  • 259 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double or Twin Room

  • 259 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

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4.6 out of 5, Wonderful, (263)
$42 nightly
The price was $49
The price is $42 total
All taxes and fees included in total
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About this property

Hotel Grand Park

3.5-star hotel in Santa Fe
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a swim-up bar, and a snack bar/deli are onsite.
Hotel Grand Park offers 152 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Thai massages, facials, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to an indoor pool, Hotel Grand Park provides a health club and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and multilingual staff.

Hotel Grand Park is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
La Terraza - This restaurant specializes in Latin American cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: COP 25,000 per person
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Changing table
  • Highchair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (2,153 square feet of space)

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Thai massages
  • Treatment room
  • Turkish bath

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Chef service
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 53550 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 87500.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 25000 per person
  • Pet fee: COP 53550 per pet, per night
  • Rollaway bed fee: COP 87500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Grand Park Bogotá
Hotel Grand Park Bogota
Hotel Grand Park Bogotá
Grand Park Bogotá
Hotel Hotel Grand Park Bogotá
Bogotá Hotel Grand Park Hotel
Grand Park
Hotel Hotel Grand Park
Hotel Grand Park Hotel
Hotel Grand Park Bogotá
Hotel Grand Park Hotel Bogotá

Hotel Grand Park Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 207 out of 428 reviews
Rating 8 - Good. 115 out of 428 reviews
Rating 6 - Okay. 64 out of 428 reviews
Rating 4 - Poor. 21 out of 428 reviews
Rating 2 - Terrible. 21 out of 428 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Salatiel

Liked: Cleanliness, staff & service
Well situated in Bogota, trance room, clean, but there weren’t AC and there was at lot of traffic noise
Stayed 1 night in Feb 2025

6/10 Okay

George

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Honestly, the location was central, so it was easy to get around, but the bed was super hard. The pillow wasn’t any better. I was on the fifth floor right next to the canopy so when it rained, it was extremely noisy and you couldn’t sleep it was it extremely cold outside, but I was surprised that there was no climate control inside the room. Overall, it wasn’t that expensive so I guess I shouldn’t complain too much. Lastly, when I checked in, there were no towels in the room so I had to request for towels twice.
Stayed 2 nights in Feb 2025

6/10 Okay

Arielle

Liked: Cleanliness, staff & service, amenities
It’s like a mix between a fancy hotel and a motel. The staff is nice & the common areas are pretty but they paid little attention to the actual rooms. The “deluxe” room is definitely not the advertised size. It’s a standard room that they crammed a king size bed in, there’s not even room for side tables. The room has no bath mat towels, no lotion, not even a glass for drinking water. Queen sized pillows on a king size bed. The noise from the street can be overwhelming if you’re trying to rest. The pool area gets very crowded and noisy as they do day passes. They did not honor the “free early check-in” listed on Expedia and then because so many people were checking in at 3pm it took a while. I asked how to book a massage and the receptionist told me go to the bar and the people at the bar told me go to reception so I gave up. The plus side is that the breakfast has a pretty decent variety and everything was tasty. Nice sauna but gets crowded. Overall okay but definitely not impressed. They could make small tweaks to make it much better because the design of the hotel is pretty nice.
Stayed 1 night in Feb 2025

4/10 Poor

Kenny

Disliked: Cleanliness, staff & service, room comfort

You get what you pay for (if you are lucky)

I was booked into a Deluxe room. If that was deluxe I dread to think how bad standard was. It got off to a bad start when Hotels.com said I could check in early. There was no reference to this in the confirmation so I emailed the hotel. They said I could check-in at 11. Excellent. Changed my plans and turned up to be told, “No come back at 3”. After complaining in bad Spanish (no English at reception) I got a room at 1. The room was tiny and just about accommodated a king size bed. The furnishings were cheap and falling apart. I struggled to find a power point. It was cold and there was no temperature control. The blinds wouldn’t shut properly. The traffic noise was really loud. I couldn’t work out how to turn off the strip light in the room and the reception were no help (I ended up taking the keycard out). Breakfast was pretty poor too. Not impressed
Stayed 1 night in Feb 2025

10/10 Excellent

Richard, jannali

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything
Stayed 3 nights in Jan 2025

6/10 Okay

Mariuth Daniela Arboleda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was nice but not a lot of food options
Stayed 11 nights in Jan 2025

10/10 Excellent

Elmi

Stayed 2 nights in Jan 2025

10/10 Excellent

ALEXIS MACIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but no a/c. Loud roosters crowing outside all morning. Construction noise early in the morning made it impossible to sleep.
Stayed 2 nights in Jan 2025

8/10 Good

Milagros

Liked: Cleanliness, staff & service, property conditions & facilities
Cerca de muchas áreas populares,excelente atención. Lamentablemente no se si hacen fiestas privadas los fines de semana o los huéspedes llegan a distintas horas de l noche que no pudimos dormir por el ruido de las personas entrando a las habitaciones y al bajar a recepción bien temprano había música a todo volumen antes de las 6 de la mañana a
Stayed 1 night in Nov 2024

8/10 Good

Maria, Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sedigheh

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff. Great breakfast.
Stayed 5 nights in Dec 2024

8/10 Good

Jorge Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I wasn’t happy about was that the safe in room 7011 was not working.
Stayed 6 nights in Dec 2024

4/10 Poor

Doney

Traveled with group, Traveled with partner, Traveled with family
Liked: Amenities
They didn't give me What I paid, I paid for 2 presidential suits and they give give me just one and the other were horrible, mold a noise, we couldn't sleep at all
Stayed 2 nights in Nov 2024

8/10 Good

Gabe

Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness
noisy. not safe
Stayed 5 nights in Oct 2024

8/10 Good

damion

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great
Stayed 3 nights in Nov 2024

2/10 Terrible

Duban

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not cleaned during the 10 days I was there. They only changed the towels and straightened the sheets. I complained at the reception about the uncleanliness and they cleaned it the next day, but nothing more. I have the photos and I'm going to upload them to Google so that it doesn't happen to anyone else again. (When I told the girl at the reception that my room was very dirty, she replied that it was in accordance with what I paid and that if I wanted any additional service I had to pay more.) It is not worth paying so much for this roadside motel. You can find much better ones for less money with professional people who love their work.
Stayed 10 nights in Nov 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all very kind and helpful ..That helped make my stay awesome. Thanks
Stayed 4 nights in Oct 2024

8/10 Good

Geraldo

Liked: Cleanliness, property conditions & facilities, room comfort
It was good as usual. Wi fi at room 312 was bad. Breakfast in this trip was not as good as back in august but I have to say that girls that run breakfast are on top of everything and deserve to be recognize. The pool is great. Staff is friendly and the location of this property is very special. BTW I been visiting this property way before it changed the name to grand park and I plan to keep staying at it when visiting bogota.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicolas, Miami

Stayed 5 nights in Sep 2024

10/10 Excellent

David

Stayed 3 nights in Sep 2024