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Hotel Grand Park

3.5 star property

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Photo gallery for Hotel Grand Park

Indoor pool
Interior entrance
Interior entrance
Lounge
Aerial view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet friendly
$56
Dec 26 - Dec 27

Explore the area

View in a map
Carrera 5 No 23-34, Bogotá, Distrito Capital, 110311
  • Place, National Library of Colombia
    ‪1 min walk‬
  • Place, Avenida El Dorado
    ‪2 min walk‬
  • Place, Torre Colpatria
    ‪3 min walk‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪16 min drive‬

Room options

View all photos for Double Room Superior

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room Superior

  • 182 sq ft
  • Sleeps 2

View all photos for Twin Room Superior

Premium bedding, pillowtop beds, minibar, in-room safe

Twin Room Superior

  • 312 sq ft
  • Sleeps 2

View all photos for Double Room Deluxe

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room Deluxe

  • 258 sq ft
  • Sleeps 2

View all photos for Twin Room Deluxe

Premium bedding, pillowtop beds, minibar, in-room safe

Twin Room Deluxe

  • 333 sq ft
  • Sleeps 2

View all photos for Triple Room Superior

Premium bedding, pillowtop beds, minibar, in-room safe

Triple Room Superior

  • 516 sq ft
  • Sleeps 3

View all photos for Quadruple Suite Presidential

Premium bedding, pillowtop beds, minibar, in-room safe

Quadruple Suite Presidential

  • 516 sq ft
  • Sleeps 4

View all photos for Suite Presidential

Premium bedding, pillowtop beds, minibar, in-room safe

Suite Presidential

  • 516 sq ft
  • Sleeps 2

View all photos for Suite Junior with View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite Junior with View

  • 516 sq ft
  • Sleeps 2

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

  • 179 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Double or Twin Room

7.0 out of 10
Good
(4 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

  • 259 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double or Twin Room

  • 259 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Triple Room

  • 259 sq ft
  • City view
  • Sleeps 2
  • 3 Large Twin Beds

View all photos for Family Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Family Suite

  • 506 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 4 Large Twin Beds

View all photos for Presidential Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite

8.0 out of 10
Very good
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Grand Park

3.5-star hotel in Santa Fe
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a swim-up bar, and a snack bar/deli are onsite.
Hotel Grand Park offers 152 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Thai massages, facials, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to an indoor pool, Hotel Grand Park provides a health club and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and multilingual staff.

Hotel Grand Park is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
La Terraza - This restaurant specializes in Latin American cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: COP 25,000 per person
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Changing table
  • High chair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (2,153 square feet of space)

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Thai massages
  • Treatment room
  • Turkish bath

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Chef service
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 53550 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 87500.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 25000 per person
  • Pet fee: COP 53550 per pet, per night
  • Rollaway bed fee: COP 87500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Grand Park Bogotá
Hotel Grand Park Bogota
Hotel Grand Park Bogotá
Grand Park Bogotá
Hotel Hotel Grand Park Bogotá
Bogotá Hotel Grand Park Hotel
Grand Park
Hotel Hotel Grand Park
Hotel Grand Park Hotel
Hotel Grand Park Bogotá
Hotel Grand Park Hotel Bogotá

Hotel Grand Park Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 230 out of 475 reviews
Rating 8 - Good. 127 out of 475 reviews
Rating 6 - Okay. 69 out of 475 reviews
Rating 4 - Poor. 24 out of 475 reviews
Rating 2 - Terrible. 25 out of 475 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Stayed 2 nights in Aug 2025

6/10 Okay

Luisa

Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just great !!!

I liked everything I felt safe they gave me good service pleasant hotel I can't say anything bad because I enjoyed everything very much
Stayed 5 nights in Jul 2025

8/10 Good

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Daniel

Stayed 1 night in Jul 2025

4/10 Poor

Ryan Lance

Disliked: Staff & service
Thoroughly frustrated at this place. The hotel itself was not too bad, however I experienced the worst service from the upper management. I was coming from Argentina to which my flight was delayed 1 day for 2 separate rooms. Yes, the rooms were booked non refundable, but we had every intention of staying there. The day we arrived, we checked in at around 7pm, and we checked out at 6am. I asked to speak with a manager, which none was available. And that regardless Expedia would have to make contact. I asked Expedia to ask the hotel to please refund 1 night for each reservation. The hotel refused and Expedia apologized. I attempted to email the hotel directly. No response. In my last direct contact with the hotel, they acknowledged that they were not going to respond to my message with "buen dias" which is good day. I come to Bogota quite often, and I emailed them that when I come again for a week's stay if they can just add 2 more nights of the lot reservation. All they did was ensure my dissatisfaction by not working out a solution with me, and now I will never stay at their hotel again. The hotel is adequate and the food and drinks are inexpensive, but so are another 100 hotels in the area.
Stayed 2 nights in May 2025

10/10 Excellent

Luis Alberto

Stayed 3 nights in Jun 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice and friendly. Someone on staff knew english on every shift. The pool was great as well was the frinks and food. Room was great besides the noise from constant traffic at all hours of the night. I think if i had a room not overlooking the street it would have been fine but the first night was kinda restless due to the noise. No fridge or microwave. I ended up getting a fridge by asking the front desk for one because i needed it. I would stay again as long as i had a different room.
Stayed 6 nights in May 2025

6/10 Okay

Natalie

Liked: Property conditions & facilities
Not the best place to stay or clean. And the taxi they recommended me, charged me extra which was more than the usual trip with a hotel taxi.
Stayed 1 night in May 2025

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, comfortable room and friendly service
Stayed 8 nights in May 2025

8/10 Good

Sam

Liked: Cleanliness, amenities, property conditions & facilities
Buen lugar para quedarse.
Stayed 1 night in May 2025

10/10 Excellent

alan

Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Rissolys

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Kymberly, Philadelphia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Presidential king room extremely hot Same breakfast everyday No amenities Nothing in a presidential refrigerator water had to be paid for
Stayed 4 nights in Apr 2025

10/10 Excellent

seqzane

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is the internet. It does not work in the rooms.
Stayed 1 night in Apr 2025

8/10 Good

Craig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Criag

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Gabe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

alan

Disliked: Room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
It was ok. Bed was comfortable. Nothing outstanding. Pool had a lot of.kids and smelled strongly of chlorine.
Stayed 1 night in Mar 2025

8/10 Good

yang

Stayed 6 nights in Feb 2025

6/10 Okay

Gerard

Stayed 7 nights in Mar 2025

8/10 Good

Heidi

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel does not have AC. The windows are open to keep the room cool however, you can hear every car, dog or person going by. The pool looks nice and is heated. It can get very loud which is expected. Breakfast was good. Hotel staff advised against walking due to "lonely" streets. There are pockets of streets that look dangerous with drugs and prostitution. We ended up using Uber to get everywhere even if it was just a few minutes walk away. It's quite close to everything, grocery store, coffee, hot chocolate and cheese, Botero, Gold Museum, Fruit Market, and Monserrate.
Stayed 2 nights in Mar 2025