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Casa Dann Carlton Hotel & Spa

4.5 star property

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Photo gallery for Casa Dann Carlton Hotel & Spa

Indoor pool, open 9:00 AM to 6:00 PM, sun loungers
Property video
Free daily full breakfast
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
$104
Mar 20 - Mar 21

Explore the area

View in a map
Calle 93B N° 19-44, Bogotá, Distrito Capital, 110221
  • Place, Virrey Park
    ‪10 min walk‬
  • Place, Consulate General of Spain
    ‪10 min walk‬
  • Place, 93 Park
    ‪10 min walk‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(116 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Down comforters, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(5 reviews)
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Down comforters, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(57 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room

Down comforters, minibar, in-room safe, desk

Executive Room

9.8 out of 10
Exceptional
(10 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Down comforters, minibar, in-room safe, desk

Luxury Suite

  • 1292 sq ft
  • 5 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Torre Standard King)

Standard Room (Torre Standard King) | Down comforters, minibar, in-room safe, desk

Standard Room (Torre Standard King)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

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Hotel Dann Carlton Bogota
  • Breakfast included
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  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,000 reviews
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About this property

Casa Dann Carlton Hotel & Spa

4.5-star hotel in Chicó
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Casa Dann Carlton Hotel & Spa offers 327 accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

Elixia Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Casa Dann Carlton Hotel & Spa features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 581 square feet (54 square meters) include a conference center. This luxury hotel also offers a fitness center, spa services, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary covered self parking is available on site.

Casa Dann Carlton Hotel & Spa is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.
La Trattoria - This restaurant serves breakfast only.
Mediterraneo - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Trattoria
  • Mediterraneo

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (581 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Fitness facility

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 36 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 24 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Casa Carlton
Casa Dann Carlton
Casa Dann Carlton Bogota
Casa Dann Carlton Hotel
Casa Dann Carlton Hotel Bogota
Hotel Casa Dann Carlton
Casa Dann Carlton Hotel And Spa
Casa Dann Carlton Hotel Bogotá
Casa Dann Carlton Hotel
Casa Dann Carlton Bogotá
Casa Dann Carlton
Bogotá Casa Dann Carlton Hotel & Spa Hotel
Casa Dann Carlton Hotel & Spa Bogotá
Casa Dann Carlton Hotel Spa
Hotel Casa Dann Carlton Hotel & Spa Bogotá
Hotel Casa Dann Carlton Hotel & Spa
Casa Dann Carlton Hotel Spa
Casa Dann Carlton & Spa Bogota
Casa Dann Carlton Hotel & Spa Hotel
Casa Dann Carlton Hotel & Spa Bogotá
Casa Dann Carlton Hotel & Spa Hotel Bogotá

Casa Dann Carlton Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1236 out of 1627 reviews
Rating 8 - Good. 210 out of 1627 reviews
Rating 6 - Okay. 85 out of 1627 reviews
Rating 4 - Poor. 39 out of 1627 reviews
Rating 2 - Terrible. 57 out of 1627 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jorge, Chateauguay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place... is a traditional upscale hotel in a very nice area which has not lost its charm andnis always a beautiful location if looking to spend nocendays around the city
Stayed 2 nights in Dec 2025

8/10 Good

Ivan

Business traveler
Liked: Cleanliness, staff & service, amenities
Frecuento el hotel y hace unos meses presente una queja sugerencia de un problema que siempre se me presenta en el Checkout. Es común que uno quiera permanecer FUERA DE LA HABITACION con la cuenta abierta para poder cargar consumos por razones de negocios dentro del hotel. Bebidas, comida, etc. ya que la estancia en el Lobby o en la zona del Spa deriva la posibilidad de seguir consumiendo una vez que sale el huesped de la habitación. Sin embargo, cuando esto se presenta el staff de recepción no sabe que hacer. Si el huesped da aviso del Checkout, cierran la cuenta y es un problema para los centros de consumo cargar los servicios. Lo he reportado numerosas veces y sigue sin corregirse. POR CORTESÍA, avisé que ya había salido de la habitación como 12.45 PM (en realidad sali desde las 9.30 AM) me pidieron las llaves de la habitación y cerraron la cuenta, restaurante NO PUDO cargar la comida de negocios que tuvimos, salen corriendo que no está el huesped registrado a pesar de que uno gira las indicaciones respectivas. Todo hotel de primera clase no tiene este problema en las cadenas internacionales.
Stayed 1 night in Dec 2025

10/10 Excellent

Chad

Stayed 1 night in Dec 2025

10/10 Excellent

Alejandra

Stayed 1 night in Dec 2025

8/10 Good

Andres

Stayed 5 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

Chad

Stayed 1 night in Dec 2025

6/10 Okay

Paula

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was to the top EXCEPT they gave us a room on the third floor. We didn’t know the reason but there was a very bad trash smell/odor throughout the floor hall. We addressed with the concierge but besides air freshener, the smell stayed the whole time
Stayed 4 nights in Dec 2025

10/10 Excellent

ANA

Stayed 7 nights in Nov 2025

10/10 Excellent

PATRICIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 1 night in Dec 2025

4/10 Poor

JAVIER

Liked: Cleanliness, staff & service, amenities
Front desk is a terrible, they are not a help
Stayed 1 night in Dec 2025

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious and complete breakfast menu ! The staff was always super friendly, will use it again in the future.
Stayed 4 nights in Dec 2025

10/10 Excellent

Roberto

Stayed 3 nights in Dec 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff was super friendly, the breakfast is absolutely amazing and the best part of the entire hotel is the spa however it’s important to mention that the hot tub is not really hot it’s more of a lukewarm cold hot tub. The water spout features around the pool do not work. The property is in dire need of updates including their beds super uncomfortable. But aside from that it is a good property
Stayed 2 nights in Dec 2025

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Nov 2025

10/10 Excellent

Callum

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff was great facilities are awesome. Thank you so much.
Stayed 1 night in Nov 2025

6/10 Okay

Luis

Stayed 2 nights in Dec 2025

6/10 Okay

Nelson, Jackson

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
I would have rated this stay 5 stars because the breakfast is excellent, and the gym and pool are truly amazing. The suite I stayed in was very spacious and I really liked it. However, the property is starting to show its age, and the thermostat in my room wasn’t working properly. Unfortunately, it couldn’t be fixed during my stay, and I was given a stand fan as a workaround. This impacted the overall comfort, so I’m leaving an average rating.
Stayed 7 nights in Sep 2025

10/10 Excellent

Avi

Stayed 2 nights in Dec 2025

10/10 Excellent

David Patrick Glyn

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities, staff and food.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ricardo

Stayed 1 night in Nov 2025

10/10 Excellent

julio luis

Stayed 3 nights in Nov 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel staff is rude. Not a good place to stay for business travelers.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hyun Young

Stayed 3 nights in Nov 2025