The water didn't drain from the tub when taking a shower, the Continental breakfast was only cereal (no knowledge of how often it is change, didn't look like other enough), muffins, hard bagels, juice; it was not the usual Continental breakfast, asked for more towels and was asked why I needed extra towels (we had a 2 night stay), anytime reception, had to call, the shower liner was mildewed and the shower head was dirty