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Country Inn & Suites by Radisson, Bloomington-Normal West, IL

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Exterior
Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes
Free daily self-serve breakfast
Indoor pool
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Pet friendly
  • Laundry
$76
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
923 Maple Hill Rd, Bloomington, IL, 61704
  • Place, Bloomington-Normal Factory Stores
    ‪15 min walk‬
  • Place, Bloomington Center for the Performing Arts
    ‪4 min drive‬
  • Place, Illinois Wesleyan University
    ‪4 min drive‬
  • Airport, Bloomington, IL (BMI-Central Illinois Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • 384 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(14 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(50 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Country Inn & Suites by Radisson, Bloomington-Normal Airport, IL

About this property

Country Inn & Suites by Radisson, Bloomington-Normal West, IL

Bloomington hotel close to Bloomington-Normal Factory Stores
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite. Weekly housekeeping is available.
Country Inn & Suites by Radisson, Bloomington-Normal West, IL offers 63 accommodations with complimentary newspapers and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Country Inn & Suites by Radisson, Bloomington-Normal West, IL features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Country Inn & Suites by Radisson, Bloomington-Normal West, IL is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlson Normal
Country Carlson Bloomington Normal West
Country Inn Carlson Bloomington Normal West
Inn Carlson Normal
Country Inn Carlson Normal West
Country Carlson Normal West
Country Inn Suites by Radisson Bloomington Normal West IL

Country Inn & Suites by Radisson, Bloomington-Normal West, IL Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 314 out of 1006 reviews
Rating 8 - Good. 284 out of 1006 reviews
Rating 6 - Okay. 192 out of 1006 reviews
Rating 4 - Poor. 128 out of 1006 reviews
Rating 2 - Terrible. 88 out of 1006 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Velina

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Liked: Staff & service
Best thing I can say is it's cheaper than Holiday Inn Express. Sometimes it's worth it to spend a few dollars more
Stayed 1 night in Aug 2025

10/10 Excellent

LYNDA K

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. We had our dog with us and we were especially happy with how nice this dog friendly hotel was in cleanliness and atmosphere.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

A perfectly nice hotel

The staff were very nice but maybe understaffed (splitting time between front desk and breakfast service). The hotel was in the middle of a renew and not everything matched, but it was all clean and comfortable!
Stayed 1 night in Aug 2025

10/10 Excellent

WILLIAM P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal for price

Hotel was very nice. Room was in great shape. Looked like they had done some remodeling. Breakfast was good. Overall good deal for the money.
Stayed 1 night in Aug 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveling through.

Food was Ok.
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Traveled with family and small children, Traveled with family
The whole hotel smelled like weed. Staff was outside smoking a lot, but were friendly when they were actually working behind the desk. Trash all over the hallways. Pool was gross and dirty. It was also freezing. Fine for somewhere to sleep while passing through. Would not recommend overall; spend the extra $30 and stay at one of the other hotels on the same road.
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was ok. Bathroom faucet in our room was not attached to sink. Waited at least 10 minutes for a staff person to finish smoking so I could check-in (the sign on the counter stated helping other customers!) But she was very friendly once present. Room was clean!
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant accommodations and staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

chris

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
When we arrived we checked in presented id and card, we were given our keys ant told our room number. When we returned with our bags we were finally told tat ther was an elevator and that was the only words that were spoken to us. We were not told about breakfast, no information about pool hours, nothing, The elevator creaked and jerked so we declined to use it again, Our room was old, there were chips and holes in the walls, the cabinets were broken and there was hair in the bathtub. We have stayed in several Country Inns but this one was by far the worst one.
Stayed 1 night in Aug 2025

2/10 Terrible

Sam

Stayed 1 night in May 2025

6/10 Okay

Jay

Liked: Cleanliness, room comfort

Not a good stay

The Refrigerator did not work causing storage issues for my wife’s expensive diabetes medication. Also, the exhaust fan in the bathroom was broken. The staff seems to not really care saying they would let maintenance know. The pool was also not available either.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
It was suitable for what we needed
Stayed 1 night in Jul 2025

6/10 Okay

Cindy, Ramsey

Liked: Cleanliness, staff & service, property conditions & facilities
It was an okay stopover. Room was nice but the bed and pillows were not comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Patricia

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Don't stay here until remodeling is finished.

The hotel is remodeling, but that was never mentioned on their website or when I reserve the room. The pool was closed. The park lot torn up. Worst of all the mattress was so bad, making someone roll to the middle as soon as I laid down. I told the receptionist about a light out on my bedstand. She said she would come up but never came up to the room. The faucet in the shower would only run cold water. I turned it off and turned it back on, then it would only run hot water. Very frustrating.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean location stop for our roadtrip
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay as we continued our cross country road trip.
Stayed 1 night in Jul 2025

6/10 Okay

Susan

Disliked: Cleanliness

Won't stay again, dirty room

Housekeeping didnt vacuum our room after the last guests, noticeable crumbs on the floor and cough syrup cup on the floor behind the door. Tv didn't work, wouldn't connect to internet and no standard channels. Front desk never came to help.
Stayed 1 night in Jul 2025

6/10 Okay

Ron and Risie

Traveled with family
Lamp in first room not working so had to move because no maintainance on Sunday. Toilet not level and moves when used. Pool empty and in process of repairs. Bedside lamp in second room did not work either but we just left it. Looks like they are trying to upgrade but just covering up and not fixing issues. Feels tired and outdated. Staff very friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Volleyball Trip

Granddaughter playing in USA 17u volleyball championship in Madison, Wisconsin.
Stayed 1 night in Jul 2025

2/10 Terrible

Michael, Thiensville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool closed. Halls dirty. Room wasn’t thoroughly cleaned. No toilet paper holder. Vents dirty. All not as advertised.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Traveled with family
Liked: Staff & service, amenities
We stayed for a night passing through. The room was great. It was newly renovated and there was plenty of room for 2 adults, 2 kids and 2 small dogs. They are in the process of renovating which would bother some people but it’s part of business. This was a great value for the price.
Stayed 1 night in Jul 2025