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Comfort Inn New River

2.5 star property

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Photo gallery for Comfort Inn New River

Premium bedding, desk, iron/ironing board, cribs/infant beds
Lobby
Fitness facility
Lobby
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
$110
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
801 Mall Road, Fayetteville, WV, 25901
  • Place, Russell Mathews Park
    ‪2 min drive‬
  • Place, Fayette Theater
    ‪4 min drive‬
  • Place, New River Gorge Bridge
    ‪6 min drive‬
  • Airport, Beckley, WV (BKW-Raleigh County Memorial)
    ‪30 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, iron/ironing board, cribs/infant beds

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn New River

Fayetteville hotel with free breakfast
A fitness center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Comfort Inn New River offers 67 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite self parking is complimentary.

Comfort Inn New River is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.00 per night
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn New River
Comfort Inn New River Motel
Comfort Inn New River Motel Oak Hill
Comfort Inn New River Oak Hill
Comfort Inn New River Motel Fayetteville
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Comfort Inn New River Hotel Fayetteville

Reviews

Comfort Inn New River Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 449 out of 1007 reviews
Rating 8 - Good. 348 out of 1007 reviews
Rating 6 - Okay. 126 out of 1007 reviews
Rating 4 - Poor. 57 out of 1007 reviews
Rating 2 - Terrible. 27 out of 1007 reviews

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and loved the bed
Stayed 2 nights in Jun 2025

6/10 Okay

Shannan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Pool was closed, random people entered our room at 1am, AC making high humming sound.
Stayed 2 nights in Aug 2025

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets were slightly stained with suboptimal continental breakfast but room was clean with friendly front desk service. Appropriate for an overnight stay at New River Gorge NP.
Stayed 1 night in Aug 2025

4/10 Poor

Ralph

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the pool was closed, no pets or alcohol was allowed. None of this was on web site
Stayed 2 nights in Aug 2025

6/10 Okay

Luis

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was okay…nothing special, but it served its purpose. It was relatively clean and comfortable enough for a short stay. Breakfast was also just okay. There were a few options, but nothing stood out. It would’ve been nice to see a bit more variety, especially healthier choices. Overall, it was an average stay. Not bad, but not particularly memorable either.
Stayed 1 night in Aug 2025

10/10 Excellent

Lily

Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Teresa

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

They gave us a plunger!

The air conditioning was really loud and luke cool at best. The tub didnt drain so you ended up standing in ankle deep water and the bathroom fan did not work. We did go to the front desk and they gave us a plunger for the tub and told us to turn the AC down to 67! (We already had it set at 68.) We did check out a day early and no refund was given.
Stayed 3 nights in Jul 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Katie

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We decided to break up our drive home from vacation and this was the halfway point. No issues with our stay and e writhing went as expected.
Stayed 1 night in Jul 2025

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room and bathroom too small Beds were comfy We had to move 3 times in 2 nights! Staff was friendly
Stayed 2 nights in Jul 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convienient for New River Gorge. But is not walking distance to any restaurants
Stayed 2 nights in Jul 2025

4/10 Poor

Shirley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, you drive up to pot holes and overgrown weeds. The staff is in street clothes. Not a single staff member had a name tag or anything identifying them as an employee. At check in, there was a sign stating the pool was closed. According to the staff it has been closed for 3 years. The room was ok, but I wouldn't use the hair dryer because the cord was brown. The view from the back was a storage container and shopping carts.
Stayed 3 nights in Jul 2025

6/10 Okay

Debra

Liked: Cleanliness, staff & service
Website says there’s an outdoor pool. It has been closed a long time. No plans to reopen The website needs changed to reflect that.
Stayed 1 night in Jul 2025

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities
would go there again
Stayed 1 night in Jul 2025

6/10 Okay

Christina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
There was a Dank mildew smell in the room. I took an oil air freshener out of the hallway and brought it in The room to mask the smell. We only stayed one night and this was the best stay of all our stays in the state. The front desk member was a married younger than me(47) woman and is to be commended for her service and hospitality. She was a delight and glad to advise us on things to do and best ways to get places. Just a very nice woman.
Stayed 1 night in Jul 2025

10/10 Excellent

Joey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and comfortable - close to dining and New River activities.
Stayed 1 night in Jul 2025

4/10 Poor

Megan

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They say the pool is "under construction." But it sure looks run down and like it will never open again. Nice enough hotel for the area, but they should not advertising having a pool.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
The service was good and overall the hotel was generally clean. The inclusion of a pool as an amenity is false - the pool has apparently been closed for maintenance for 3 years. Our room also felt damp and smelled very strange.
Stayed 1 night in Jul 2025

8/10 Good

Matt

Traveled with family
The staff at the front desk goes very, very helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth, Smyrna

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, good price and close to everything we wanted to do. Nice breakfast selection in the morning. Very friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

Jeung

Traveled with family
Not bad
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025