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Aparthotel

Hidden Ridge Resort

3.5 star property

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Photo gallery for Hidden Ridge Resort

Terrace/patio
Lobby sitting area
Exterior
Lobby sitting area
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Laundry
$179
includes taxes & fees
Mar 1 - Mar 2

Explore the area

View in a map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪8 min walk‬
  • Place, Banff National Park Information Centre
    ‪4 min drive‬

Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room | Flat-screen TV, DVD player

Premier Loft (2 Bedroom Condo - with Game room)

  • 950 sq ft
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Premier Condo (2 Bedroom Loft- 4 Q)

  • 850 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen | Fridge, oven, stovetop, dishwasher

Premier Condo, 2 Bedrooms (Loft)

  • 850 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom

  • 474 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Queen Bed

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft) | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 680 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About this property

Hidden Ridge Resort

Aparthotel in Tunnel Mountain District
A sauna, coffee/tea in a common area, and concierge services are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences like a sofa bed and a coffee/tea maker.
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hidden Ridge Resort features 2 hot tubs and a sauna. Wireless Internet access is complimentary. This hot springs aparthotel also offers barbecue grills, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hidden Ridge Resort is a smoke-free property.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 50 lbs per pet)
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2490 out of 4887 reviews
Rating 8 - Good. 1505 out of 4887 reviews
Rating 6 - Okay. 567 out of 4887 reviews
Rating 4 - Poor. 222 out of 4887 reviews
Rating 2 - Terrible. 103 out of 4887 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yan Ning

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rome is clean, the staff are nice, and the hot tube is wonderful.
Stayed 1 night in Nov 2025

2/10 Terrible

Erin

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely not what we were expecting. It’s dated, dingy and dark. It stinks of smoke in all the rooms and most things were broken (handrail and stove) We literally checked out shortly after checking in. We found something else!
Stayed 2 nights in Nov 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
I would definitely express the lack of neglect. I understand this is a highly frequented place year round, however, a simple bit of extra time when flipping rooms would go a long way. Along the baseboard heaters, I discovered garbage wrappers, an Advil tablet, and a pair of dirty used socks behind the couch from a previous person who stayed in the room before I had. I also had every intention on enjoying the hot tub area while following the rules of “no drinking, music or loud noise in the hot tub area.” It’s unfortunate that the rules didn’t apply to everyone. I wasn’t able to enjoy a late night dip seeing as a group of aboiut 7-8 people were doing Jell-O shots, occasionally drowning, blasting music and deciding who was going to drive to town for more drinks depending on who had the least amount of alcohol to drink. All on a Monday at 8 pm. Reluctant to ever stay here again, maybe take your friends and/or family to a better reputable “resort”.
Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Great
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Stayed 1 night in Nov 2025

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

bruce

Stayed 2 nights in Nov 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Everything was great except we had a leak from our ceiling coming from the upstairs and it wasn't fixed until after we left
Stayed 5 nights in Nov 2025

6/10 Okay

Jody

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The outdoor hot tub with mountain views are amazing! The place was clean, loved the free bus passes and fire wood for your very own personal fireplace. We love the BBQs and kitchenette and also didn’t mind the 15 min walk into town. They even had free hot chocolate provided for your enjoyment out by the fireplace. Unfortunately, the hot pools were very crowded even during off season in November. The only other major complaint is the sound quality between suites. We could hear EVERYTHING! If your a light sleeper and value sleep all the extras about this place may deter you. We slept great on days we had quiet neighbours otherwise your at their mercy. We had a couple below us that talked until 3am. Then on our last night stay we had a loud child that literally bounced off the walls starting at 5am-8:30am (ended at 8:30am as that when the pool opened lol) otherwise Hidden Ridge is quite magical.
Stayed 5 nights in Nov 2025

10/10 Excellent

Anna-Marie

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place. Love coming back each year.
Stayed 3 nights in Nov 2025

10/10 Excellent

JENNIELYN

Liked: Cleanliness, amenities, property conditions & facilities
It was cleaned, spacious, everything you need is there and the most amazing part is the pool
Stayed 1 night in Nov 2025

10/10 Excellent

amit

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Nov 2025

10/10 Excellent

Inho

Stayed 1 night in Nov 2025

8/10 Good

Gert

Liked: Cleanliness, amenities
Usually love HR. We’ve stayed here lots. This time was different. Our first room had a blown light bulb, and the heat nor the hot water did not work. We inquired multiple times for maintenance to come inspect our room, and we did have the light fixed but the heat and the hot water was still not working hours later. We ended up being moved to a different room and had limited time to make our restaurant reservation downtown because of this. The new room was smaller but atleast we had hot water and heat. Not the worst deal and I get it - that these things happen. But my question is just how doesn’t house keeping or the staff realize that the issues like this are present before having guests move into these rooms, unpack everything, just to have to move later. We’re definitely going to be back but just wanted to express that this time, I wasn’t overly impressed. The staff were very friendly and accommodating however.
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Nov 2025

6/10 Okay

Francis

Traveled with pets, Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Staff are great but unfortunately ownership of this facility have neglected to maintain the property and each visit is less enjoyable than the last. Such a shame.🙁
Stayed 3 nights in Nov 2025

10/10 Excellent

Jetsun

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, friendly staff, clean rooms
Stayed 2 nights in Nov 2025

8/10 Good

jeongin

Stayed 1 night in Nov 2025

10/10 Excellent

Jill

Stayed 1 night in Nov 2025

6/10 Okay

Melissa

Stayed 5 nights in Nov 2025

10/10 Excellent

Sunjoo

Stayed 1 night in Oct 2025

6/10 Okay

Nathan

Stayed 1 night in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
We got exactly what we paid for.
Stayed 1 night in Nov 2025