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Charltons Banff

3.0 star property

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Photo gallery for Charltons Banff

Lobby
Reception
Exterior
Terrace/patio
Deluxe Room, 2 Queen Beds, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Free WiFi
$101
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪12 min walk‬

Room options

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

Loft Fireplace Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

Loft Fireplace Suite

8.2 out of 10
Very good
(61 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Two Queen Room With Mountain View

  • Sleeps 4

View all photos for Kitchenette Suite - Sleeps Four

Kitchenette Suite - Sleeps Four | Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suite - Sleeps Four

8.4 out of 10
Very good
(24 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • 27 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Loft Suites

  • Sleeps 2

Kitchenette Suite

  • Sleeps 4

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior King Suite With Sofa Bed-Non-Smoking

  • Sleeps 3

View all photos for Kitchenette Suites

Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suites

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2

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About this property

Charltons Banff

3-star hotel in Uptown District
This smoke-free hotel features self parking, free use of bicycles, and gas grills. WiFi in public areas is free. Other amenities include a lobby fireplace and a front-desk safe.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Charltons Banff features a terrace, barbecue grills, and a fireplace in the lobby. Wireless Internet access is complimentary. This Banff hotel also offers a front-desk safe and a water dispenser. Onsite parking is available (surcharge), along with a car charging station.

Charltons Banff is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)

Things to do

  • Free bicycle rentals
  • Ski passes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 457 out of 1017 reviews
Rating 8 - Good. 324 out of 1017 reviews
Rating 6 - Okay. 133 out of 1017 reviews
Rating 4 - Poor. 67 out of 1017 reviews
Rating 2 - Terrible. 36 out of 1017 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Graham

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly! Room was fantastic. We are on a long trip and a hotel room is worth it when you can sleep like a log.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Gerald

Stayed 3 nights in Sep 2025

10/10 Excellent

Verne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adrien was great when we checked in! Very nice accommodations and perfect for us! Neil, in the sister hotel of Royal Canadian Lodge, was a GREAT help when we were just moments from not making our Lake Louise tour!!! Great experience!! Highly recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Roger

We asked to change rooms and were accommodated immediately
Stayed 2 nights in Sep 2025

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities
The bed was not very comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Kamaldeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located
Stayed 1 night in Sep 2025

6/10 Okay

Michele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Charged twice carpet looked dirty and inconvenience of having a loft room and washroom downstairs certainly not worth the cost!
Stayed 1 night in Aug 2025

8/10 Good

Craig

Liked: Staff & service, property conditions & facilities
NA
Stayed 2 nights in Aug 2025

6/10 Okay

Jan, Langley

Clean, location is good on Banff Avenue
Stayed 1 night in Aug 2025

6/10 Okay

Modesto

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Ankit

Stayed 2 nights in Jun 2025

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities
Perfect hotel
Stayed 2 nights in Aug 2025

8/10 Good

Cinthya Claricia Montero

Traveled with family and small children
Liked: Staff & service
Great convenient location, close to the main street.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Great value. Highly recommend.
Stayed 1 night in Aug 2025

6/10 Okay

Cecilia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel is in a great location; it was only a 5-10 minute walk to downtown Banff. The front desk staff was friendly and were able to check us in to our room an hour early or so. The kitchenette suite was not very clean unfortunately. While the beds were comfortable, we discovered small stains on the sheets on two of the beds. The floors were very dirty as well, and all of my white socks quickly turned black on the bottom after walking around for a short period. We enjoyed having a kitchenette though, and it was stocked with all we needed. Overall, I wouldn’t stay here again but I did enjoy the location.
Stayed 3 nights in Aug 2025

8/10 Good

Ali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 4 nights in Jun 2025

10/10 Excellent

Emi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Dilbagh

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old property, doesn’t justify the price we paid to stay there, no breakfast option, there’s no pool at this property. You have to walk half naked to next property where the staff was rude next door. Beds are not comfortable, but it was clean property and the room service was great at refilling the toiletries without reminding
Stayed 2 nights in Aug 2025

8/10 Good

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely room, upgraded to a mountain view.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sukhpal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

2/10 Terrible

Denisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Zhanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so happy to find this mini apartment with a room for myself and two separate twin beds for my adult kids who do not like to share. We finally got some rest. And while this hotel doesn’t have the latest modern decor or a fabulous fancy lobby it has everything we needed for comfort. It has wooden floors which we liked less bacteria. It has air conditionin. In the main bedroom it didn’t quite reach but there was a fan that did the job nicely. There was even fruit, water and coffee in the lobby. I truly loved staying her more than in other fancier hotels.
Stayed 1 night in Aug 2025