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Charltons Banff

3.0 star property

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Photo gallery for Charltons Banff

Lobby
Exterior
Reception
Terrace/patio
Deluxe Room, 2 Queen Beds, Mountain View | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Free WiFi
$106
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park Information Centre
    ‪12 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Fireplace Suite

Loft Fireplace Suite | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Loft Fireplace Suite

8.2 out of 10
Very good
(60 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Kitchenette Suite - Sleeps Four

Kitchenette Suite - Sleeps Four | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Kitchenette Suite - Sleeps Four

8.4 out of 10
Very good
(24 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • 27 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, iron/ironing board, free WiFi

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Charltons Banff

3-star hotel in Uptown District
This smoke-free hotel features self parking, free use of bicycles, and gas grills. WiFi in public areas is free. Other amenities include a lobby fireplace and a front-desk safe.
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Charltons Banff features a terrace, barbecue grills, and a fireplace in the lobby. Wireless Internet access is complimentary. This Banff hotel also offers a front-desk safe and a water dispenser. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Charltons Banff is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Free bicycle rentals
  • Ski passes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from March 26 2025 to December 31 2025 (dates subject to change):
  • Recreation facilities
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Reviews

Charltons Banff Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 443 out of 1022 reviews
Rating 8 - Good. 330 out of 1022 reviews
Rating 6 - Okay. 140 out of 1022 reviews
Rating 4 - Poor. 68 out of 1022 reviews
Rating 2 - Terrible. 41 out of 1022 reviews

Reviews

6/10 Okay

Lukas

Stayed 1 night in Apr 2025

4/10 Poor

Robert

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff weren’t available to help us with our luggage upon arrival. The room was not what we had expected based on the pictures, and the room we stayed in was overpriced by quite a fair margin. Our bedroom was up a set of dangerously steep spiral steps while the bathroom was on the main floor. Flooring was old and dirty so we wore our shoes and slippers throughout our stay when in our room. If you love your family don’t let them stay at the Charlton Banff.
Stayed 3 nights in Jul 2025

6/10 Okay

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
One of the towels received was not clean. The warm faucet was broken. The lobby was closed at 10:55 PM even though the listed hours are 11:00 PM
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerold, Missouri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Jul 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to downtown. Staff were awesome! Room very clean, we were happy to find that we were upgraded! Bed and linen very comfy! Highly recommend!
Moraine Lake
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean

Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities
This property is walking distance to restaurants and shops. I would recommend staying here
Stayed 3 nights in Jul 2025

10/10 Excellent

Keeshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is close to downtown, rooms are spacious and clean. Accomodating staff esp the receptionist Adrian!(i hope i got his name right)
Stayed 1 night in Jul 2025

10/10 Excellent

Lori Lee, Humboldt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet area, clean room
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Downtown location. Pay for parking $15 per day. No restaurant available.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kanchana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very good but you have to upgrade the television all the kids like to watch YouTube Thank you
Stayed 1 night in Jul 2025

6/10 Okay

James

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Staff was very helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Banff Stay

The hotel was clean, safe and close walking distance to the main downtown area. There is pay for parking on-site. We stayed in the King suite, perfect for couples. Also enjoyed the outside seating area.
Stayed 5 nights in Jul 2025

8/10 Good

Barb, Port Dover

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and very cute!
Stayed 4 nights in Jun 2025

6/10 Okay

Palak

Disliked: Staff & service, property conditions & facilities
Room was next to laundry, very noisy,
Stayed 2 nights in Jul 2025

8/10 Good

Haruka

Liked: Cleanliness, amenities
There is 3 bed!! It was so nice!! But charged for parking lot and building looks old😅
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Amenities
Room was very comfortably and attractive. Adrian was extremely friendly and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly front desk staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location on Banff Ave. It’s just before all the chaos of the shops, which is great. 10-20 minute walk to all the restaurants, shuttles are close, Bow Valley River trail is walkable. Rooms and bathrooms are large. Only “cons” would be that the rooms surround the parking lot, which amplifies sound and the room decor is quite dated. Beds are very comfortable, however.
Stayed 4 nights in Jun 2025

4/10 Poor

Hardik

Not worth the price
Stayed 1 night in Jun 2025