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Banff Ptarmigan Inn

3.0 star property

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Meeting facility
Reception
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot Tub
  • Bar
  • Air conditioning
  • Pet friendly
$388
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

9.0 out of 10
Wonderful
(34 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

8.8 out of 10
Excellent
(78 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

8.4 out of 10
Very good
(68 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(86 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

8.8 out of 10
Excellent
(88 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

8.4 out of 10
Very good
(27 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

8.6 out of 10
Excellent
(46 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Banff Ptarmigan Inn

Hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Ptarmigan Inn features 2 hot tubs and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1700 square feet (158 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and ski storage. A complimentary area shuttle within 5 kilometers is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Banff Ptarmigan Inn is a smoke-free property.

Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1010 out of 1772 reviews
Rating 8 - Good. 492 out of 1772 reviews
Rating 6 - Okay. 178 out of 1772 reviews
Rating 4 - Poor. 57 out of 1772 reviews
Rating 2 - Terrible. 35 out of 1772 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Meressa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Loved my stay here!
Stayed 6 nights in May 2025

10/10 Excellent

Kristopher

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

8/10 Good

Irish

Stayed 1 night in Jun 2025

8/10 Good

Niky

Stayed 1 night in May 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful from beginning to end. Staff did an excellent job.
Stayed 1 night in May 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location although room size is quite small and not well lighted. Brighter lighting in the room is much preferred personally.
Stayed 2 nights in May 2025

4/10 Poor

anita

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property was unclean and the bathroom fan was broken and noisy .
Stayed 2 nights in May 2025

10/10 Excellent

Shubham

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a week, and definitely would highly recommend it. Nicely located in the heart of downtown, great room service, kind people at the reception and has a rustic charm.
Stayed 6 nights in May 2025

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Great place close to the village great staff!
Stayed 3 nights in May 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all Downtown
Stayed 3 nights in May 2025

8/10 Good

john

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really good location, staff were very helpful and friendly. Only detraction was the loud air conditioner
Stayed 2 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was efficient, friendly, and super helpful. My room was clean and comfortable. Lighting could have been brighter and an arm chair would have a nice addition as I was there for 3 nights.
Stayed 1 night in May 2025

10/10 Excellent

Albe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent. Staff were very accommodating and helped me with a late checkout which was much appreciated. Parking is great and my room was a good size.
Stayed 2 nights in May 2025

4/10 Poor

Melissa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean environment. Unfortunately there was construction we weren’t told about and were travelling with a baby that needed naps during the day. The construction noise was was so loud my husband and I couldn’t hear us speak led alone was our daughter able to nap
Stayed 2 nights in May 2025

10/10 Excellent

Yicong

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and clean facility. It provides free indoor parking. That is important whenever you visit Banff.
Stayed 1 night in May 2025

4/10 Poor

Elaine

Stayed 2 nights in May 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was more than adequate. However, the service from all staff was outstandinAattentive and very helpful) ; and, the food ( and wait staff) at Meatball was excellent.
Stayed 4 nights in May 2025

10/10 Excellent

Micheal Glen

Stayed 1 night in May 2025

8/10 Good

Alvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Joseph

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Caroline

Great location and easy parking! Front desk staff were friendly. Bed was comfortable. When I booked this hotel my main priority was location. I wanted to be very close to downtown. Can’t really get a better spot than this. My only suggestion would be to upgrade the TVs. Would have been nice to connect my Netflix.
Stayed 2 nights in May 2025

8/10 Good

Marsha

Traveled with family
Liked: Cleanliness, amenities
Convenient location. A little outdated, but clean.
Stayed 2 nights in May 2025