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Banff Ptarmigan Inn

3.0 star property

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Snow and ski sports
Meeting facility
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes
Bicycling

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot Tub
  • Bar

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Centre for Arts and Creativity
    ‪12 min walk‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite | Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens | Premium bedding, in-room safe, desk, blackout drapes

Standard Room Two Queens

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Standard Room 1 King

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Balcony

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 2 Queens

  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room. | Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room.

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King | Premium bedding, in-room safe, desk, blackout drapes

Superior Room 1 King

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Banff Ptarmigan Inn

Hotel in Downtown District
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Ptarmigan Inn features 2 hot tubs and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1700 square feet (158 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and ski storage. A complimentary area shuttle within 5 kilometers is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Banff Ptarmigan Inn is a smoke-free property.

Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 987 out of 1727 reviews
Rating 8 - Good. 480 out of 1727 reviews
Rating 6 - Okay. 174 out of 1727 reviews
Rating 4 - Poor. 54 out of 1727 reviews
Rating 2 - Terrible. 32 out of 1727 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the coffee maker hasn’t been cleaned properly, and there’s is no microwave but overall, staffs are friendly and place is clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Stayed 2 nights in Jan 2025

10/10 Excellent

Cinderella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Candice, Toronto

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Arrived 1 elevator broken Hot tub Jets not working at all Alot of walking / maze / very spread out
Stayed 2 nights in Jan 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located property close to everything you need in Banff. Staff very friendly and helpful. Rooms are roomy and comfortable with a fireplace. We enjoyed our stay very much

8/10 Good

Heidi

Liked: Cleanliness, staff & service
We’ve stayed here many times because of the location. Staff are friendly, clean hotel. A bit run down but the rooms are always cozy and comfortable. My only complaint would be the hot tub wasn’t working.
Stayed 4 nights in Jan 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 1 night in Jan 2025

6/10 Okay

Stacey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Kids liked the courtyard Liked the walkability to downtown
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Banff.
Stayed 3 nights in Nov 2024

6/10 Okay

heather

Traveled with family
Had to call maintenance as the heat was not working and to start my room was cold.
Stayed 3 nights in Jan 2025

10/10 Excellent

CHEN-HUNG CHAD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good service, clean room
Stayed 1 night in Jan 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and this was a great choice for our annual family trip. Front desk service was fantastic. Close to everything - will definitely book again!
Stayed 1 night in Dec 2024

10/10 Excellent

Tianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found it to be perfect for a 3 day trip to Banff. It was clean, staff were friendly, the only thing I would say is that I don't think that there was a microwave in our suite which is minor. It is a great budget option for folks looking to visit Banff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Natalka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great breakfast
Stayed 3 nights in Dec 2024

8/10 Good

Domingos F

Traveled with family
Liked: Staff & service
No microwave in room
Stayed 3 nights in Dec 2024

10/10 Excellent

Danie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sidhartha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and great dining options nearby.
Stayed 7 nights in Dec 2024

2/10 Terrible

Makayla

Stayed 3 nights in Dec 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

CHIA-LIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Man Kwong

Stayed 1 night in Jan 2025

4/10 Poor

Hulaina

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Hot tubs are gross, whole place is old and getting run down
Stayed 3 nights in Dec 2024