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The Westin Turtle Bay Resort & Spa, Mauritius

5.0 star property

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Photo gallery for The Westin Turtle Bay Resort & Spa, Mauritius

2 outdoor pools, pool umbrellas, sun loungers
5 restaurants, breakfast, lunch, dinner served; Indian cuisine
Lobby
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All inclusive
  • Bar
  • Breakfast available
  • Gym

Explore the area

Map
Turtle Bay, Balaclava
  • Turtle Bay
    ‪2 min walk‬
  • Turtle Bay Marine Park
    ‪3 min drive‬
  • Trou aux Biches Beach
    ‪10 min drive‬
  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪49 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 678 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Queen Beds

  • 678 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite (Ocean Grand Deluxe)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Ocean Grand Deluxe)

8.0 out of 10
Very good
(1 review)
  • 678 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 678 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 678 sq ft
  • Beach view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 678 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1335 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Family Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Beachfront

Suite, 1 King Bed with Sofa bed, Beachfront | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed with Sofa bed, Beachfront

  • 2099 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1722 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin Turtle Bay Resort & Spa, Mauritius

5-star Balaclava hotel with 5 restaurants
Catch some rays at the beach or spend the day relaxing at The Westin Turtle Bay Resort & Spa, Mauritius's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Housekeeping is available on request.
The Westin Turtle Bay Resort & Spa, Mauritius offers 190 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Balaclava hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Some rates at The Westin Turtle Bay Resort & Spa, Mauritius are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Westin Turtle Bay Resort & Spa, Mauritius you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 5 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking and valet parking are complimentary.

The Westin Turtle Bay Resort & Spa, Mauritius is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Beach Grill - This beachfront theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fusion - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Kangan - This beach restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Mystique - This theme restaurant serves light fare only. Happy hour is offered. Open daily.
Seasonal Tastes - This buffet restaurant serves breakfast and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at The Westin Turtle Bay Resort & Spa, Mauritius are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 to 40 for adults and USD 25 to 40 for children
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Beach Grill
  • Fusion
  • Kangan
  • Mystique
  • Seasonal Tastes

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,037 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25 to 40 for adults, and USD 25 to 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Westin Mauritius Turtle Bay
Westin Mauritius Turtle Bay Resort
Westin Turtle
Westin Turtle Resort
Westin Turtle Bay Resort Mauritius Balaclava
Westin Turtle Bay Resort Mauritius
Westin Turtle Bay Mauritius Balaclava
Westin Turtle Bay Mauritius
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa Mauritius Balaclava
The Grand Mauritian Hotel Balaclava
The Westin Mauritius Turtle Bay Resort Spa
The Westin Turtle Bay Resort Spa Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius Hotel
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
The Westin Turtle Bay Resort & Spa, Mauritius Hotel Balaclava

The Westin Turtle Bay Resort & Spa, Mauritius Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 160 out of 257 reviews
Rating 8 - Good. 73 out of 257 reviews
Rating 6 - Okay. 15 out of 257 reviews
Rating 4 - Poor. 6 out of 257 reviews
Rating 2 - Terrible. 3 out of 257 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

SUKAINA

Liked: Cleanliness, amenities, property conditions & facilities
I recently visited and had a generally pleasant stay. The green space around the property was beautiful, creating a sense of tranquility that was perfect for unwinding. The pool was a standout feature — great for relaxation and very well-maintained. Cleanliness throughout the facility was excellent, and the overall atmosphere was very relaxing. I felt at ease and truly enjoyed the peaceful surroundings. However, the experience wasn’t entirely perfect. The food options and quality were very disappointing, and the layout of the food stations was disorganized and chaotic, making it difficult to navigate. Additionally, the staff didn’t seem particularly eager to help, which was a bit of a letdown. While the setting was wonderful, there are areas that need improvement, particularly when it comes to food and customer service. If you’re a frequent traveler to the Gulf States, you might find this experience underwhelming.
Stayed 10 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful spot to relax. Staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Sharon Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Could not fault the food, drink or staff. Would definitely recommend
Stayed 7 nights in Feb 2025

10/10 Excellent

Bhavinkumar

Stayed 8 nights in Feb 2025

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with the hospitality and kindness from all of the staff, all the food options were great at all restaurants, with something for everyone, including the buffet, the all inclusive package included well made cocktails and non alcoholic options, lots of activities available. Very relaxing stay, We can’t wait to come back!
Stayed 7 nights in Jan 2025

10/10 Excellent

Mohammed Yusuf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do i start. They took me around in golf carts so i dont have to walk in the sun and heat, they had the best staff team ive met in all my life, the food was amazing not a single thing to complain about. The hotel was clean, cool and there was lots of things to do. I was helped mostly by Yash, Rajvir, Sarvesh, Atish, Ben, avi and the house keeping lady. The hotel had a games room and snooker room that i used every night, entertainment every night at the retreat, bar open all day and night and coconut stall. The spa and massage was amazing, quite expensive but was amazing. I did not walk past a single staff member without them greeting me in such a kind way and bowing their heads. I truly felt like i owned the place. The two pools were the perfect temperature at all times and were very clean. Some of the people that stayed at the hotel were very rude to the staff members and i really feel bad they received this treatment. Overall, the hotel was the best hotel ive stayed at with the most friendliest staff ever. The hospitality is unmatched. You will not regret a single thing about booking this hotel. Thank you
Stayed 4 nights in Jan 2025

10/10 Excellent

Corey Malik, Clarkston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and welcoming!
Stayed 8 nights in Dec 2024

6/10 Okay

Sameer Chandra, London

Traveled with family
I loved the way the hotel is spread out & styled, gives it very resort, village vibes rather than a typical hotel. Beach - not the biggest fan, as there isn’t a proper one, mostly rocky & inaccessible in some areas (saw the hotels on Troux Aux Beach with plenty of sandy beach leading to the ocean with no rocks. Service was inconsistent, slow (atleast 6-7 times they completely forgot or never brought our drink orders, especially in Pool, Retreat Bar & Beach Grill Restaurant). Most staff were nice. You can clearly tell the staff tend to focus on guests from certain part of the world..just an observation. Our confirmation had “Ocean King Junior Suite” sold to us. We barely had ocean view, as we were on ground floor facing mainly the lawns & tree views. So need to double check on this. All in all - OK & nice, but not returning to this hotel. Mauritius - Yes, but perhaps try another five star hotel , that delivers more in a different location.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great introduction to Mauritius- staff cannot be faulted- they offer genuine friendly service. Food at beach grill was fantastic - food elsewhere was very good. We would definitely go back.
Stayed 2 nights in Dec 2024

4/10 Poor

Deepika

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good week at The Westin Turtle Bay. We had a brilliant room (Junior Suite Ocean Grand Deluxe) with 2 double beds, shower, bath and two basins. The food was very good quality. We only ate in the buffet restaurant once - it was very good - but we wanted to explore the restaurants. We did the lobster night at the Beach Grill and the teppanaki experience at Fusion. Both of these upgrades were 10/10 for food and atmosphere. We also upgraded to the Mystique night with fire dancing. In our opinion, this wasn’t worth the upgrade although the fire dancers were good. The Indian restaurant (Kangan) was particularly good, super fresh tasting Indian cuisine. We did half board then upgraded to all inclusive for the last day. All inclusive isn’t really worth it unless you are heavy drinkers and a lot of the drinks/food had a supplement that was the same for half board/all inclusive. We indulged in the spa. The treatments were pricey but very good, especially the massages and the facial. We booked a number of treatments and received a discount which was very good. The staff were brilliant. Very friendly. Service could be a tiny bit slow at times but you’re on holiday so what’s the rush?! Some key people to mention are Vashakie for his services at Kangan, Preet & Siwi for incredible massages, Jevin for front of house assistance, Meeram for cleaning our room and Nass for poolside attendance. All in all a great stay and we would recommend. We hired a car so could explore too.
Stayed 7 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

CHINAZOR

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
My stay was absolutely amazing, very spacious and well furnished rooms. Excellent service, rooms were fixed twice a day. Staff were very friendly and warm. Will surely visit this property again.
Stayed 8 nights in Oct 2024

10/10 Excellent

William Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were tremendous! So helpful, patient with requests and wouldn't rest until they found a satisfactory outcome for guests. The food in all five of the restaurants was excellent! The hotel and its grounds are a little piece of paradise. I'd certainly return and extend my stay to 10 or 14 days.
Stayed 6 nights in Oct 2024

8/10 Good

David Brown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

Sushila, Wembley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Edwin, Harare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent property resort to spend time at
Stayed 3 nights in Aug 2024

6/10 Okay

Jingjie

Liked: Amenities, property conditions & facilities
Very good experience at the hotel but apart from the taxi driver who was hired by the hotel made the whole stay down , we have arranged with the private tour , it was scary driving with very poor service , absolutely not recommend! I have paid higher price for the tour but not with the same returned !
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reataurant options. Excellent customer service. Beautiful resort on the beach.
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is a brand I know and trust and it lived up to expectations as always.
Stayed 7 nights in Sep 2024

10/10 Excellent

Hamel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

8/10 Good

Kush

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Rushpaul Singh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing resort with everything at your fingertips. The whole resort is stunning including the beach etc. The staff at this resort are second to none, in particular Ankit and Shernyl both were excellent, ever so attentive and professional, went way beyond what one would expect.
Stayed 8 nights in Sep 2024

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From Annabelle at the front door of the hotel, to the Manager, stepping by the housekeeping Lady Devianne, everyone is kind and smiling, the service was Amazing.
Stayed 4 nights in Sep 2024