*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, River Palace Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.
A 24-hour business center is on site at this 4-star property. This business-friendly hotel also offers a seasonal outdoor pool, a sauna, and spa services. Guests can use the health club at a partner property. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.
River Palace Hotel has designated areas for smoking.
- Daily
- Coffee/tea in common areas
- Number of indoor pools - 1
- Elevator
- Number of bars/lounges - 1
- Free airport transportation
- Full-service spa
- 24-hour front desk
- Free breakfast
- Business center
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Swimming pool
- Outdoor seasonal pool
- Safe-deposit box at front desk
- Spa services on site
- Free reception
- Luggage storage
- Wheelchair accessible – no
- Free continental breakfast
- Hair salon
- ATM/banking
- Number of restaurants - 3
- 24-hour business center
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Designated smoking areas
- Laundry facilities
- Vending machine
- Total number of rooms - 194
- Arcade/game room
- Garden
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Snack bar/deli
- Laundry facilities
- DVD player
Room Amenities
River Palace Hotel offers 194 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. 40-cm LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Atyrau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Room service (limited hours)
- Television
- Minibar
- Daily housekeeping
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Desk
- Iron/ironing board (on request)
- Cookware, dishware, and utensils
- DVD player
- Blackout drapes/curtains
- Slippers
- Shower only
- Stovetop
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Individually furnished
- Individually decorated
- TV size: 40
- TV size measurement: cm
- LED TV
- Housekeeping (surcharge)
- Heating
- Towels provided
- Bedsheets provided
- Toilet paper
- Electrical adapters/chargers
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
River Palace Hotel has 3 restaurants on site.
Room service (during limited hours) is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
- Massages
Nearby Activities
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.
Hotel Policies
Payment types
Fees
Optional extras
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at noon
Minimum check-in age is: 25
Check-out
Check-out time is 12:30 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-in and contactless check-out are available.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Pet Policy
- Pets not allowed
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from May to September.
Pool access available from 9:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Contactless check-in and contactless check-out are available.
Hotel Names
- River Palace Hotel Hotel
- River Palace Hotel Atyrau
- River Palace Hotel Hotel Atyrau
Hotel Reviews
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