See all properties

Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Fitness facility
Lobby
Free daily buffet breakfast
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry
$68
includes taxes & fees
Sep 24 - Sep 25

Explore the area

View in a map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Cumberland Mall
    ‪3 min drive‬
  • The Battery Atlanta
    ‪4 min drive‬
  • Truist Park
    ‪4 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.6 out of 5, Good, 199 reviews
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Smyrna hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a conference center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Atlanta Cumberland/Galleria Hotel features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1500 square feet (139 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Atlanta Cumberland/Galleria Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,500 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in hallways (38 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Reviews

Best Western Atlanta Cumberland/Galleria Hotel Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 356 out of 1019 reviews
Rating 8 - Good. 231 out of 1019 reviews
Rating 6 - Okay. 146 out of 1019 reviews
Rating 4 - Poor. 120 out of 1019 reviews
Rating 2 - Terrible. 166 out of 1019 reviews

Reviews

10/10 Excellent

jo

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Great value for price
Stayed 1 night in Jun 2025

2/10 Terrible

Marco

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Kesiena

Stayed 3 nights in May 2025

8/10 Good

Chakita

Liked: Cleanliness, amenities, property conditions & facilities
The staff is super friendly
Stayed 1 night in Jun 2025

4/10 Poor

Paul

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Steven

Stayed 2 nights in Jun 2025

8/10 Good

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked our stay (2 nights) room was exactly what we need, hot shower and clean and comfortable beds. Pool was something my kids was hoping for but sadly they were still working on it, everyday We saw somebody doing something to it but it was not ready😓. Breakfast its so, so: waffle, scramble eggs, sausage links, breads and little muffins, packs of oatmeals and cereals. Yogurt and juice was good though. For 2 days it was good. Thank you!
Stayed 2 nights in Jun 2025

10/10 Excellent

Hazel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff attended me promptly to check in. The parking lot in the back is dark and needs more lighting. However, they do have cameras on the premises and a camera tower in the back. The room had an odd smell. The toilet and blow dryer both had several hairs on them. The pool looks like a nice size. They offer complimentary breakfast, which is always nice. It’s a decent room to spend a quick night.
Stayed 1 night in Jun 2025

8/10 Good

Yeanis, Doral

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It's a good hotel with good customer service, but I think the beds in room 513 need to be changed.
Stayed 12 nights in Jun 2025

8/10 Good

Shelly

Business traveler
Liked: Room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Kristina

Stayed 1 night in Jun 2025

8/10 Good

Kyle

Business traveler
Liked: Cleanliness, amenities
Hotel was a nice safe place for me while in town working for 4 days. Breakfast was plentiful and filling, bathrooms and beds where clean and stocked, and site seemed safe and secure. Only real complaint was on my last night there(Saturday), they had booked the large conference room to a group, and had very loud music playing up until almost 2 am! Why would you allow any group to play music that loud and keep other guest up all night, knowing that some guest are workers or up early in mornings. That last night of no sleep cost them in their over all rating of what was a pretty good stay.
Stayed 3 nights in Jun 2025

4/10 Poor

Maria

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The room we were in had a damp floor from the door to the bathroom. There might be a leak somewhere in that room. The toilet didn't flush well. It took a few flushes to even flush. The shower never had hot water so we had to shower in lukewarm/cold water. Don't recommend, not the most comfortable haha. There are ants inside the bathroom, and other bugs we tried to avoid. The sink also sprayed everywhere when turned on. More water pressure than the shower had. The beds dipped on the insides where it felt like I was almost falling off if I slept on that side. The room smelled like chemicals, though you guys tried to fix it the first night. It went right back to smelling like chemicals a few hours later. The pillows had some dirt or stains on them. The towels we were given for the shower also had stains on them. Lastly, the door was hard to open to get into the room. Overall the staff was very nice and tried to help us, but we couldn't get another room because you guys were fully booked for the concert. We appreciate the help the staff tried to give us, but overall the experience of the room was very very poor. We didn't spend much time in the hotel at all because of this.
Stayed 2 nights in Jun 2025

8/10 Good

Diomely

Traveled with group
Liked: Cleanliness, staff & service
They can do better on how the hotel looks, do renovations
Stayed 1 night in Jun 2025

4/10 Poor

Cassie

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty
Stayed 1 night in Jun 2025

2/10 Terrible

Savanna

Disliked: Staff & service, room comfort
First of all the elevator closest was out of order. The elevator we took had not been serviced since 2023. Our whole floor smelt like weed ( mind you I’m 9 weeks pregnant) there was old water damage in our room and when we first got there, there was no water and when we told front desk they were like yeah yeah there’s water. We couldn’t flush the toilet or shower. For newly renovated hotel this place sucked. I’m just glad we only stayed one night
Stayed 1 night in Jun 2025

6/10 Okay

Crystal

Stayed 2 nights in Jun 2025

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was bed bugs, and very dirty. The pool was also dirty.
Stayed 2 nights in Jun 2025

2/10 Terrible

Alexia

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
For starters the bath tub would not quit running. Yes we told the front desk about it but they did nothing about it. Then the room which looked very rundown. It look like they just painted holes instead of painting the entire walls the bathroom was disgusting. Our vent and the room next to ours were connected so we could hear everything going on in their room they could hear everything going on in our room. It smelled musty and mildewy and they were big bugs. The pool was closed. We couldn't leave because we would have lost all of our money. The front desk wasn't any help with our problems. The breakfast was cold. But hey, the beds were comfortable.
Stayed 3 nights in Jun 2025

8/10 Good

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

anitra

Disliked: Cleanliness
pros: overall the greeter was nice and quick cons: the tub had hair in it and the water does not get hot. the only reason i didn’t complain is because i got in at almost 4 am and was just too tired to go through a room change
Stayed 1 night in Jun 2025

8/10 Good

Brenda

Traveled with family
Liked: Staff & service, property conditions & facilities
This hotel was very convenient in location and price for our one night stay. The rooms were clean, but I rated low in cleanliness because there we usually use the staircase to go up and down and that area smelled of cigarette and there was trash and cans with cigarette ash. In comfort I also rated lower because I could feel the springs of the mattress and the sheets were very stiff. The staff was nice and breakfast as expected. Overall, it was ok.
Stayed 1 night in Jun 2025

6/10 Okay

Shalasheria

Traveled with partner, Traveled with family
Liked: Staff & service
Power outage and wifi issues
Stayed 1 night in Jun 2025