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Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

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Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Free daily buffet breakfast
Lobby
Fitness facility
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$75
includes taxes & fees
Dec 30 - Dec 31

Explore the area

View in a map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Place, Cumberland Mall
    ‪3 min drive‬
  • Place, The Battery Atlanta
    ‪3 min drive‬
  • Place, Cobb Galleria Centre
    ‪3 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Atlanta Cumberland/Galleria Hotel

Smyrna hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a conference center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Atlanta Cumberland/Galleria Hotel features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1500 square feet (139 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Atlanta Cumberland/Galleria Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,500 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in hallways (38 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Best Western Atlanta Cumberland/Galleria Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 452 out of 1207 reviews
Rating 8 - Good. 274 out of 1207 reviews
Rating 6 - Okay. 161 out of 1207 reviews
Rating 4 - Poor. 133 out of 1207 reviews
Rating 2 - Terrible. 187 out of 1207 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

arthur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for price and location
Stayed 2 nights in Sep 2025

6/10 Okay

Corinne

Liked: Staff & service
Disliked: Cleanliness
The room was fine for a cheaper option for the area. There was a tissue behind the couch and I noticed what looked to be mold on the lamp shade. I only stayed one night, so I didn't make a big deal about it. The man at the front desk was nice though.
Stayed 1 night in Sep 2025

10/10 Excellent

Charles

Stayed 4 nights in Sep 2025

10/10 Excellent

ashley

Stayed 2 nights in Aug 2025

2/10 Terrible

Kathleen

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late around 3a after an 8 hours drive. The first room we were given the key card would not work. The man from the front desk had to come open the door for us. Upon checking the beds when we first got in the room we immediately seen bed bugs. We asked him to come all the way in the room and he seen it for himself. He then gave us a room down the hall. That room also had bed bugs. I had to ask for a refund and go somewhere else. We would never book there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Glenisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Breakfast was adequate. Easy checkin and clean rooms. Even comes skin a smarty
Stayed 1 night in Sep 2025

10/10 Excellent

Mya

Stayed 1 night in Aug 2025

2/10 Terrible

Phil

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty …would not stay again ….avoid
Stayed 1 night in Sep 2025

8/10 Good

Briana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, was nice especially for the price. Staff was very nice and accommodating. Hot water could be hotter though but that was my only complaint while staying.
Stayed 2 nights in Sep 2025

6/10 Okay

Lekedra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was looking forward to getting in the pool but however it was closed due to maintenance issues and my room smelt like pee which was coming from the vent / air blowing.
Stayed 2 nights in Aug 2025

4/10 Poor

Doug

Stayed 1 night in Sep 2025

2/10 Terrible

Andre

Stayed 3 nights in Sep 2025

10/10 Excellent

Desiree

Stayed 1 night in Sep 2025

10/10 Excellent

Dekayla

Stayed 1 night in Sep 2025

2/10 Terrible

Roldy

Disliked: Cleanliness, staff & service
The room they gave me was very dirty and the sheets weren't changed. and I felt unsafe
Stayed 3 nights in Sep 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean. The quiet was nice with it being off to itself. Staff was very friendly. Would go back100%
Stayed 3 nights in Sep 2025

6/10 Okay

Evgeni

Traveled with family
Disliked: Property conditions & facilities
Not so clean everywhere inside, bed sheets were moist, breakfast has poor choice of food
Stayed 1 night in Sep 2025

8/10 Good

Ami

Traveled with family
Liked: Staff & service
Very good security . Staff very nice . Little upset the pool was closed on a Saturday due to cleaning .
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Stayed 3 nights in Sep 2025

8/10 Good

Yvonne, Summerville

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. The staff was professional and kind. I like the breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Lorraine

Stayed 1 night in Sep 2025

10/10 Excellent

Taylor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

charles

Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great place just not sure I like the people that stay here
Stayed 1 night in Sep 2025