See all properties

Best Western Atlanta Cumberland/Galleria Hotel

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Atlanta Cumberland/Galleria Hotel

Lobby
Lobby
Lobby
Fitness facility
Free daily buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
$72
includes taxes & fees
Nov 15 - Nov 16

Explore the area

View in a map
1200 Winchester Parkway, Smyrna, GA, 30080
  • Place, Cumberland Mall
    ‪3 min drive‬
  • Place, The Battery Atlanta
    ‪3 min drive‬
  • Place, Truist Park
    ‪4 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, 302 reviews
La Quinta Inn & Suites by Wyndham Atlanta Ballpark/Galleria

About this property

Best Western Atlanta Cumberland/Galleria Hotel

Smyrna hotel with outdoor pool
An outdoor pool, a 24-hour fitness center, and a conference center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Atlanta Cumberland/Galleria Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Smyrna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Best Western Atlanta Cumberland/Galleria Hotel features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1500 square feet (139 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Atlanta Cumberland/Galleria Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (1,500 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Handrails in hallways (38 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

The seasonal pool will be open from May to September
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Free in-room WiFi has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Hotel Smyrna
Days Inn Smyrna
Days Inn Smyrna Hotel
Days Smyrna
Red Roof Plus Smyrna Hotel
Red Roof Plus Smyrna

Reviews

Best Western Atlanta Cumberland/Galleria Hotel Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 400 out of 1116 reviews
Rating 8 - Good. 251 out of 1116 reviews
Rating 6 - Okay. 157 out of 1116 reviews
Rating 4 - Poor. 126 out of 1116 reviews
Rating 2 - Terrible. 182 out of 1116 reviews

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Wanda

Stayed 1 night in Aug 2025

6/10 Okay

Somporn

Stayed 1 night in Aug 2025

10/10 Excellent

Wanda

Stayed 1 night in Aug 2025

6/10 Okay

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy rooms
Stayed 1 night in Aug 2025

10/10 Excellent

James

Disliked: Staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Victoria

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Check in went smoothly but their elevator was broken so we had to go all the way to the end of the building from the outside to get to the elevator. The parking lot constantly had people waiting in the cars and was overall a sketchy area. We called at 4PM to get more towels and toilet paper. The front desk didn't answer my first 3 calls, by the 4th when they finally did answer, he interrupted me to say that there was no housekeeping to bring them to me then hung up on me without warning, so we had to walk outside to go to the front desk and bring them back to our room. Every time we went to the front desk, the employees would be chatting or in the back, making us wait until they were ready to help us. The room itself smelled like mildew and the bath drain was filthy. They only had one roll of toilet paper there, and the TV was a smart TV but didn’t work with connection. The Wifi didn’t work either. Overall, terrible place for the price of $130 a night.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Corey

Stayed 1 night in Aug 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and accommodating
Stayed 1 night in Aug 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, accommodated our needs with our service dog. Will be staying there again
Stayed 1 night in Aug 2025

2/10 Terrible

Toynetta

Traveled with partner
Disliked: Staff & service, property conditions & facilities
No hot water and they will lie and tell you to let it run for a few minutes. Dirty towels left from previous guests. A/C unit inoperable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jasmyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, grest breakfast. Good location would stay again
Stayed 2 nights in Aug 2025

2/10 Terrible

Stephane

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I have been to motel that were nicer & better kept

Water would not drain out of the shower so it was terrible because I was not even able to shower after a long day of sweating. I was not going to shower in standing dirty water because of bad plumbing. They made me pay full price and could not change my room and they did nothing for me at all. Breakfast was a crazy mess, they only had a single trash can for the entires dinning area and it was overflowing with trash and the floor was filthy from food and drink drips all over and they would not even mop it up. The room itself was not too bad, bed as clean at least.
Stayed 1 night in Aug 2025

8/10 Good

Dakarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Candace

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Jasmyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, clean hotel helpful front desk staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Brian

Disliked: Staff & service
I did not stay at the hotel because the deposit was too high the other best Western deposit was $25 their deposit was $100 and that's extremely too much for a deposit so I didn't say I was wondering if I can get a refund for that estate cause I booked two more days at the right best Western
Stayed 1 night in Aug 2025

6/10 Okay

Charles

Stayed 3 nights in Jul 2025

6/10 Okay

Somporn

Traveled with family
Stayed 1 night in Jul 2025

6/10 Okay

Eric

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Close to interstate one elevator worked which was out of inspection by 7 months Very dirty hallways included Mold in room wet floor from plumbing leak
Stayed 3 nights in Jul 2025

6/10 Okay

Charles

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Charles

Liked: Staff & service, property conditions & facilities
Only one Means of getting to the rooms main Elevator is still out.
Stayed 2 nights in Jul 2025