*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. Event facilities measuring 4306 square feet (400 square meters) include a conference center. This Quimbaya hotel also offers an outdoor pool, tour/ticket assistance, and a garden. Onsite self parking is complimentary.
Hotel Puerta del Café is a smoke-free property.
- Number of outdoor pools - 1
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Number of swim-up bars - 1
- Front desk (limited hours)
- Conference space
- Express check-out
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Swimming pool
- Safe-deposit box at front desk
- Conference space size (meters) - 400
- Number of meeting rooms - 1
- Luggage storage
- Wheelchair accessible – no
- Number of restaurants - 1
- Conference space size (feet) - 4306
- Fully fenced
- Conference center
- Pool umbrellas
- Total number of rooms - 40
- Garden
- Outdoor entertainment area
- Outdoor furniture
Room Amenities
Hotel Puerta del Café offers 40 accommodations with fans. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Daily housekeeping
- Private bathroom
- Shower only
- Flat-panel TV
- TV size: 32
- TV size measurement: inch
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Fan
- Number of beds 2
- Toilet paper
- Local maps
- Guidebooks or recommendations
Parking
Free self parking
Internet
Available in some public areas: Free WiFi
Food & Drink
Restaurante Tropical - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Well-lit path to entrance
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Cash deposit: COP 50.0 per night
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at noon
Check-in time ends at 2:30 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11:30 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.
Front desk opens daily at 6:30 AM
Front desk closes daily at 11:30 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Guests must register online prior to arrival
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
- Rollaway/extra beds are available.
Pet Policy
- No pets or service animals allowed
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Children 5 years old and younger are not permitted at this property.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Hotel Names
- Hotel Cafe Tropical
- Hotel Puerta del Café Hotel
- Hotel Puerta del Café Quimbaya
- Hotel Puerta del Café Hotel Quimbaya
Hotel Reviews
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