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Decameron Las Heliconias

3.5 star property

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Photo gallery for Decameron Las Heliconias

Exterior
Nightclub
Gift shop
2 outdoor pools
Basic Double Room | View from room

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • All inclusive
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

View in a map
KM 2 VEREDA KERMAN Via Panaca, Quimbaya, Zona Cafetera, 634020
  • Place, Panaca
    ‪11 min drive‬
  • Place, Parque Los Arrieros
    ‪15 min drive‬
  • Place, Coffee Park
    ‪25 min drive‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪41 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | In-room safe, individually furnished, desk, laptop workspace

Basic Double Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room Standard with Garden View

In-room safe, individually furnished, desk, laptop workspace

Double Room Standard with Garden View

  • 322 sq ft
  • Sleeps 4

View all photos for Triple Room Standard with Garden View

In-room safe, individually furnished, desk, laptop workspace

Triple Room Standard with Garden View

  • 322 sq ft
  • Sleeps 3

View all photos for Room Standard

In-room safe, individually furnished, desk, laptop workspace

Room Standard

  • Sleeps 3

View all photos for Quadruple Room Standard with Garden View

In-room safe, individually furnished, desk, laptop workspace

Quadruple Room Standard with Garden View

  • 322 sq ft
  • Sleeps 4

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About this property

Decameron Las Heliconias

3.5-star Quimbaya hotel with 2 restaurants
2 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a nightclub, a fitness center, and a bar/lounge. Change of towels is available on request.
Decameron Las Heliconias offers 94 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Natural Spa. Services include massages. The spa is open daily.
Decameron Las Heliconias is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Decameron Las Heliconias features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive hotel also offers a children's pool, a nightclub, and spa services. Onsite uncovered self parking is complimentary.

Decameron Las Heliconias is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
La fonda - This restaurant specializes in local cuisine and serves dinner only. Reservations are required.
La Hacienda - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • La fonda
  • La Hacienda

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Air hockey
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Mini golf
  • Nightclub
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Desk
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Decameron Las Heliconias Hotel Quimbaya
Decameron Las Heliconias Hotel
Decameron Las Heliconias Quimbaya
Decameron Las Heliconias
Decameron Las Heliconias All Inclusive All-inclusive property
Decameron Las Heliconias All Inclusive Quimbaya
Decameron Las Heliconias All Inclusive
cameron s Heliconias Inclusiv
Decameron Las Heliconias Hotel
Decameron Las Heliconias Quimbaya
Decameron Las Heliconias All Inclusive
Decameron Las Heliconias Hotel Quimbaya

Decameron Las Heliconias Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jyneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers are very nice ! Very friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Lorena

Stayed 4 nights in Dec 2024

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Yehoshua, Schaumburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the check-in process was quick; the staff members a very corneous, nice and always sharing a smile. Finding a reservation for the dinner at the special restaurant was difficult. Also we couldn’t get reservations for lunch at the Panaca Hotel because they were only a few spots, despite we went early in the morning (bedore 7:00 am).
Stayed 2 nights in May 2024

6/10 Okay

Abraham

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The service and the personal really poor, the service was really bad, don’t serve whit love they do like everything whit bad service
Stayed 2 nights in Mar 2024

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Not as good as they offer. Very basic, nothing to entertain, play ground closed, golfito close, you can eat but not enjoy the food, can hear all from nect room, can’t rest, not ac, basic tv channels, don’t waste your money.
Stayed 2 nights in Jun 2021

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelentes instalaciones, muy buen servicio, personal amable En general excelente elección
Stayed 2 nights in Nov 2022

2/10 Terrible

Dairo José

Traveled with family
Disliked: Cleanliness, staff & service

Publicidad engañosa. Me robaron

El servicio de ustedes Hotels.com es muy malo, me facturaron a mis hijas como menores de 2 años y por esto tuve que pagar más de $1 millón adicionales cuando llegue al hotel. Me robaron.
Stayed 3 nights in Sep 2022

6/10 Okay

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado, con personal amable y dispuesto a atenderte. Buffets incluidos, variados y sabrosos. Tenía solo un restaurante y un bar disponible La piscina era pequeña
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las Heliconias es muy bonito, bellos jardines bien cuidados, equipo humano maravilloso y atento, muy limpias las instalaciones. Al llegar a la habitacion nos dimos cuenta que no habia aire acondicionado y realmente durante el dia hace calor y es muy húmedo. No tienen muchas habitaciones con aire, pero Andres Felipe, el botones, fue muy eficiente y nos consiguió cambiar a una habitacion con aire acondicionado, que estuvo muy buena, amplia y pudimos dormir muy bien. El equipo del desayuno muy amable y la variedad de la oferta bastante buena. El restaurante La Fonda no nos parecio tan bueno, ni el menu ni la calidad.
Stayed 3 nights in Mar 2020

8/10 Good

Donaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019