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Ariel Vacation Packages

Excellent service

This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.

Very clean Hotel staff was very nice and ready to assist you in anyway they could. I definitely will stay there again.

Smaller boutique property, which we loved. More personal than larger chain property. Would certainly return.

Awesome easy for one night before flying home. Loved the basketball court and friendly front desk attendants.

The pool is our favorite in Vegas. The rooms are large, clean, and inexpensive. Staff is helpful.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Stayed in the Masquerade tower. It felt dated but clean. Super spacious room, and loved the dual sink layout, with one in the bathroom & one outside of it. All the lights worked well, no burned out bulbs. The window from the bedroom into the bathroom/shower was....odd. We know it's Vegas and all but that was uncomfortably awkward. Free parking & easy access off the freeway were big pluses, but the resort fee is higher than other megaresorts in Vegas, reducing part of the benefit, but we still appreciate the simplicity & ease that free parking provides. It was slightly confusing upon driving in as to where exactly we were going & which parking to go to - signage could be revised & refined a little bit, but we ultimately got where we needed to go. Bed was comfortable and pillows varied in firmness, and I ended up with one of the best hotel pillows I've ever slept on (personally I like firm pillows that maintain their support). Check in wait was acceptable & pleasant interaction w/agent. Checkout line was also short - only 5 people in front of me, but with only 2 agents working and everyone seeming to have something other than basic checkout, it took about 20 mins. A 3rd agent came by, offered water & other checkout options and was very pleasant as well, but I would've preferred another agent or two working the desks to move the line quicker & eliminate the need for the water in the first place. Ended with that not so great taste in my mouth but overall was a good stay.